Used 2020 Subaru Ascent for Sale in Allentown, PA

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Although I did not purchase a vehicle from this dealership, they were very accommodating in trying to work with me.

I have to say that this dealerships service center has treated me great and made me love my subaru again. I'll start my story by saying that I have had ongoing issues with my 13' crosstrek since 10000 miles. my subaru was purchased in Virginia so that is not being blamed on ertle at all. when I did service my car in VA the service was horrible. 1 year later I moved to NY. This was the dealership that I notified the problem of an extended crank and clunk upon starting, this was also when the problem began. I took my car in to feders subaru in Middletown NY....for a simple oil change.....there was a horrible odor after driving my car.....turns out they had poured oil all over my engine and it was burning. has to take it back and get it cleaned...went back again for low coolant....they claimed it wasn't low....lol. they had filled it and told me I was wrong. I never went back.. changed my dealership to colonialSubaru in Kingston ny....their service department had me drive over an hour each way countless times to try and fix the crank and clunk...over 5 times...and it was never ever fixed even after they brought in a " special" service guy......not to mention the terrible attitudes of their service department . I honestly had given up on this issue ever being fixed...and was planning to sell my car and never get another subaru again. i have owned 2 subarus prior to this one...and was also raised in a family driving subarus....and loved them. yet this experience had me so angry and I couldn't believe 2 dealerships couldn't fix the problem which would at times leave me stranded with my car not starting. I ended up moving to PA and found ertle subaru and thank God I did. they fixed the extended crank issue in 1 visit. . yes a single visit. I take my car to them for everything I need and they are so professional and knowledgeable. Bill and James at the desk listen to everything you are saying and convey that to the service men in back. I can say this dealerships service center is amazing and has changed my opinion of newer subarus. They have my car in tip top shape...and I love it again....no longer want to sell it. also, when I am ready for a newer model....i will be purchasing from Ertle.

I called and made an appt to go see Steve and I found another time in the meantime and he was very understanding although I could hear a little tinge of an attitiude in his voice. He did have the best price for the car I was looking at but I didn't live around the corner so I had a reason not to go up

So I was in immediate need of a car after my old but beloved car broke down, needing a plethora of repairs, and was browsing different sites for months. When I sent my request for information about my new Vibe via the website, Jim got back to me in literally less than 5 minutes! I was totally blown away!! Really the quick response is why I bought my car here vs another dealership that took ages to return my call...and it ended up being after I bought my new Vibe at Fred Beans. All were great and friendly at the dealership, and they worked to ensure I was financed and ready to take the car home, even though I didn't make it up there until the evening. Jim was nice enough to stay late to make sure everything was swell and to my satisfaction. When I missed my bus home just after filling out my paperwork (to give time for a good detail before I took my new Vibe home), Jim was also kind enough to take me to the transportation center so I didn't have to wait a long time in the rain and the dark for the next one. There was no pressure, including to take the upgrades, but everything was explained to me clearly. All my questions and concerns were answered in a friendly manner too. I'm thrilled with the rewards program too. All in all, I'm pleased with the experience and purchase of my 2nd car (my second Vibe), and Fred Beans will definitely be on my list of dealers to check out when it's time for car number 3, whenever that may be!

I was greeted in turn ( let's just say that the place was busy), given a reasonable time frame, and it was met. Your representative explained what the technicians did and answered my questions. I have to say that our experience with Faulkner has been the best - purchasing and now service. Thanks!

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

I have to say that this dealerships service center has treated me great and made me love my subaru again. I'll start my story by saying that I have had ongoing issues with my 13' crosstrek since 10000 miles. my subaru was purchased in Virginia so that is not being blamed on ertle at all. when I did service my car in VA the service was horrible. 1 year later I moved to NY. This was the dealership that I notified the problem of an extended crank and clunk upon starting, this was also when the problem began. I took my car in to feders subaru in Middletown NY....for a simple oil change.....there was a horrible odor after driving my car.....turns out they had poured oil all over my engine and it was burning. has to take it back and get it cleaned...went back again for low coolant....they claimed it wasn't low....lol. they had filled it and told me I was wrong. I never went back.. changed my dealership to colonialSubaru in Kingston ny....their service department had me drive over an hour each way countless times to try and fix the crank and clunk...over 5 times...and it was never ever fixed even after they brought in a " special" service guy......not to mention the terrible attitudes of their service department . I honestly had given up on this issue ever being fixed...and was planning to sell my car and never get another subaru again. i have owned 2 subarus prior to this one...and was also raised in a family driving subarus....and loved them. yet this experience had me so angry and I couldn't believe 2 dealerships couldn't fix the problem which would at times leave me stranded with my car not starting. I ended up moving to PA and found ertle subaru and thank God I did. they fixed the extended crank issue in 1 visit. . yes a single visit. I take my car to them for everything I need and they are so professional and knowledgeable. Bill and James at the desk listen to everything you are saying and convey that to the service men in back. I can say this dealerships service center is amazing and has changed my opinion of newer subarus. They have my car in tip top shape...and I love it again....no longer want to sell it. also, when I am ready for a newer model....i will be purchasing from Ertle.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

I was referred here by a friend because she was so amazed by the warm welcoming atmosphere she had to get other people to experience what she did. I went there and neither she or them dissapointed me. Everything she said was true. From the warm welcoming, to the great service. They care about you finding the perfect car for your life and they listen to exactly what you need. There's none of that sales presure that customers get when you go in there. I would definitely recommend going to this dealership to anyone looking for a simple and easy process in buying a car. They'll work with you and make sure you leave happier then when you came in I guarantee.

He is the best and nicest guy for any of your car needs. He takes the time to answer even the dumbest questions - and believe me ......I've had lots !! I would recommend anybody to him in the future, and will keep doing business with him as long as he will have me do so. 👍👍

Not only did i purchase my vehicle at Ertle but the experience was delightful Kathy in service was more than i expected especially since i live in NY and had many other options, rate them 5 stars, Barry

Honest pricing, quick service, plenty of amenities while you wait; They have everything! I did not buy my Subaru here, but being that it is so close to my house, it's my go-to spot when i need any maintenance done.

I have bought 6 Subaru’s from them. Great place to buy a car.

Nicole Vieira originally called me about Subaru's Upgrade Program as my 2015 Forester could be upgraded to a 2017 model. She was quite friendly and helpful over the phone and spent all the time I needed to ask questions and clarify the whole process. She then handed me over to Nick Spiezio as I had spoken to him before about the program and finally decided to get serious about it. I also spoke with AJ Marvelli at that earlier time. AJ spoke to me about the lease program so I could consider that path also. Both AJ and Nick were very friendly and patient, making the whole process informative and pleasant. When I revisited Nick on 6/22/2017, he very patiently went over what we had talked about earlier and went into much more detail. He spent literally hours with me! Since AJ was not available at the time, he went over the leasing option with me too. I decided that I wanted to go the leasing route. He also brought in Kyle Booser to give me more I put on the leasing path as Nick said that leasing was not his area of expertise. Kyle was equally friendly and helpful. In the end, I decided to go the leasing route, so Nick looked at my 2015 Forester and worked out the numbers for leasing. Then he handed me back to Kyle Booser handled all the financial and legal paperwork (a LOT of documents!). He explained each document to me before I signed it, allowed me to read whatever I wanted before I signed it, and was very helpful throughout the whole process. He stayed until after 10 pm to get everything finished so that I could drive out with the new vehicle! Moxk stayed also to help finish everything up. Plus Nick also moved most if the "junk" in my old car into my new car--no mean feat! Both Nick and Kyle went over and above the call of duty which I appreciated very much! Great people to work with!! I haven't found one person at this dealership who isn't friendly and very helpful. Great dealership!!'

At the end of June my daughter and I were travelling from Philadelphia back home to Buffalo in her 2015 Suburu Legacy. We hit a large piece of wood on the Turnpike about an hour west of Allentown, PA going 75 MPH. The Suburu, very fortunately, handled the impact extremely well, but we knew there had to be some damage. This was INCREDIBLY FRIGHTENING. We thought we only had a flat tire. Called AAA who put on spare But told us we needed to get a tire to travel back to Buffalo. Went to tire dealer who told us rim too damaged to replace tire. Called all area Suburu Dealerships. Ciocca was the only t have the rim we needed. When we arrived at Ciocca, we were greeted by Assistant Service Manager Maura Janicki. She immediately could see that we were both very upset by these events. She was amazing. It was like she was welcoming us as family into her home. She gave us water. She arranged for us to take a loaner to get something to eat nearby while they worked on the car. While we were eating, she called telling us the damage was much more severe under the car and parts not availalbe until next day. We returned to dealership and told her we had to return to Buffalo for work and would be renting a car and returning on Saturday to pick up car. Maura wouldn't hear of it - she arranged for us to take home a brand new loaner to insure a comfortable ride. This woman deserves the customer service award of the year! When we returned to pick up the car on Saturday, we were told that after the repairs were done, the test drive proved that the wheel bearing needed to be replaced as well! All said and done, we looked over the bill and were astonished how fair and reasonable the pricing was. I wish we lived closer to Ciocca Suburu. They would HANDS DOWN have every bit of auto business from us in the future. I must also give praise to Chris Hatsis who also assisted me with this ordeal and Jess Miller. Both were just as caring and kind. THANK YOU MAURA, for your care and kindness. THANK YOU CIOCCA for your above and beyond service.

I have leased my second vehicle from A&T Subaru yesterday and I have to say the process was easy, quick and thorough. Just what you want when you are looking for a new car/SUV. My process started over the weekend, when I went onto their website to look at the 2017 CrossTrek online. I sent the Sales representative (Vince Gajardo) an email to set up an appointment for yesterday, and I also saved the vehicles that caught my eye. Vince wasn't available yesterday, but made my first encounter with A&T a few years ago, a great one, and the reason I came back to this dealership. All service that I have received on my previous vehicle was top notch and the team is the best group of people with which I have had to interact for routine maintenance. I received an email from Sheila almost immediately, and we discussed my needs. She also follow up and took care of my questions quickly, and effectively. She got everything moved through the process very quickly and I was able to drive off the lot with my new vehicle in what is probably the shortest amount of time I have ever experienced. She made me feel like I was the most important person of her day, and she really made the process an easy one. I felt as if I was being heard and that she had my vehicle needs and wants as a priority. When I decided to move forward, she was so organized and efficient... wow... I haven't seen the car leasing process go so well and so quickly.. I next dealt with Danielle Jaworski, who had all the financial paperwork ready to go. She explained everything thoroughly, and moved me through the process. I have to say, she was also very efficient and made the process "enjoyable." Finally, I worked with Loyda Rosario, who "delivered" the vehicle and helped me get everything set up. She went over all the features, and had me up and running in a very short time. Overall, I got a great impression when I leased my previous vehicle a few years ago. This recent experience takes my comfort with this dealership to the next level. As long as I in the market for a Subaru, and they are selling Subaru's, this will be where I go! I highly recommend that you check this dealership out when shopping for your next vehicle. Subaru's are great cars/SUVs, and the people at this location, are the best of the best! As you can tell, I had a fantastic shopping and leasing experience.

I drove home and it was amazing. The vehicle rode so smooth and it was a nice ride back home. I am so glad that I went to speak with Pamela, she helped me so much. She was patient and very nice to us.

So I found a vehicle online at around 4:15 pm on a Saturday. I called and spoke with Lito, and while I was expecting to be blown off until Monday (because the dealer closed at 5:00 pm) he invited me in to see the truck. When I arrived it was out front, and he let me take my time to explore the vehicle without hawking over my shoulder. Even though I knew they were about to close, I never felt rushed, or pressured in any way. He offered to let me drive it, and I agreed. When I returned, we had a quick conversation/ negotiation. No games, no drawn out process. I offerd a reasonable offer, they wiggled a bit on my trade and we were done. Start to finish it took maybe 15 minutes, and I got a great deal. Everything was done as promised, the vehicle was serviced and detailed, and was ready as promised. It was a perfect experience, and I will be back for my next vehicle. Thanks again Lito!

This car is amazing and so much fun to drive. Too many features to name here. Can’t even pick a favorite. For a three row seater it handles like a sedan but has room room galore. The third row is so comfortable and has its own vents. Cup holders everywhere. This is a must drive. You will be blown away. Subaru has thought of everything

I took a flight to buy a vehicle. Zaahid on his day off, picked me up at the Newark Liberty airport and took me to the dealership, Fred Beans, at least 1 1/2 hours away. My fear was that something would come up and interfere with the sale requiring me to catch a ride back to the airport and needing to purchase another flight back. The Information Zaahid provided was honest with no surprises. Best experience had at a dealership. The vehicle was detailed, the gas tank was full, and the drive home was without incident.