2020 RAM 3500 consumer reviews

We paid 89,000 dollars for this truck and it is a lemon. The computer went out within 6 months of having it. It went out the first summer we had it . It was 106 degrees and my husband who was a heart patient had to drive on several trips without any working air conditioner. The Dodge service is absolutely terrible. He had to drop it off at their service center while being informed that they could not even look at it for 2 weeks. They do not offer loaner cars even for an 89;000 dollar truck that was only 6 months old. It has been in the shop so many times for so many different things. And the leather that is on the dash came undone all the way across the dash after 2 years. It looks terrible. I would very highly reccommend that you do not buy this truck. We have hated it ever since we first got it. Dodge Chrysler service is the worst ever. I would never recommend a Chrysler product.

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Long story short. This 2020 Ram 3500 diesel has been in and out of the shop at least 5 times due to mainly sensor issues. Very inconvenient . These issues will shut your truck down no matter where you are . Now I’m waiting for a high pressure fuel pump fix. They say they have it but I have to wait at least 3 months before they can look at it. Don’t take a chance on this truck. Drive at your own risk

Bought brand new. Ran 2 weeks. Truck sat in Chrysler’s garage for 4 months. Had to buy a second truck in order to make $ to pay for 2020 truck. Opened lemon law case that took forever. Paid thousands for a truck that ran for 2 weeks. Thanks for taking care of your customer, Chrysler.

Only 6500 miles equals a few takes of gas 1 oil change and a broken drive line. Really? I have not even towed or pulled anything, this is just daily driving. Really Ram, the top of the line product your selling for $65,000 breaks under no stress situations? Ya sure it's under warranty, however. In my mind I am now nervous to add my 5th wheel or boat to the Ram 3500. Also the auto shifting seems off way off, I am pretty much forced to shift with manual shifting which is fine but at that point at least give me the option of manual 6 speed full time. Another weird inconvenience is there are no radio controls on the steering wheel and with a keyless remote I kind of expect that the truck should just unlock as I approach, which it does not. Truck looks great but I would prefer a better quality and thought out function. In general I love the Ram and have owned several.

This truck is nothing but problems! Stay away from Ram. I have owned my ram 3500 for 6 moths now. I have had 6 tire pressure sensors put in and now going on the 4th radio. Not to mention I took it to the dealer due to low coolant light and they said it was fine. Drove the truck 1600 MILES away from home and the light came on again. I took the truck to the Ram dealer in Missoula,MT where they replaced the radiator. Now three months down the road another dealer tells me the dealer in Missoula,MT forgot to put parts on my truck. Chrysler and the dealership then states they will not cover their mistake and charges me $1100 due to the clutch fan going bad. Now the turbo actuator is going bad. Here we go $2550 more to repair it. Please help yourself and stay away from Rams problems! Chrysler will not help you when there is a problem. The truck might as well have no warranty. Never again will I buy a Ram.

No diesel on 2020 ram, lift pumps are bad , all of them. Been I shop 8 times for the same thing. Not good. Ram does not now what to do

If Chuck Norris was a tuck he would be a 3500 dually limited night edition. I feel like Chuck Norris driving it! I can't even feel my 42ft toy hauler on it. Almost forgot is was back there!

4th HD Ram truck. This one an 84K Longhorn Edition long bed. Tire pressure sensors out three times requiring replacement, Shifter getting stuck in park after idling in traffic conditions requiring an Engine restart. Driver side heat not functioning. I have 3000 miles on the truck. Not a good start. I always expect some level of debugging, but 5 in the first 4 months before the first oil change is excessive since each repair at the dealer is a complete day out of my life. Come on Ram, you’ve been building Trucks a long time. You should be better.

This thing is a nightmare. Screen didn’t work when I got it three trips back to the dealership later . Couldn’t turn engine off had to go in again . Now it beeps constantly (trailer attached trailer not attached )messages when you tow anything. Service lights come on and off for no reason . Now engine light is on . again has to go in again . With less than 15000 miles . You will average less than 3000 miles per trip to the dealership.