Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
Came in ready to leave without a car, but the staff went above and beyond my expectations to help me leave with a great car and a great payment plan. Thanks to Josh, Dave and everyone who assisted me while I was here. The store manager was very welcoming, and I appreciate how understanding he was about my two extremely active kids!
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
Over the past 7 years I have purchased six vehicles from Lia Nissan Colonie. The purchase experiences have always been extremely courteous and pleasant. GM Dave B. is a pleasure work with.
The Service Dept. has also always been very attentive and great to deal with. Routine service has always been quickly performed at a fair price. The Service Advisors are very product knowledgeable, technically competent and eager to provide resolution to any issue. I have met several of the technicians over the years and are extremely capable, competent and very experienced.
Recently, my new Rogue (less than 4000 miles) developed a "quirky" air conditioning issue that was difficult and time consuming to diagnose. The cause was soon identified and the fix is pending. Special thanks to Service Dept. Manager Tom Sinkora and tech Mark L. for there patience, perseverance and there willingness to go the "extra mile" to identify the cause and resolve the AC issue. Both Tom and Mark, through there devotion to service excellence and customer satisfaction, made a potentially negative experience into a very palatable and almost pleasant service experience. Thanks again Tom S and Mark L.
John Attanasio of Lia Nissan of Colonie provided excellent service and made the purchase experience very easy and hassle free. I am not one to leave reviews, (might be my first) but I highly recommend John and the Lia Nissan team.
Adam went out of his way to help me get exactly want I wanted! Awsome experience. Will definitely be returning for my next vehicle! Very happy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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