Happy Jeep SRT Owner
December 3, 2018
I have been in the service industry for 25 years and employed by a top tier Hotel/Casino property on the strip. I was genuinely impressed by the level of professionalism demonstrated by Amel. After several frustrating attempts to do a Uconnect update on my own, I finally took my vehicle to Towbin Dodge Service where I met Amel. Within minutes he took my vehicle, told me exactly how long it would take and notified me when it was done. Towbin offers a complimentary car wash after sevicing your vehicle but I declined this service since I detail my own vehicle, they respectfully did as I wished. My vehicle pulled up as soon as I got there to pick it up, Amel went over what had been done and I was on my way. I was surprised with a follow up call to make all was well. I rarely write a review for anything but as I said, I was genuinely impressed. Great job Amel, truly an asset to the Towbin Team!