Used 2020 Nissan Versa for Sale in Niles, IL

This would sum up our opinion: Courteous, follow thru on our service. Ability to answer our questions. Facilities, clean and pleasant with space to do a bit of work on your laptop.

Berman Nissan is the best dealership ever. Everyone is always so nice. I love servicing my car there. sara kaplanovice truly makes the serivce experience worth it, specially she’s able to speak Chinese that makes us feeling comfortable and helpful.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

Had my car in for a “look/see” to determine why the tires were losing their pressure. Mike made sure that they got me right in & Peter assured me that my Equus would be serviced promptly. My brakes had felt a little grindy so I’m glad they checked them out & fixed the problem right there & then. Also got an oil change to boot as it was time for one too. I really appreciated the way I was treated & informed all the way thru the entire process.

This service improved significantly since last year! They have courtesy loaner cars available. Everything is much faster and professional. This store definitely is moving into the right direction with costumer service

Best car buying experience I???ve ever had! We researched and prepared, which I highly recommend, and then met Paul, Nick, Steve, and Kim. Great team, seamless transitions. We bought a Nissan Leaf, and so far could not be happier. Steve is truly the EV guru, going above & beyond to ensure I was comfortable with the features and new way of driving. The initial vehicle we???d chosen was being transferred from another dealership, and when Bill Kay Nissan learned there was damage, they found us a similar vehicle that happened to come with some extra touches but they picked up the expense to ensure we were happy customers despite the relatively minor delay. We didn???t expect that, and definitely appreciated it. In a follow up email to my first survey, I was asked to include any recommendations I might have. This has nothing to do with the dealership, per se, but maybe they can help: with the purchase of a new Nissan Leaf, Nissan currently offers an EZ Charge (???no charge to charge???) card for use at public charging stations. So far, I haven???t been able to register the card to activate and use it, which I found (after searching online) seems to be a common issue. It would be great if Bill Kay and other dealerships would work with EZ Charge and Nissan to improve this experience???maybe even help their customers get it working before they leave the lot. Thanks, Bill Kay Nissan!

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend. McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left. Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home. Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with. The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc. So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!

These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you driving and approved. They have truly shown to go the extra mile

Have had nothing but issues with this car.... Granted, I drive the xxxx out of the car as I'm a delivery driver However, already had to replace brakes,battery, reprogram computer once then replace computer, and clutch went out. Now I have 60k miles on this car in mess than a year but still those issues shouldn't be resulting already...NEXT...... NEVER BUT A CAR FROM IPAC NISSAN... Since changing management after I purchased the vehicle this dealership had been nothing but rude and very unhelpful with the issues I have had with this piece of junk I've purchased.

Great car for communizing!! Always great being able to save up on gas and drive it everywhere. Would really recommend this car to everyone gas saver!!

By far the best dealership I've been too. It is very rare when you come across a salesperson that's honest and has great work ethic; and that is exactly what I got from Matt! I simply told him what I was looking for and gave him my budget on a Tuesday afternoon and come Wednesday morning I not only got my vehicle but it was delivered to me. Now that's great customer service! Bob (the finance manager) came across some difficulty when it came to my credit but that didn't stop him, he came through for me and I am extremely grateful. They did not try to pitch another vehicle (like every other dealership did) but instead did their best in getting me approved for the vehicle I wanted. Matt and his team were honest from the beginning and its because of that honesty and hard work that my experience was a great one. Thank you Chicago Fine Motors!

This car met all our needs,for a 4 cyl.surprising power ,,plenty of leg room,,and did I mention the gas mileage? We're getting 39 mpg highway,,at these fuel prices,,much appreciated!

Great pleased with this vehicle purchase! Very nice car at extremely affordable price! Looks small from outside but very roomy interior and huge trunk! great gas mileage

I purchased a car from them in 2002 and again in 2017. In both cases, Schaumburg Nissan was excellent. Phil Panzarella asked what we were looking for and directed us to the cars that fit our needs. We were able to pick out a car, test drive it and start the purchasing process in about 45 minutes. Phil was nice enough to set up the bluetooth and walk my daughter through the functions on the car. Shoutout to Anthony Miceli and Paul Ketz who were also very helpful. The finance guy was great to but I don't have a card with his name, unfortunately. Easily 5 stars!!!!

For the price paid there's more car than there usually found in this size class. The back seat is extremely huge, and can fit a 6 foot person with generous legroom. Sure, it leaves a little to be desired in terms of get up and go, but this is by all accounts a very fine and well built sub compact that gets the job done and exceeds expectations.