Experienced and Reliable
December 3, 2018
I had been in the market for a while now, looking to replace my old highlander. My father told me that he bought his company trucks from GIbson Truck World and that they are very reliable. I decided to give them a call and was instantly directed to Troy. I told him I wanted a Silverado, CrewCab, Bed Liner, Parking Sensors, 4x4, leather seats, and a good audio system. I was informed that they didnt have any of those silverados with what I wanted but, he had a 2016 GMC Sierra 1500 Crewcab SE LTZ ALL-Terrain that had everything I needed and wanted.(it had all the bells and whistles) I cam in the next day and greeted by troy with a smile and a firm hand shake asking me how the drive was and how I was. After a short discussion he showed me my new truck. I looked all around and inside this vehicle and couldn't find a scratch or a blemish anywhere. I took it out for a test drive and it was perfect, just the right amount of sensitivity I wanted on the brakes and gas. The turning radius on the truck wasn't even bad it was on the same par as my highlander. After he showed me the shop and the inspection quality that all trucks go through, I came to the decision that this would be the first car I buy but, I didn't like the wheels and I wanted it to be leveled. After a couple minutes of discussion we were able to pick new wheels, tires, and a leveling kit for the vehicle. I also asked him about getting a Roll-n-Lok for the truck bed. He recommended me to go to cap world and volunteered to drive the vehicle over and have them put the bed cover on and drive it back. It came to my attention that when he was walking back after he dropped it off, it starting to rain and he had to take refuge in the KFC. That's 10/10 service right there, don't know many dealers willing to get soaking wet for a customer. I can happily say that when I'm in the market for another vehicle, I will return to Gibson Truck World and have Troy sell me another truck.