The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differences between the options on the vehicles we looked at, and took the time to explain them to us. He knew what the different option packages included and could quickly show us what those features were, and how they worked. Very helpful!
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the cost he could possibly apply coupons to help me save some money.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
I strongly recommend this dealer. They always have a brand new loaner car when i take the car in for service. I leased a QX60 from them three years ago. Every time i have had service they are professional and courtesy. Matt Shafman has always made sure my car was ready and service was completed before i came in to pick up. They even wash the car ever time i get service. The interior lights would not turn on i called and told them, they said to just bring it in without an appointment and they would take a quick look it was just a fuse only 5 minutes to fix and then they washed it. Love this place.
Routine maintenance/ evaluated for tire replacement
by JAMES.PERRY from DealerRater.com
November 13, 2018
Went in for routine maintenance, asked them to check the tires and was able to get a good price and a next day appointment to get everything taken care of so I didnt have to take time out of my work week. Great experience as always with the guys at Kelly!
I recently purchased my 3rd infinity and had another great experience. Peterson who was the salesman on my last purchase, remembered me and met my every need and idiosyncrasies. He went well beyond most peoples tolerance with my seemingly silly requirements. After we made the deal, I worked with Kell signing. He also was very kind and friendly and I genuinely felt very comfortable working with him as a single woman alone. Not for one moment did I feel like I was an easy target for a slick sales pitch to get me to spend more than I was comfortable with. As a manager of a restaurant who deals with may employees that I???m not always proud of, you should be proud of Peterson and Kell???s representation of your dealership. Well done!
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
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