Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
The sale manager Zack set me up with Adam Ortiz and Adam was very helpful, knowledgeable and professional in helping me through the process. Even after the purchase he came to my home and went over the truck and explained everything to me and even helped me set things up. I would defiantly recommend Huffines and Adam to anyone looking to make a purchase.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Working with James Smith over the phone was excellent customer service. He arranged the transportation of my car from TX to UT, overnight paper of agreement of sale to me. Being the first time buying a car out of states, I will recommended Dallas Lease Returns to my friends over here in Utah. overall this was excellent service even I feel myself I was in the dealer. Thank you James.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
Initial salesman was less than adequate but after getting through him I was connected to the general manager and he took care of me right away. They had a great list price and did a great job on my trade in. I would recommend them to anyone.
We purchased two vehicles at the same time. The experience was pleasant and stress free! We love avoiding the haggling that can come with buying cars and this is the place that offers that. They are very professional and have high quality inventory. The hour and a half drive is worth it for us!
Another great experience at Town East Ford. This being the 3rd car we have purchased this year from Town East Ford I am still impressed by the efficiency and courtesy they provide. Shopping online is super easy, they find you what you want, they make the negotiation easy and the finance process is informative and helpful.
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 21, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
The time that I spent at the dealership was kept to a minimum. The staff was courteous and friendly! I would recommend James Wood to all of my family and friends..
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