Was looking for a new car for my son and he liked the Subaru BRZ. I made an appointment to come in for a test drive, and left that same day with a new car. There was no pressure to buy like at some dealerships and the salesman was very nice . All in all we had a good experience and would recommend this dealership
Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I inquired about a newly posted Honda Pilot on a Friday and got an immediate response asking when I was available to test drive which was awesome. I responded immediately that I was in Tahoe for the weekend and could test drive on Sunday afternoon.
The next response was from someone else who said the car had been sold the night before. So a bit of a mixed signal, but no hard feelings, I guess it’s the nature of the biz.
My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
This is the first vehicle that I have ever purchased from Carlsen Subaru. Bret McElroy is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with.I can honestly say that he made my experience painless and helped me out so much when I was looking for my 2019 Subaru Outback. Super great guy and I would highly recommend him to all my friends and family. Everyone I came in contact with at Carlsen Subaru was very friendly and outgoing. All around great experience. Thank you!! I love my new Subaru Outback.
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