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2020 RAM 3500

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$35,345

starting MSRP

Key specs

Base trim shown

Truck

Body style

3

Seating capacity

232” x 77.8”

Dimensions

Rear-wheel drive

Drivetrain

Overview

(24 reviews)

The good:

  • Strong towing capability
  • Luxurious interior on high-end trims
  • User-friendly Uconnect multimedia system

The bad:

  • Gets expensive in top trims
  • High-output diesel engine for 3500 only

6 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2020 RAM 3500 trim comparison will help you decide.

See also: Find the best Trucks for 2025

Notable features

  • Choice of three cabs, two cargo boxes
  • Gas V-8 or turbo-diesel inline-six engine
  • Power Wagon version available
  • Maximum towing capacity of 35,100 pounds
  • 12-inch touchscreen available
  • Rear air suspension available

2020 RAM 3500 review: Our expert's take

What Is the 2020 Ram Heavy Duty?

The Ram 2500 and 3500 Heavy Duty is a full-size pickup truck aimed at people with serious towing and hauling needs as opposed to those who make the occasional weekend run to the home improvement store. It seats up to six and competes with the Ford Super Duty and Chevrolet Silverado HD. A 410-horsepower, 6.4-liter V-8 engine is standard, while a Cummins turbo-diesel 6.7-liter inline-six that makes as much as 1,000 pounds-feet of torque in the 3500 model is available. 

What’s New on the 2020 Ram Heavy Duty?

A Night Edition for Big Horn and Laramie trim levels includes monochromatic styling, black 20-inch wheels, black badges and a black interior. Lane-keeping assist, blind spot warning with trailer coverage and trailer tire pressure monitoring are available. Long-bed crew-cab trucks can have an optional 50-gallon fuel tank. 

What Features in the 2020 Ram Heavy Duty Are Most Important?

The standard 6.4-liter gas V-8 serves up more than enough capability for most towing and hauling challenges. With 410 hp and 429 pounds-feet of torque, this is the only engine offered for the Power Wagon, the Heavy Duty’s dedicated off-road model. If you choose the high-end Laramie Longhorn or Limited trim, be prepared for a truck interior like you’ve never seen; the materials quality and finishes put many luxury cars to shame.

Should I Buy the 2020 Ram Heavy Duty?

The Ram Heavy Duty should definitely be on your test-drive list if you need a full-size pickup truck for serious work. What sets it apart from the competition is its driving refinement — especially when equipped with the optional rear air suspension — and the quality and design of the Laramie Longhorn’s and Limited’s interiors has raised the bar for all full-size trucks.

Consumer reviews

(24 reviews)
Rating breakdown (out of 5):
  • Comfort 3.8
  • Interior 3.9
  • Performance 3.4
  • Value 3.1
  • Exterior 4.0
  • Reliability 3.1
Write a review

Most recent consumer reviews

We paid 89,000 dollars for this truck and it is a lemon.

We paid 89,000 dollars for this truck and it is a lemon. The computer went out within 6 months of having it. It went out the first summer we had it . It was 106 degrees and my husband who was a heart patient had to drive on several trips without any working air conditioner. The Dodge service is absolutely terrible. He had to drop it off at their service center while being informed that they could not even look at it for 2 weeks. They do not offer loaner cars even for an 89;000 dollar truck that was only 6 months old. It has been in the shop so many times for so many different things. And the leather that is on the dash came undone all the way across the dash after 2 years. It looks terrible. I would very highly reccommend that you do not buy this truck. We have hated it ever since we first got it. Dodge Chrysler service is the worst ever. I would never recommend a Chrysler product.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
2 people out of 4 found this review helpful. Did you?
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buy a gas hemi

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Drive at own risk

Long story short. This 2020 Ram 3500 diesel has been in and out of the shop at least 5 times due to mainly sensor issues. Very inconvenient . These issues will shut your truck down no matter where you are . Now I’m waiting for a high pressure fuel pump fix. They say they have it but I have to wait at least 3 months before they can look at it. Don’t take a chance on this truck. Drive at your own risk

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 2.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
10 people out of 13 found this review helpful. Did you?
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See all 24 consumer reviews

Warranty

New car and Certified Pre-Owned programs by RAM
New car program benefits
Bumper-to-bumper
36 months/36,000 miles
Corrosion
60 months/100,000 miles
Powertrain
60 months/60,000 miles
Roadside assistance
60 months/100,000 miles
Certified Pre-Owned program benefits
Maximum age/mileage
5 years/less than 70,000 miles
Basic warranty terms
3 months/3,000 miles
Powertrain
7 years/100,000 miles
Dealer certification required
125-point inspection
Roadside assistance
Yes
View all cpo program details

Have questions about warranties or CPO programs?

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