I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Best buying experience. RT was great, treated my like I was buying a new car. Very polite and extremely helpful. Buying a used car here also included oil change, rotating tires, filling all fluids, detailing the car including shampooing carpet, filling the gas tank and a spare key with fob. My family was so impressed that they are now buying a car for their family.
AWESOME experience. David Hamilton and Keith in used sales truly amazed me. They did what they said they would do!!! That's not common with most dealership's. We looked at a truck Saturday afternoon in the rain no less and CJ Ramza in finance had us driving home with the truck my husband wanted thanks to this great group of guys. Thank you all!!!
Today is the 2nd time I've bought a car from Dodge City! Roberto Lozano found the car I wanted within minutes, C.J. not only found the finance for the car very quickly, but even lowered my car payment. Thanks for the great car experience for the 2nd time! BIG SUGGESTION: I bought GAP insurance for the 2nd time because after my 2nd car was totaled, I'm only in a new car again because the GAP insurance made sure I wasn't upside down for $8,000. Buy GAP insurance, no matter what!
I was looking for something affordable and at low cost. Al, RT, and Angel helped me find something that I was looking for and manage to satisfy my father while in the process. They found me a brand new car and I fell in love with it. Being in college and considered a "ghost creditor" they manage to make things happen. I'm thankful for that and they have great attitudes! The vendors were overall great people. Fred also helped me out when it came to the finance. Being a college student with a college budget that's very important. I would recommend them to everyone! Thank you for making my first time buying experience great!
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
All of the staff there was extremely helpful and kind especially our sales rep Brittany she was so kind and went above and beyond her job
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