Robert Boone was amazing to work with, a very perceptive, intelligent and knowledgeable individual, he had the answer to every question I could think of about the vehicle I was purchasing, was truly amazing. Enjoyed our talk during our test drive and he made the experience one I won't soon forget.
I joked with the manager that it was the fastest deal I had ever made. He said "it took 4 hrs" and yes it did. But that's what made it easy. I had been looking for a truck with specific features. Was set to head to another dealership and likely close a deal later that afternoon. But, I had seen a truck I liked and decided to head to Gretna before hand. The truck was sent to auction. Instead of saying too bad so sad as many would or pushing me towards something I didn't want... Ed spent about an hour looking through their inventory. I spotted a truck which hadn't been listed online yet and low and behold it matched my requirements. Super nice truck on top of it all. Of course the wife wanted to see it as well. There's no reason to list the exact details of the deal we made however what should be noted is that we are the second ones in the family to purchase from this dealership and each time they have exceed my expectations. Not just in your normal business courtesy kind of way but when something was a little off or we needed a little extra done to make us happy they were more than willing to work with us. If you're reading my review I want to state something that seems so obvious but for some it seems like it's the hardest thing in the world. Have some d**m courtesy. Don't walk in expecting 4K off a vehicle! These are priced right and sometimes well below what they should sell for. There is common sense in making a car deal and if you have straight forward and LOGICAL expectations for trade value/sell value then you'll have a much better experience. You're also likely to get anyone to go that extra 1/10th of a mile for you. Don't waste your time anywhere else. Look through their website; if you don't find what you're looking for find a salesman who's willing to keep an eye out at auction. They buy 10-20 vehicles a day. It won't take that long and you'll be much happier! Lastly, I have never met any of these guys before. I spoke to one on the phone briefly. I believe credit is due even negative credit. Although, these guys certainly earned the positive review. I have no qualms about calling out someone for a piss poor job. I spent 10 years active duty and I certainly don't owe anyone anything. Thanks again Ed and Brian!
I am now on my fourth vehicle! I have always dealt with Harry Hope. He has always been good about finding exactly what I want. He also calls periodically to make sure everything is going well. I won't buy from anywhere else besides Woodhouse Dodge or from anyone else than Harry Hope in Blair. Thank you!
by Karen Wanek-Voien ( Sales Rep - Nate Shady) from Blair, NE
December 3, 2018
3 (36 reviews)
I have been a fan of Woodhouse for years and now I've become an even bigger one. I recently bought a Jeep at the Woodhouse dealership in Blair, NE. Nate Shady was my Sales Representative. Nate was great to work with; he made the process of buying a car a positive one. He was friendly, listened intently, professional, knowledgeable, and worked quickly to deliver the utmost customer service under a tight timeline. Thanks for a great experience!
Thank you Seth Krasne and Bill McFerrin for another wonderful car buying experience. I've been buying vehicles from Woodhouse since 2001 and it is always a pleasurable experience. Seth always takes the time to listen and find the most suitable vehicle to fit my needs. Not only does he consistently find me the perfect vehicle but one that fits my budget too. Due to Bill's close working relationship with the banks I can always trust that I am getting the best rate and payment, in fact I have always been impressed that he could do better than what I was expecting. I also must mention the vehicle insurance through Woodhouse is amazing. I was able to add my home policy with my autos and save a great deal of money each month compared to my previous carrier's policy. Great job guys, well done, and I cant wait to come back in another few years.
I had such a wonderful experience from my first reach out to even weeks after my purchase. I would have to say my situation was a bit more unique than most. First of all I live in Des Moines , Iowa & the dealership is actually in Fremont, Nebraska - Secondly, my idea of what I wanted to have done as far as amount of my trade, financing terms, interest rate and monthly payment amount. I knew that ALL I wanted done may not even be possible; which was fine with me ??? I didn???t NEED a new vehicle but I did want oneJ however it had to make sense for me to go any further. Shaunelle went above & beyond in working with me even with the difficulty of me not walking on the lot or having face to face conversation/interaction. She was great at following up with me in emails, texts and phone calls. She worked with my bank branch manager ironing out details & sending purchase agreement. Not only was Shaunelle so personable but she is extremely knowledgeable as well. I was very thankful she was able to discuss breakdowns (what???s included & what is NOT included) especially bc of the out of state differences I myself would not have thought of. Here in Iowa when you by a vehicle everything is included (tax, title, license) I would have assumed that taxes were included as I have never purchased a car in any other state but my home state. I more than appreciate Shaunelle and my banker going over that with me so we were able to account for Iowa taxes in my loan as well. I know that wouldn???t have been a good surprise to find out taxes weren???t included ; I would be shocked to have a large bill I wasn???t planning on. My expectations were met and succeed , it was pretty much a ???done deal??? before my drive down there. On my exciting day getting to meet Shaunelle and the rest of the staff, everyone was so friendly and knew me as the ???Iowa girl??? I had no idea that many people knew about me or that I was coming ??? but it made for such as warm welcome! Everything was good to go, my new vehicle was inspected thoroughly down to the little details and I was so pleased that nothing changed upon my arrival and pick up (no additional fees/costs) in fact I received a good surprise ??? they were sending me a check back! I know when people think of ???sales people??? negative thoughts of ???they just want the sale that the sales person doesn???t care they will sell you anything for the paycheck??? here this was not the case! I have been to and worked with other dealerships and by far this was my greatest experience where I truly have NOTHING but GOOD things to say!!!!! J it was more than worth the time, the drive and the generosity I received. Shaunelle is now my car lady for life! I am so thankful & grateful for this experience what a blessing!
I walked into Steffy's in Fremont just to see what might be available. I sat with Shaunelle Roeber and related my last (horrible) experience of working with a dealership in purchasing a van. I told her what I was looking for in a vehicle, although I wasn't sure I was actually in the market for one right at that time. Shaunelle showed me one that had recently arrived on the lot and it fit my needs perfectly! She had other options, but the once she chose was perfect! Shaunelle was a delight to work with, she was professional yet warm. She listened to my story and was tuned in to what my vehicle needs were and what I could afford. I am most than satisfied. She is excellent. Mr. Steffy also stopped by to chat a few moments and was very cordial. No high pressure, no sales "tactics", no ridiculous sales psychology...just honest open caring effort to fill the request and needs for what I needed in a vehicle. I bought the van she showed me that very day!
Matt Braun makes buying a car so simple. He was very patient with all of my questions and he was more than willing to answer everything I asked. He makes this very stressful process stress-free. I am very thankful to have Matt Braun's help.
Bob Kiester has made my shopping experience awesome! If you want car shopping to be stress-free and fun Woodhouse is the place to be and Bob is your salesman. He took great care to get me exactly what I needed and wanted.
My son and I went shopping at Woodhouse in Blair, in December, looking for a new vehicle. We were greeted by John Graham, who made us feel comfortable and guided us through the available vehicles they had. I would say this was my best car shopping experience ever! John was very patient and knowledgeable and he listened very closely to what we were looking for and answered all of our questions. We ended up purchasing a 2018 Jeep Cherokee and couldn't be any happier! John delivered an incredible service and made this a very pleasant experience! You can be sure that if I have any friends looking to buy a new vehicle in the future, I'll be sending them to Woodhouse and telling them to ask for John! Thanks again! You are a true asset to Woodhouse!
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