I purchased a 2018 Nissan Murano. The entire staff that we came in contact with were knowledgeable, professional, and genuinely concerned with helping us find what we were looking for. I loved the fact that they were not like other dealerships and were quick to provide a price on what we were interested in and not ask what we wanted our payment to be. I truly believe we got a great deal on the vehicle and the whole buying experience was a pleassnt experience. The selection to choose from was great. I highly recommend checking them out if you are in the market for a vehicle.
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 1, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
This is the second time I purchased a vehicle from this dealership. I am now a loyal Altima owner. DJ made this experience smooth and very pleasant. Gone is the hard sell and in its place is a respect for the customer and a sincere effort to find the customer exactly what they are looking for. I came in knowing exactly what I was looking for and DJ was able to provide me with reasonable options and an extensive knowledge of the product line. He was diligent and went out of his way to ensure we had a satisfying purchase experience. Sylvester in Finance was terrific as well - pleasant and ensured that we got the best financing option available to him.
Mr.Deon Johnson went above and beyond to work with me on what my expectations were, Coming from an overseas location and being retired military he did everything to accommodate. I would recommend, the dealership resolved any issues they have been great and wouldn???t go to any other Nissan dealership.
Brent Drake, Joe Johnson, Eddie the GM AWESOME PEOPLE
by SeanBouchard from DealerRater.com
November 4, 2018
Purchased my new 2018 Pathfinder SV from Orlando, FL over the phone. Dealt directly with Eddie the GM and told him where I wanted to be. No hassle at all and him, Joe Johnson and Bret Drake all made it happen painlessly!! Best auto buying experience ever, made my other half very happy!
THIS HAS BEEN MY FIRST TIME DOING BUSINESS WITH RICHARD HUGHES AUTO BUT I WILL ABSOLUTELY DO MORE IN THE FUTURE. THE STAFF MADE EVERYTHING VERY SIMPLE AND ONCE I DECIDED ON A WORK VAN, I WAS IN AN OUT! YOU CAN TELL THIS IS A FAMILY RUN BUSINESS THAT CARES BY THE INVITING WAY YOUR TREATED. I WILL MAKE SURE TO TELL MY FRIENDS AND WORKERS HOW RICHARD, BRYAN AND ERIK OFFERED GREAT SERVICE AND A EVEN BETTER PRICE!
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
Joe Patterson was very polite and knowledegable about the different models. He allowed me to state what I was looking for in a vehicle and suggested possible upgrades to have get a vehicle that met my specific needs, and maximized the dealer and rebate incentives i received. Also, the color that I wanted was not on the lot, Joe checked the inventory at other dealerships and had the vehicle shipped to the Huntsville dealership within 36 hours. I would definately purchase another vehicle from Joe and this dealership.
My daughter and I stopped by to inquire about Lowery buying her Jeep Wrangler. It was very close to closing time....but the Salesperson Nick was very happy to stay and answer our questions. While Nick was explaining the process about how they would purchase our Jeep...my daughter saw a car she wanted to look at on the lot. Nick was very happy ....even though now it was past closing to show us the car....his concern for the customer was great.
I returned the next day with the Jeep and was met by Austin who was also very professional in his concern for the customer. I told him about what happened with Nick the night before...Nick was off that day... and he offered to let me drive the Audi Q5. We took the car on a test drive and when we got back he introduced me to Mike Ryan the General Manager. I asked Mike to look at the Jeep...in a very short time he came back with a price for the Jeep. Mike was extremely honest and professional in his approach....I felt like he was treating with understanding and was more concerned about what would be best for me more then just being aggressive trying to make me buy a car. I called my daughter and had her come by to look at the car....after which he offered us to take the car home for the weekend. This is important because I had told Mike that I was loyal to the manager of the Family Security in Madison and anything I would do I would do with her. In no way did he ever try to make me do anything else...which was very important to me. As it would happen Heather at Family Security was off Monday and Tuesday...I stopped by and told Mike and he could not have been more gracious and understanding....his comment..."No worries at I will see you Wednesday"
So here we are and its Wednesday and my daughter is the proud happy girl with a new Audi Q5. I would recommend this team of salespeople to anyone looking for a quality used car.
Special accolades to Mike as I was always treated with the highest level of understanding and professionalism.
Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 2, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
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