We drove over to Redding from the coast just to look for one (maybe 2) trucks. We knew we wanted Toyota because well the name should explain it all. 😊 Anyway, we went to Lithia Toyota of Redding to look at a few trucks, but decided to drive around and check out other options. Ultimately, we ended up back at Lithia Toyota... Not only did we leave with one Toyota, but we left with two Toyota Tundra???s!! The sales staff that we worked with were so great and made the whole experience so positive and easy! Even when a problem did arise, I was able to call Casey and get it resolved quickly! The customer service at this dealership is amazing! They truly go above and beyond to make the customer happy!
I made an inquiry online and got a call back from Shannon but was busy and kept getting call backs from other salesmen. The last caller was Braden so I settled with him as my representative. Braden convinced me to purchase used 2013 Honda Fit with an excellent exterior/interior. Before purchase I was going to take it for a $200 pre-inspection at the Honda dealership down the road but the salesman Braden assured that nothing is wrong with it mechanically. I gave him the benefit of the doubt, he seems like a honest dude but that???s their job I suppose. Anyway, they offer 3,000 miles or 60 day warranty that covers 100% of any repairs. It was hard to one up this dealership, I didn???t get the price point I wanted but I got the KBB fair market value price. Braden also threw in a coffee mug and a hat to make me feel like I left something more LOL. After agreeing to price point, I met with their finance manager, nice man and easy to talk too. Didn???t give off the ???better than you??? vibe. I think his name is Timothy? Not sure but bald head. I felt like most of the staff at this dealership were friendly. I would buy again from them.
I called in and said my car wouldn’t start and described what happened. Danny said probably the battery. He got my car in when convenient for me and a few hours later, it was fixed. Battery. And I got the oil changed too.
CarMax Albuquerque - Note: Curbside Pickup & Home Delivery Only Review
GREAT EXPERIENCE
by JMK from Albuquerque, NM
December 3, 2018
2.9 (9 reviews)
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
The pre owned salesman, Rick, was very professional and knowledgeable. He cut through the hassle and quickly gave me a bottom dollar figure that was reasonable and fair. The car was not right for me, but it was no hassle to walk away and he remained professional and courteous. I would definitely buy from them if they had the right car and I would recommend them to others
I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.
I have to say that my experience with Mounir (???Mo???) was absolutely amazing. He was so thorough, kind and extremely accomodating to my wants and needs in purchasing my new car. He also presented several great deals with me and worked really well with me on my trade in of my old 2014 Subaru. I absolutely love my brand new 2019 Subaru Crosstrek!! 😀
I took my mother's car in for maintenance and have never been treated so professional and courteous as I was by Shane.
He explained everything and was helpful through the entire transaction.
I'd highly recommend going here and asking for him to help you.
Giovanni really knew the car, it’s capabilities and attributes. A real pleasure to shop with a bright and engaging salesperson. He made car shopping fun.
Dropped in without an appointment at almost closing time and spoke to our service advisor Danielle. We had a trip scheduled the next day in our motorhome and when I was getting it ready for the trip noticed a problem that needed repair. Danielle was very professional and was able to get the motorhome serviced and ready for pickup before noon the next morning. A big thanks to Riverside Ford and Danielle for we were able to make our trip and everything worked great!
I love to get my infinity JX35 serviced here! They are all so nice and it's a beautiful facility. They have a big TV, snacks and drinks and free wifi. My car always comes back vacuumed and washed.
Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5714 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
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