Michael Schlemn was very professional, knowledgeable and polite about our vehicle purchase. Also Dees was very helpful. This our third Nissan vehicle, showroom floor was very clean Just a great experience all around
I gave the rating of "5" stars because of the service that was provided. Every time I go to Orr Nissan, I am treated with respect and I always receive excellent customer service! Thank you very much for your hard work!
Thankful for Rick Johnson, Adam Field, and the others that I worked with at Orr Nissan. I did not feel pressure to make any decisions other than what was right for me. The customer service was considerate and very respectful. I can???t thank them enough for their hard work. I would recommend to anyone!
I feel like the salesman, Michael did a great job. I told him what I was looking for and the price I was wanting to pay. They didn???t have one on the lot for that price or year so they got one in by the next day. This was being bought for my 17 yr old daughter, which I was buying a manual versa, who never drove a manual.Michael, the salesman, let us take our time before we bought it, driving in the back parking lot getting her used to a manual. Overall great experience, and was glad to buy local.
Scheduled Maintenance, timely response, addressed problem immediately, provided explanation of problem and corrective action, positive experience . Service advisor John Long took a sincere interest in correcting problem with vehicle, he was polite, courteous, and professional . He should be commended for excellent service.
I don't think I ever experienced such friendly helpful people at a service department if I could I would give them 10 stars. I have recommended this dealership to others who have used it as well and they have been just as satisfied as myself.
I recently had my son's '06 Jeep Grand Cherokee in for a recall. It had been garaged for 2 years. The a. c. was not blowing out of vents. I asked if they would check that out after performing recall service.
They said a rat had built a nest in the a c.& they gave me a $1,400 estimate. I was on the phone to service dept & said I would hold off on repairs. When I arrived at dealer to pick up Jeep they then told me the repair on a.c. would be $1100+
I was charged $69 diagnostic fee + $7 for "some screws"
We took the Jeep to a local mechanic who cleaned the rat's nest out ,added freon & charged $145. The a.c. is blowing cold clean air now.
I'd like to know how Studeville came up with the $1100 estimate!
I say "customer beware".
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.