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Used 2017 RAM 1500 for Sale in Albion, NY

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Used

2017 RAM 1500 Rebel

36,929 mi.
$44,450
GOOD DEAL
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Hartway Motors Chevrolet
() -
(585) 318-3099
4.8 (153 reviews)
9 mi. from 14411
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Hartway Motors Chevrolet Review
honest salespeople!
by mmratigan from Rochester NY
December 3, 2018
5 5 5 5 5 4.8 (153 reviews)
Lionel @ Hartway is the salesperson you dream of working with to buy your next car! He will communicate in whatever way you prefer - instead of pushing a dealer visit, or calling you unannounced (I asked to communicate via email which he respected). He’s also extremely accessible, communicative, and HONEST! The rest of the Hartway folks are just as honest, kind and respectful as Lionel. I’d go back to Hartway to buy my future cars! HIGHLY RECOMMEND!
2017 RAM 1500 Rebel Review
More acceleration than I was expecting
by Cashbeck from Wabeno wi
May 16, 2019
4
The truck has better acceleration than I was expecting. Great fuel mileage, will be testing out the towing soon. Very comfortable and roomy interior design
See all 22 photos
Used

2017 RAM 1500 Big Horn

81,449 mi.
$30,981
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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West Herr Nissan of Lockport
() -
(716) 791-5312
4.8 (153 reviews)
26 mi. from 14411
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West Herr Nissan of Lockport Review
Ms Happy Customer
by Happy Customer from Amherst NY
November 6, 2018
5 5 5 5 5 4.8 (153 reviews)
Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿
2017 RAM 1500 Big Horn Review
Best truck I ever owned
by mustang1123123 from Morristown, NJ
May 15, 2019
5
Smooth, good looking, Hemi strong RAM that made you feel like you owned the roads. Could not have asked for more out of a Truck, and I have owned many.
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Used

2017 RAM 1500 Laramie

44,482 mi.
$38,644
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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West Herr Ford of Rochester
() -
(585) 299-4110
4.8 (89 reviews)
22 mi. from 14411
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West Herr Ford of Rochester Review
Above and beyond!!
by scoutscookiemom from Rochester NY
November 6, 2018
5 5 5 5 5 4.8 (89 reviews)
Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!
2017 RAM 1500 Laramie Review
Awesome love it
by Rc2778 from Framingham mass
May 14, 2019
5
Bedt vehicle I've owned would highly recommend to anyone was not sure if I'd like diesel but its a great engine uses my less fuel than my hemi did with plenty of power
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Used

2017 RAM 1500 Laramie

62,678 mi.
$34,462
GOOD DEAL $504 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bob Johnson Chevrolet
() -
(585) 358-4297
4.5 (3378 reviews)
27 mi. from 14411
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Bob Johnson Chevrolet Review
Great Service!!
by Alain E. from Rochester, NY
November 6, 2018
5 5 5 5 5 4.5 (3378 reviews)
I had an issue with my 2014 Volt. The car was hesitating while driving and then the check engine light came on. I immediately called The Service Dept. and asked if I could bring my car in. They told me to bring it in immediately, which I did. I was given a loaner car and they took in my car. Two days later I was given back my car and the best of all...no charge! Great Great service!!
2017 RAM 1500 Laramie Review
Still has that new car smell- certified great rig!
by Blackhawk6464 from Chehalis
May 10, 2019
4
Great rig, new, low miles, payment less than the last truck, not crazy about the white color but the low payment compensates. Love the truck
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Used

2017 RAM 1500 Express

27,374 mi.
$31,888
GREAT DEAL $1,100 Under
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Spurr Chevrolet Buick GMC Subaru
() -
(585) 318-3079
4.5 (26 reviews)
13 mi. from 14411
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Spurr Chevrolet Buick GMC Subaru Review
Excellent
by Bob Reddinger from Rochester, NY
December 3, 2018
5 5 5 5 5 4.5 (26 reviews)
Spurr cares for customer satisfaction always giving their best to please. Workmanship is done in a timely fashion and done with care.
2017 RAM 1500 Express Review
RAM does it right.
by John from Whitby, Ontario
May 10, 2019
4
V8 Hemi has more than enough power. Fit and finish of vehicle is excellent. Interior cabin very roomy and comfortable. Ride is similar to a luxury SUV, very quiet and smooth. First truck I have owned and no regrets.
PRICE DROP
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Used

2017 RAM 1500 Sport

23,438 mi.
$38,820 $2,157 price drop!
GOOD DEAL $741 Under
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Hartway Motors Chevrolet
() -
(585) 318-3099
4.8 (153 reviews)
9 mi. from 14411
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Hartway Motors Chevrolet Review
Wonderful Car Buying Experience
by davefesta78 from Pittsburgh, PA
December 3, 2018
5 5 5 5 5 4.8 (153 reviews)
Easily the best experience I have ever had buying a car. I located the vehicle my father purchased online and from the start of requesting initial information to picking the vehicle up and taking it home, Hartway Motors was courteous, prompt, professional, and just flat our excellent in their response. The price of the vehicle was as good as anywhere around, to boot! They went over and above to make the overall experience as pleasant and easy for us as they possibly could. Would HIGHLY recommend using them if you are looking for a vehicle. My father and I traveled over 3 hours from Pittsburgh, PA to Medina, NY where they are located and we wouldn't hesitate to do it again! Thanks to Emily and Zak for making our buying experience great!
2017 RAM 1500 Sport Review
Rare Ride
by R/T RAMfan from Escondido, CA
April 23, 2019
5
I bought a 2017 RAM 1500 'R/T' after extensive research on what I needed and wanted. The R/T model is so unusual that it didn't even get mention in the official sales brochure. FCA just didn't promote it: they should have. The 'R/T' is the top-of-the-line offering in the 'Sport' truck sector. It's a 2 door, 2WD model with a 6 1/2' bed--Exclusively! It seats 2 in 'captain's chair' seats. It comes option-loaded with styling to match. Think of it as an updated SRT-10 or as a "Corvette with a tailgate." This rig FLIES!! It has handling to match with those huge 22" x 9" forged aluminum wheels. It's also got all the practicality of a pickup. Sadly, they stopped offering this great model: the last series--from 2009 forward, ended with the 2017 model. Oh yeah, people should know--it'll fit easily inside a standard garage, out of the weather and harm. Terrific dealer too: Jack Powell Dodge, Escondido, CA
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Used

2017 RAM 1500 Big Horn

66,342 mi.
$32,802
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bob Johnson Chevrolet Buick GMC Cadillac
() -
(585) 861-6215
4.6 (429 reviews)
20 mi. from 14411
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Bob Johnson Chevrolet Buick GMC Cadillac Review
Great Process!
by kselbig1 from DealerRater.com
December 6, 2018
5 5 5 5 5 4.6 (429 reviews)
This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob Johnson's in LeRoy, but the vehicle was at Bob Johnson's in Greece. A phone call was made, "Yes, the vehicle is still available. But, due to Black Friday pricing, and the deep discount on the vehicle, it wasn't going to last the weekend. As the only 2018 Traverse Premier in a 2500 mile radius we had to move fast. We test drove a '19 similar in Greece. Loved it. Called our friend in LeRoy and told him we wanted it. He said he'd call them and have it shipped to their store. Then, over the course of about 40 minutes and several texts, while we were driving to Buffalo to see a Sabres' game, we worked out the other stuff. Great experience, great people, and so far GREAT CAR.
2017 RAM 1500 Big Horn Review
Outstanding truck so far.
by Cr from Ontario
April 20, 2019
5
Easy to drive, reasonable quite and does not really feel like a truck on the road. 3 recalls from the manufacturer but all fixed and no other issues.
We found additional vehicles that are close to your year range.
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Used

2018 RAM 1500 Express

19,214 mi.
$28,995
GREAT DEAL $1,808 Under
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Spurr Chevrolet Buick GMC Subaru
() -
(585) 318-3079
4.5 (26 reviews)
13 mi. from 14411
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Spurr Chevrolet Buick GMC Subaru Review
Excellent
by Bob Reddinger from Rochester, NY
December 3, 2018
5 5 5 5 5 4.5 (26 reviews)
Spurr cares for customer satisfaction always giving their best to please. Workmanship is done in a timely fashion and done with care.
2018 RAM 1500 Express Review
Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,
by Retired Skipper from Tucson/ Colorado
May 4, 2019
5
My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast... We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway. Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!
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Used

2019 RAM 1500 Big Horn

15,312 mi.
$41,561
GOOD DEAL
2019 Award Winner
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bob Johnson Buick GMC
() -
(888) 989-6939
4.7 (264 reviews)
22 mi. from 14411
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Bob Johnson Buick GMC Review
1st OLF, etc
by snacki from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (264 reviews)
It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, which is about 5 minutes away from the dealership. I stated if they had a time available where as I could drop it of at 8:00 am and would pick it up after my workout about 10 or whatever was good for them. To my surprise the young lady asked if I could bring it in the next morning, I said Wow, that is GREAT. Well, I brought it in at 8:00 am and the shuttle driver (Jerry) was right there and took me to the gym. My buddy dropped me off and I had no idea if it was ready or not and if it was not I would have waited. Well, as soon as I walked in and asked and Matt said all ready Mr Snacki and within 3 mins I was in my car heading home. Now, that is what I call service with a smile. I had an issue when I got the vehicle and brought it in for a software update, thinking they would have to schedule me and to my surprise again, Matt said we can do it now. I had coffee in the waiting room and a fruit and in less than 45 mins or so I was heading home. So, these are 2 experiences I wanted to share and it was my pleasure. I look forward to many years dealing with Bob Johnson division and I thank them all. William J Snacki
2019 RAM 1500 Big Horn Review
Why buy anything eles?
by Kyle from Minneapolis
May 10, 2019
5
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
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Used

2018 RAM 1500 Big Horn

39,980 mi.
$37,339
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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West Herr Ford of Rochester
() -
(585) 299-4110
4.8 (89 reviews)
22 mi. from 14411
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West Herr Ford of Rochester Review
Above and beyond!!
by scoutscookiemom from Rochester NY
November 6, 2018
5 5 5 5 5 4.8 (89 reviews)
Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!
2018 RAM 1500 Big Horn Review
LOVE IT
by Paul from IL
April 24, 2019
5
This car is better than my expectations , roomy , quick Room for the family and the two large dogs Hauls anything and everything. Love everything about this truck
See all 34 photos
Used

2019 RAM 1500 Laramie

31,716 mi.
$43,967
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
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Bob Johnson Chevrolet Buick GMC Cadillac
() -
(585) 861-6215
4.6 (429 reviews)
20 mi. from 14411
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Bob Johnson Chevrolet Buick GMC Cadillac Review
Great Process!
by kselbig1 from DealerRater.com
December 6, 2018
5 5 5 5 5 4.6 (429 reviews)
This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob Johnson's in LeRoy, but the vehicle was at Bob Johnson's in Greece. A phone call was made, "Yes, the vehicle is still available. But, due to Black Friday pricing, and the deep discount on the vehicle, it wasn't going to last the weekend. As the only 2018 Traverse Premier in a 2500 mile radius we had to move fast. We test drove a '19 similar in Greece. Loved it. Called our friend in LeRoy and told him we wanted it. He said he'd call them and have it shipped to their store. Then, over the course of about 40 minutes and several texts, while we were driving to Buffalo to see a Sabres' game, we worked out the other stuff. Great experience, great people, and so far GREAT CAR.
2019 RAM 1500 Laramie Review
I cannot believe the fuel economy!
by NickOB from Hazel Green, AL
May 9, 2019
5
4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.
See all 4 photos
Used

2016 RAM 1500 Tradesman/Express

41,621 mi.
$25,941
GOOD DEAL
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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West Herr Chrysler Dodge Jeep Ram of Lockport
() -
(716) 210-7612
4.6 (47 reviews)
26 mi. from 14411
Authorized RAM Dealer
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2016 RAM 1500 Tradesman/Express Review
Ram was a great choice
by EricRam from Tallahassee, Florida
May 9, 2019
5
This is my first truck. I traded in my 5 Series BMW for something more practical. Enjoying the power, style and the iconnect system is so well designed and very intuitive. I hope my joy for the truck continues for many years.
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Used

2016 RAM 1500 Tradesman/Express

85,623 mi.
$26,500
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Pellegrino Auto Sales
() -
(585) 861-6138
4.9 (672 reviews)
17 mi. from 14411
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Pellegrino Auto Sales Review
Was dismayed at first, but things turned around for us.
by jungle law from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (672 reviews)
Things had turned around for us--in regards to purchasing 2009 Nissan Sentra. On March 3 2018, another buyer had purchased the car from under us(did not get an opportunity to even see the car) Was not the the dealership's fault. However, come Monday--the following week. The deal fell through.(buyer was not able to take delivery,personal reasons) My son and myself were able to drive from Rochester to Batavia, in order to meet Mr. Pellegrino. They showed kindness, compassion, and beyond. Mr. Pellegrino provided a rather detailed history record on the Nissan, and mentioned to us about the parts that were replaced. (Super Job) From our personal experience, these guys were great, even though I was not at first.(my apologies) Thank you again Pellegrino Auto. Fine group of people.
2016 RAM 1500 Tradesman/Express Review
Love the Hemi
by John from Tunkhannock PA
May 4, 2019
5
Excellent for fun and work all in one. The interior is roomy for a family of 5, Crew Cab a SUV and a Truck. Would recommend to anyone.
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Used

2019 RAM 1500 Limited

28,004 mi.
$54,629
FAIR PRICE
2019 Award Winner
  • Ext. Color: White
  • Int. Color: Blue
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bob Johnson Buick GMC
() -
(888) 989-6939
4.7 (264 reviews)
22 mi. from 14411
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Bob Johnson Buick GMC Review
Routine service
by Greg from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (264 reviews)
I was in recently for an oil change on my 2015 sierra.The work was performed in a reasonable time frame .The customer waiting area is comfortable and the facility is spotlessly clean.All of the employees I encountered were friendly and helpful.The price of $59.00 for the oil change,tire rotation and safety inspection is fair.I would recommend this service dept.
2019 RAM 1500 Limited Review
Great Truck
by Ledskof from Roswell, GA
May 6, 2019
4
The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.
See all 31 photos
Used

2018 RAM 1500 Laramie

35,923 mi.
$45,156
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bidleman Chevrolet Buick GMC
() -
(585) 774-0414
4.3 (126 reviews)
1 mi. from 14411
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Bidleman Chevrolet Buick GMC Review
Best Buick Enclave for Best Price Fully Loaded
by David Buick lover from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (126 reviews)
We had an excellent experience purchasing our 2017 dark sapphire blue Buick Enclave. Our salesman, Brian Kelley did a phenomenal job of assisting us throughout the entire process from start to finish! Brian is friendly and very knowledgeable and he answered all of our questions and made us feel confident purchasing our new SUV. He accompanied us on our test drive, filled out our paperwork to buy our vehicle and took care of the registration, insurance, and title, and even put on our new plates before we drove off in our new SUV. Travis Bush from finance did an excellent job handling all of our financing and gave us a fantastic deal with our extended warranty and Ziebart platinum shield package. He is friendly and very efficient and really went the extra mile handling all aspects of our purchase. We highly recommend Bidleman Chevrolet Buick GMC for what ever your vehicle needs are! They have a large assortment of aggressively priced vehicles. We found our vehicle on their on line website that was easy to use and it had incredible pictures that really helped us find the perfect vehicle with the perfect price. We are loving our Buick Enclave and are completely 💯 satisfied!!!
2018 RAM 1500 Laramie Review
Great truck, great styling and performance
by Bgtellme from castle hayne
March 25, 2019
4
This truck is great. Easy on gas for a truck. Plenty of power for me and nice on long drives. It's all we drive anymore.
See all 32 photos
Used

2016 RAM 1500 Big Horn

77,795 mi.
$26,778
GOOD DEAL
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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The Auto Store
() -
(716) 210-7418
4.8 (76 reviews)
26 mi. from 14411
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The Auto Store Review
Very respectfull and knowledgeable great inventory
by Mike t from Buffalo new York
November 5, 2018
5 5 5 5 5 4.8 (76 reviews)
My overall review is outstanding they stand behind what they sell. My family have purchased 8 vehicles with no problems at all John and the staff are awesome
2016 RAM 1500 Big Horn Review
Functional comfort
by Dave3 from Idaho Falls, Idaho
April 30, 2019
4
Very nice workmanship. Recognizable quality vehicle as appreciated by maintenance personnel. Enjoyable to converse about this vehicle with maintenance personnel. Comfort for passengers in crew cab.
PRICE DROP
See all 13 photos
Used

2019 RAM 1500 Big Horn

13,688 mi.
$41,913 $2,600 price drop!
FAIR PRICE
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
2019 Award Winner
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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West Herr Toyota of Rochester
() -
(585) 446-4093
22 mi. from 14411
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2019 RAM 1500 Big Horn Review
Don't Get Sucked in by the Good Looks
by DrGlockman from Montgomery County, MD
May 3, 2019
3
The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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