I won't even consider going anywhere else
November 5, 2018
I am a return customer of a real enthusiast dealership, Walter's Porsche. If You are a Porsche enthusiast, they speak your language, but don't be put off if you are not. It is a pleasure just to visit and talk to any of the staff if you want to learn about Porsches, are trying to decide if a Porsche is for you, or want to buy one. I am certain you will get honest answers to your questions. The first time I visited Walter's to test drive a 911 Carrera, I went in unshaven, wearing Levis, and with tattered shoes. In spite of my appearance, I was treated with great respect and got a good, competitive deal instead of being rushed out the door as I have been at other dealerships. My wife and I visited Walter's recently to test drive a Cayenne. Yes, the Carrera made her a Porsche fan too. This time I was known to the staff because I like to hang around and talk while my car is being serviced. While the patient and knowledgeable brand ambassador, Bob McDonald, was working to get a Cayenne configuration that is best for us, the Porsche dealership general manager, Ed McRae walked in to greet us and chat. When I mentioned I was considering switching my Carrera for the new 2016 twin turbo version, Ed realized what I was looking for and asked for "IT" to be brought around. "IT" was a 2014 911 Turbo (not a Carrera) that we took for a test drive, and when Ed offered a great deal, I took it home the next day after a painless paperwork session with Walter's Porsche finance manager, Filomena Powers. She is an enthusiast, and can talk Porsche also. The Turbo is not for everybody, but Ed understood what I would like. I really love that car. Walter's is Dealer Rater's 2015 dealer of the year in customer service nationally and three years in a row in California. Believe it. There are dealers closer, but I won't even consider going anywhere else.