My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
by Richard Cefalu from Port Jeff Station, NY 11776
February 7, 2018
First I'd like to say that from the time of my purchase to the inception of my new 2018 Jeep Grand Cherokee,
my experience was above my expectations. Today I brought my car in for an issue that was not the dealerships mistake, but from the time I made my appointment to getting the problem rectified, the level of customer service by Ron and Tim was unbelievable. I am very particular with my cars and was made to feel very much at ease and Tim promised that I would be very happy. He was on the money! I am so pleased with outcome of the repair and I would recommend that anyone one interested in a Jeep Chryler or Dodge product not only go to this dealership, but be sure to see either of these two gentlemen. GREAT EXPERIENCE!!
I went in to get a new lease unsure of what i wanted, Bobby worked with me and got me into a new Ford Escape that i love, he patiently spent alot of time going over multiple different options until i found the one i absolutely loved, i would highly recommend if you are looking for a new car to go through this dealership they are wonderful
Dodge Durango RT from Port Jeff Chrysler Jeep Dodg
by Alexander Gutierrez from Hauppauge,NY
January 26, 2018
I cannot tell you how fortunate I was going back to Port Jeff dealership. I felt at home. Kevin Diaz was an excellent salesperson and Phil the manager was excellent also. These gentlemen are trustworthy and stuck to their word. They gave me an excellent deal that no other dealership could beat. I've been there before and I would definitely go back again.
It was a pleasure dealing with Charlie Kennedy. I highly recommend Brown's Dealership.
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