2020 RAM 3500

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$35,345

starting MSRP

2020 RAM 3500
2020 RAM 3500

Key specs

Base trim shown

Overview

The good:

  • Strong towing capability
  • Luxurious interior on high-end trims
  • User-friendly Uconnect multimedia system

The bad:

  • Gets expensive in top trims
  • High-output diesel engine for 3500 only

6 trims

Starting msrp listed lowest to highest price

Wondering which trim is right for you?

Our 2020 RAM 3500 trim comparison will help you decide.

Notable features

  • Choice of three cabs, two cargo boxes
  • Gas V-8 or turbo-diesel inline-six engine
  • Power Wagon version available
  • Maximum towing capacity of 35,100 pounds
  • 12-inch touchscreen available
  • Rear air suspension available

2020 RAM 3500 review: Our expert's take

What Is the 2020 Ram Heavy Duty?

The Ram 2500 and 3500 Heavy Duty is a full-size pickup truck aimed at people with serious towing and hauling needs as opposed to those who make the occasional weekend run to the home improvement store. It seats up to six and competes with the Ford Super Duty and Chevrolet Silverado HD. A 410-horsepower, 6.4-liter V-8 engine is standard, while a Cummins turbo-diesel 6.7-liter inline-six that makes as much as 1,000 pounds-feet of torque in the 3500 model is available. 

What’s New on the 2020 Ram Heavy Duty?

A Night Edition for Big Horn and Laramie trim levels includes monochromatic styling, black 20-inch wheels, black badges and a black interior. Lane-keeping assist, blind spot warning with trailer coverage and trailer tire pressure monitoring are available. Long-bed crew-cab trucks can have an optional 50-gallon fuel tank. 

What Features in the 2020 Ram Heavy Duty Are Most Important?

The standard 6.4-liter gas V-8 serves up more than enough capability for most towing and hauling challenges. With 410 hp and 429 pounds-feet of torque, this is the only engine offered for the Power Wagon, the Heavy Duty’s dedicated off-road model. If you choose the high-end Laramie Longhorn or Limited trim, be prepared for a truck interior like you’ve never seen; the materials quality and finishes put many luxury cars to shame.

Should I Buy the 2020 Ram Heavy Duty?

The Ram Heavy Duty should definitely be on your test-drive list if you need a full-size pickup truck for serious work. What sets it apart from the competition is its driving refinement — especially when equipped with the optional rear air suspension — and the quality and design of the Laramie Longhorn’s and Limited’s interiors has raised the bar for all full-size trucks.

Consumer reviews

Rating breakdown (out of 5):
  • Comfort 3.9
  • Interior design 4.0
  • Performance 3.5
  • Value for the money 3.1
  • Exterior styling 4.1
  • Reliability 3.1

Most recent consumer reviews

3.0

Drive at own risk

Long story short. This 2020 Ram 3500 diesel has been in and out of the shop at least 5 times due to mainly sensor issues. Very inconvenient . These issues will shut your truck down no matter where you are . Now I’m waiting for a high pressure fuel pump fix. They say they have it but I have to wait at least 3 months before they can look at it. Don’t take a chance on this truck. Drive at your own risk

2.3

Bought brand new. Ran for 2 weeks.

Bought brand new. Ran 2 weeks. Truck sat in Chrysler’s garage for 4 months. Had to buy a second truck in order to make $ to pay for 2020 truck. Opened lemon law case that took forever. Paid thousands for a truck that ran for 2 weeks. Thanks for taking care of your customer, Chrysler.

3.0

6500 miles broken drive line

Only 6500 miles equals a few takes of gas 1 oil change and a broken drive line. Really? I have not even towed or pulled anything, this is just daily driving. Really Ram, the top of the line product your selling for $65,000 breaks under no stress situations? Ya sure it's under warranty, however. In my mind I am now nervous to add my 5th wheel or boat to the Ram 3500. Also the auto shifting seems off way off, I am pretty much forced to shift with manual shifting which is fine but at that point at least give me the option of manual 6 speed full time. Another weird inconvenience is there are no radio controls on the steering wheel and with a keyless remote I kind of expect that the truck should just unlock as I approach, which it does not. Truck looks great but I would prefer a better quality and thought out function. In general I love the Ram and have owned several.

See all 22 consumer reviews

Warranty

New car and Certified Pre-Owned programs by RAM
New car program benefits
Bumper-to-bumper
36 months/36,000 miles
Corrosion
60 months/100,000 miles
Powertrain
60 months/60,000 miles
Roadside assistance
60 months/100,000 miles
Certified Pre-Owned program benefits
Maximum age/mileage
5 years/less than 70,000 miles
Basic warranty terms
3 months/3,000 miles
Powertrain
7 years/100,000 miles
Dealer certification required
125-point inspection
Roadside assistance
Yes
View all cpo program details

Have questions about warranties or CPO programs?

Compare the competitors

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Ford F-350

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Ford F-450

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2021

RAM 2500

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