Used 2014 RAM 1500 for Sale in Chicopee, MA

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

This car met all what I need. It had plenty of upgrades( custom, grill, front/ back bumpers, rims , tires, headers, muffler, fenders and air filter)

I've always wanted to purchase a new car (zero miliage new car) but never thought it was within my budget. I've been eyeing the new Jeep Renegade and stopped by Metro to humor myself with the numbers but OMG!!! Met the best sale rep EVER!! ...if you're reading this___Hi Sharif! Thank you so much! (Ok, back to my review). Besides being easy on the eyes, he is such knowledgeable product specialist. EVERYTHING and ANYTHING I threw at him this man had an answer for it. One of the things that he really broke down in layman's terms were the intrcacies of leasing a car, which I clearly had limited knowledge on. He always checked in with me to make sure I was understanding everything he was explaining, encouraged questions which I had a lot of A LOT!!! Needless to say, I have me a new Renegade, yeah buddy!! I honestly feel Sharif made this experience easy and fun, thanks again!

This truck did what I needed. I love the look. I've pulled my boat and a camper without any issues. I have maintained all maintenance as required and kept all factory recalls updated.

I stopped at Meadows looking for a used car and met Gary who was wonderful throughout the whole process. There was never any pressure and he was more than willing to accommodate my needs. I would definitely recommend them to anyone.

This truck is practically perfect in every way. My only bone to pick is the idiots that thought it was a good idea to have the bolt that holds down the jack, (under the seat) go all the way through the floor of the truck. I had a flat and went to change my tire only to find I couldn't get the jack out because the bolt was rusted.

Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!

This truck looks great inside and out.Lots of accessories, lots of space. Truck body holds together good. 4x4 works well. Overall looks are about the best thing ram has. I've gone through three newer model Rams all had airbag problems, all engines started to have major problems, and suspension wears out quickly even if only used for normal driving .

Bought a vehicle from Mike and Tony’s and while there asked a general question on my wife’s car. The staff was very knowledgeable and courteous. Not only do they have great prices, but their customer service is exceptional! Would highly recommend them to my friends and family members.

Reliable and powerful, looks aggressive and stylish used for commuting to and from work all maintainence is documented great family truck or great work truck

I have had my luxurious mini- van for a week now and I love the way it drives, the interior, the sound system. Austin was a fabulous guy to work with. I changed my mind as I went through the purchase process and he consistently worked with me to find my perfect match!! He was honest, reliable, never pushy, just professional and helpful. Since I live out of state, the dealership accommodated me by providing a loaner vehicle until the purchase was completed, then driving my gorgeous new car to me in the pouring rain. Poor Peter got stuck at NY DMV for 2 hours and almost got struck by lighting putting my new plates on.... Austin met me half way in the Berkshires to sign all of the paperwork once I got my bank's financing, so I would not have to make. Another trip to them.. all of the staff at the dealership were fabulous!!! I can't say enough about Austin - he really worked for me to locate exactly what I wanted.. I will always work with this dealership - They rock!!!!!

I use it everyday for a daily driver and on some weekends to tow my camping trailer. It is comfortable and spacious inside and plenty room for taking son and family along with us camping. Tows my camping trailer with ease.

My experience at Metro was pleasant and seamless. Sharif was not a "pushy" salesman and made me feel very comfortable. He was knowledgeable of the vehicles I test drove and he took his time answering all of my questions. In my opinion, he is the most honest salesman I've ever encountered! My interaction with all the employees there including Finance/Management was top notch. The customer service was superb! Sharif knows what he's doing and is an overall excellent salesman. I will recommend him and Metro to all my family & friends... I enjoyed my experience and I am super excited about my new Jeep!

I love all the amenities this truck has for the money. It is in great condition! Todd was awesome! Thanks again and again and again

In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA

Vehicle runs great and has plenty of power to tow and haul what I need it to. Vehicle looks great on the inside and out could not be happier.

Loved how Charles. He is awesome, great dealer to purchase from very proffesional! It was real easy to choose a car. Questions and concerns answered quickly. Amazing staff!

Electronic Power Steering fails - intermittent. Very unsafe and makes steering difficult for a grown man, this has had to cause accidents in the past. I will not let my family drive! Have had fixed and still have problems. Dodge has recalls 2015-16 models same issue. Many people with 2014 problems - wonder why no recall.

2008 /2009 Sprinter RV. We had emmissions problems plaguing the Sprinter. We never new when a sensor would plug up and create a fault code making the vehicle go into a "limp mode". Once it happened in Utah mountains miles and miles from help. We had a few garages work on the problem only to return again. We tried Lee's Auto and they took the time to fix it right. Thank you Lee and Ron.

Love the color, was one of two that I would have purchased. Interior was clean and well kept. Ride and comfort are excellent. Plenty of power with the 5.7 liter hemi.

I am blown away by the excellent customer service that my husband and I received at Metro! The whole process was smooth, which we were not expecting due to our past experiences! Juan was very personable, friendly, and down to earth! Even the financial department was awesome! Juan really took the time to explain everything to us and answered all of our questions HONESTLY! Juan checked the numbers again and again to make sure that everything was accurate and to make sure that we were getting the best deal possible! We definitely recommend Metro to anyone needing auto services, rather you need maintenance on your vehicle or you need to purchase a new vehicle! Excellent Customer Service is what you'll get! Thanks Metro for making it an easy transition into our new 2016 RAM!!

This truck is awesome! I am a mechanic with my own business and have owned Fords & Chevys. This Ram has them beat all the way around! Power, handling, comfort, ride, style and fuel mileage are the best. I have a friend who is a die hard Ford guy who was looking to buy a new truck, I told him to just go test drive a Dodge and let me know what you think. Well, he bought it imeadiatly. You Ford and Chevy guys need to go out and buy a real truck!

I went in looking for a cargo van that would pull my trailer they were super helpful by explaining the 150 250 and 350 vans ability to tow, made my buying easy, very helpful, if you're worried about dependability, don't, they offer bumper to bumper extended warranty so you'll have no worries, in my search for Vans this place was the only place I felt was out for the customer and not for themselves, they didn't care if they sold me a vehicle or not he wanted to be sure that I was going to be happy with my purchase, too bad I can only give them a 5-star rating, very knowledgeable of their large inventory, I sent one person who bought a vehicle and I will continue to send people to them, thanks Tom for your help and honesty in making it easy and worry free to own a used vehicle. Pat B.

Great features at a good price. Wanted a larger size truck but not too big and it fit my needs. Low mileage used vehicle with hopes of keeping it a very long time.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I will buy nothing but Dodge Rams. I had an 06 Dodge Ram that I sold a few years ago. I regretted it from the minute I sold it until I bought my new 2016 Dodge Ram Sport black out edition. What a great truck. The payment was a little high for me so I traded it in for a 2014 Ram 1500. The cherry red color is sweet. The truck drives like a champ, gets decent gas mileage and is useful for towing and doing work around the house. The interior is great as well. It has a sleek look to the dash and consoles. I also have a six seater truck. You don't realize how useful a six seater is until you only have five.

service dept at metro jeep in chicopee, ma is absolutely the best service dept I have ever dealt with. Not only are they courteous, and efficient, but give 100% to their customers. Felicia Goncalves is the manager at this particular jeep dealer. I have bought jeeps at many different dealerships, and had to deal with the service dept, and although many dealerships are helpful, Felicia and Mike Kuzdzal went above and beyond their call of duty to help me with the issues I was having. It is easy to buy a truck or care, but it is hard to find a dealerships that stand behind their product, many do not, but Metro Jeep in chicopee is quite an exception. very satisfied customer

My Laramie Limited Ecodiesel has covered all the bases for me including the towing capability. Fuel mileage, comfort, style, and especially the air suspension that lowers for my handicapped wife's entry.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

I have owned other Makes and I went back to my Dodge. Love the style, the reliability and my sales team. We own three Dodges, our friends and family have also purchased Dodges

simple process and they service everything they sell

Good Vehicle, runs strong and not bad gas mileage if you don't step on it! 12.5 can get down to 10.5 on 401 doing 110 on cruise.

Very good customer service, very good support throughout the process. Shout out to John in sales.... thank you so much for your time and patience!

This is my first truck. I traded in my 5 Series BMW for something more practical. Enjoying the power, style and the iconnect system is so well designed and very intuitive. I hope my joy for the truck continues for many years.

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

Excellent for fun and work all in one. The interior is roomy for a family of 5, Crew Cab a SUV and a Truck. Would recommend to anyone.

Very nice workmanship. Recognizable quality vehicle as appreciated by maintenance personnel. Enjoyable to converse about this vehicle with maintenance personnel. Comfort for passengers in crew cab.

Dodge has come a long way with the fit/finish/quality of their trucks. This generation has the best of all the rest wrapped into one. I’ve not spoken to one person yet who is disappointed with purchasing one.