Used Cars for Sale in Chicopee, MA

When it was time to replace my 12 year old 2003 Buick (which I had purchased at Ken's), I checked their inventory to see what was available. Their prior service brought me back to look for a newer car. I bought my second car, a 2014 Toyota Camry from Ken's in and have bragged to all my friends about their quality of cars and service. They don't haggle you - just go in & look around.... they are so helpful with information. All transactions are done by them efficiently and accurately. I had my car only 1 day when the front hubcap was either lost while driving home or it was stolen while I was at a doctor's office. Mike ordered a new hubcap and replaced it on the car within 3 days - how could you ask for better service. Thanks Mike and Ken.

Excellent ride, safe, beautiful and lots of compliments, easy to handle, comfortable on long rides, great mileage up to 24 mpg. This is my 4th Roadmaster since 2000 and I'm sure I will buy another one.

This was the first time there for service. I needed it done by a specifice time, and the dealership I had taken the car to for 8 years, since it was purchsed was not able to help me. As a first time customer, they were able to get my car in. Were able, after a thorough inspection, able to identify and fix the problem. In addition, because of the time involved they provided a loaner car. It was a newer version of my car, so it was easy for me to get in and out of. I was greeted immediately by the porter (I apologize for not remembering his name, but he was very helpful. Steve the advisor made me feel very comfortable. I hate going to dealerships, I always feel like I am going to be "sold" something I don't need. Tiffany in the loaner office was friendly and very helpful. It is also worth pointing out, that while they are in the midst of construction, every effor is made to make it easy for customers. Clearly identified parking, a drive up lane. And while the quarters are tight, they were orderly and functional. It was my first time there, and I will be back.

It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.

Name the vehicle, and I probably owed it at one time or another. However, the 911 experience is heads and shoulders above the rest. People compliment my 911 everywhere I go!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I bought this car for the excellent mpg's, but found out i enjoy its quick handling and reliability more than anything. Acceleration is sufficient for all situations during my commute.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I bought my 2013 Kia Rio LX sedan about 9 months ago, and I couldn't be happier. I live in Los Angeles and spend a lot of time in my car. I wanted wanted something stylish, reliable, and economical with enough pep to get up to highway speed quickly and my Kia Rio delivers on all counts. Plus it's a lot of fun to drive. I admit I was surprised at how well it sticks to the road

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Small economic vehicle, sharp looking interior & exterior, easy access to controls, seats are not that comfortable for trips longer than an hour. After market lumbar support and seat cushion has helped some.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

After about 40000 miles, it still performs like it did when I got it at 8000 miles. It accelerates from a stop strongly and handles well. The only issue I've had is some squeaking from the front suspension when the weather is cold. It still has about 90 percent of its original driving range. On sub-zero (Fahrenheit) days, the range goes to about 60 percent of what it has on an 80 degree day. Then, I wouldn't trust it to go any further than 35 miles on a full charge.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

This car is a blast to drive. It handles really well and looks good too. Ill have to say ill really miss this car when it sells.

On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////

I recently purchased this 2016 vehicle pre-owned from Trend Motors in Denville, NJ. After two weeks, I am very happy with it. It is sporty, feels well crafted and has good tech for me including GPS, back-up camera, Apple Car Play, heated seats and a sun roof. The ride is zippy in the 1.8 liter Turbo which I have. It also has a sport mode with more aggressive shifting as well as a manual shifting mode. I would definitely get another VW tho as I am nearly 6 feet, I might get the bigger Passat. However, I do recommend giving this car a test drive and based on two weeks driving, I would say purchase this car. My dealer was pretty good.

Great customer service and examination/explanation of repairs. Thorough analysis and timely service. Highly recommended.

THIS CAR IS ONE OF THE BETS I EVER OWNED, SMOOTH, RELIABLE,AND MOT ONE ISSUE WITH IT.. FULLY LOADED IT EVEN GIVES ME A MASSAGE WHILE I'M DRIVING...

I like this car alot. My parents bought it new. And. I bought it from them. Never had a problem out of this car. I will miss this car

Have you ever been in a bind and needed a car, but didn't have a whole lot of money? Well that was my case. My current vehicle was on the blink and it was going to cost too much money to repair and I had to do something. I had been up and down route 5 for about two weeks and couldn't find a car that was affordable without looking like a pile of poo. Rodney Hanna was so friendly and kind. He let me take the car I saw online for a test drive twice. He was very forthcoming with some history on the vehicle. I felt confident with his 15 years of service at United Auto. My husband and I decided to give him our business. The transaction was very smooth and uncomplicated. The car we purchased was reasonable enough that we did not need financing. I'm glad we found this dealership and our Diamond in The Rough. They have a great mechanic there by the name of John who was also very nice. I will definitely refer my friends and associates to this dealership.

Just hit 150,000 miles on this vehicle and it has been just regular maintenance. Needed a little aligning once in awhile which caused some excessive wheel wear on the inner toes of the tires, but other than that it has been a fantastic. Even for being 10 years old the technology is still solid, GPS the best I have ever used.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

perfect car, very reliable i have owned one for 2 years never had a problem alway been on top for me. I would recomend this car to anyone

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

This car is stylish and functional! There is plenty of room for hauling my infant and toddler, as well as my 6' 7" husband! I love the third row in this SUV and the space that I have in the back when those seats are down. The digital technology in the vehicle is quite impressive, too!

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

I loved the car so much and found a great 2008, I bought it. Have had it a month and LOVE it. It’s perfect for one person or two. More room than you’d think!

I recently purchased a new 2017 Jeep Wrangler. My salesman was Devin Booth. He is a terrific salesman. He made the whole buying experience easy and stress free. He answered all my questions about the buying and finance process. He is a true asset to your dealership and he will definitely be my salesman again for my next car purchase.

My son dropped his Rav4 at Hoffmans (he lives in Boston) to trouble shoot computer alerts because I suggested Hoffmans from previous experience. The issue turned out to be a leaking windshield that was incorrectly installed by another business. Water caused electrical faults detected by the cars computer. Mike Fuhr did a fantastic job coordinating with the windshield company and the insurance company while keeping me up to date on the repairs. Car runs great and the inside was sanitized and is free of the previous musty smell. What could have turned out to be a real hassle was a pleasant experience thanks to Mike. Cars are becoming more or less similar due to competition and dealer service is becoming a much larger discriminator. I highly recommend Hoffman Toyota as a great place for service. THANKS

Very rugged with many manual functions, including seat adjustments. I was looking for bright red and it was Crimson red instead. It was designed for off road adventures. I was looking for an all wheel drive that could manage an incline and rock road in the winter. The car is really cool, it just didn't have what I really wanted.

As usual, I brought in my Lexus 350 for regular maintenance and the work was timely and competent. It was also very easy to schedule. My service rep was excellent.

Like new design great new style and enough room for big family and a lot of options and comforts of a luxury vehicle cars.com made it easy to find the right vehicle for me

Purchased a new explorer from best local dealership with best service center, best sales and service people. My husband and I both purchased new vehicles and service outstanding! They are quick and efficient in doing all needed work! Love new waiting area and friendliness of staff. Mark in sales great attention to detail and our needs. Thanks to Mr. Brozowski in service when I called like the Geico commercial " I have a FLAT tire" help!!! He told me what to do and I was on my way.

This is my first mini and I absolutely love it! It definitely hasn’t get up and go for a 3.5, sounds amazing (a fab little rumble), plenty of room for a the tall couple that we are, and takes corners like a champ. The dealership was so nice and went over all the bells and whistles before we ever left the lot. When the roof is down, there’s definitely a blind spot, as the rear view mirror is very small. Overall this car is a great fun ride!