My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊
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Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.
2018 RAM 3500 Laramie Review
First time Ram owner, loving this truck!
by Mario & Julia Calixto from Waxahachie, TX
April 28, 2019
5
Drives like a dream! We pull our 32ft Fifth Wheel and needed a dually, this truck is awesome! Great towing and looks like a million bucks!
Amazing place.very friendly.and knew their stuff.
Will be back in the summer to purchase..
Showroom is breath taking.cherri.chris.keith.
Sean..i spoke with.very knowlegable
Felt like i knew them for a long time..
I see you guys in the summer
2018 RAM 3500 Longhorn Review
Great truck for the money
by Rayburn98 from Red wing, mn
April 28, 2019
5
Truck pulls good for a gas motor (6.4) and the auto leveling suspension is a great option.
Truck is getting 14mpg on the highway. ..not bad for a 1 ton truck
I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!
2018 RAM 3500 Tradesman Review
Excellent truck for towing my fifth wheel trailer
by Scott from Marion, IA
April 23, 2019
5
This truck meets all of my needs and exceeds my expectations while towing my fifth wheel RV. I have owned a one vehicle made by all of the big 3 automakers and this is by far the best.
Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.
We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.
2018 RAM 3500 Tradesman Review
Simply the best truck for Tall men
by RS from Traverse City Mi
April 12, 2019
5
I sold my 2019 F350 after two weeks of the horrible seats hurting my back . If your a tall person Ram is the right truck . The visibility & ride are superior to the competitors,along with much more power and better handling .
So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R???s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian
The customer service from the moment you arrive until you are back in your car leaving exceeds your expectations as a result of everyone representing Antwerpen that I encountered was engaging and expressed their thanks for my coming in. I was also equally impressed that although the service department is under construction, the dealership is successful with providing a temporary solution that again exceeds the customer experience by utilizing the showroom lounge that is very comfortable and welcoming. Ultra - level 5 star experience. Thank you Antwerpen! I'm in my 3rd car from your dealership.
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