Used 2016 Subaru Crosstrek for Sale in Webster, MA

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

Very good people to deal with. I would have purchased from them except I ended up buying a brand new one.

This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great

I went into the dealership and was greeted immediately by a salesman Greig. He showed honesty, true interest in what I needed and zeroed in on the exact car I was looking for. It's the first dealership and I went into compared to the 5 others that I went into had highly qualified salesman who listen to what I wanted and not what they wanted to sell me. You can tell that Greig the salesman was a true professional which is rare in a dealership. He was on top of everything every step of the way. I never felt taken advantage of he did exactly what he said he was going to do and did it with speed and precision. I bought a 2016 Subaru and I Love it. Once the sale was over I thought I would be handed the keys and I would be on my way as most dealers wood do. That was not the case Greig took an appropriate amount of time to show me how everything works in my new Subaru. He further set up an appointment to come back this coming week for a refresher course and called me today to remind me about the appointment this week. Overall I am throughly impressed and I have told several of my friends and Colleges to go to Anchor Subaru and ask for Greig. Great Job Anchor, you have a Rockstar Salesman don't lose him!!!!!!!!!!! KL

I enjoy this car - it has plenty of power for daily driving and handles very well. I don't like the touch screen audio, but you get used to it. I also use a seat cushion for long drives, but the seats are ok. The gas mileage is great.

I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine!

I’m not a car expert but I love my crossstrek and I plan to drive it until it gives out or I do, whichever comes first.

Good price if you are a negotiator; great winter driving; nice space, roomy; stylish; good safety record; if you drive the original tangerine you'll get lots of questions & compliments

I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine!

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

This is my second time working with Matt Orn, and I am glad I contacted him again. I purchased a new Corsstrek last year, and I loved it! However, I felt I needed more space as I had in my previous Forester. So we went for a test drive in the 2019 Forester, and here I am writing a review. Matt makes the purchasing of a new car very easy. He answers all questions, and has an abundance of patience! I knew what I wanted (again), and he was able to help me quickly. He is very prompt in replying to emails and calls, and he does not pressure. It was an all around great experience. This is my 3rd Subaru, and the peace of mind and comfort of driving is worth getting it right! Thank you Matt.

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

My wife purchased a 2018 Chevy Traverse a little over a month ago - Jason was really friendly and outgoing, and super easy to deal with. Definitely didn't feel the usual pressure you get from a car dealer. I would recommend Jason to anyone looking to purchase. I gave a 4/5 on the price because they're website lists a different price than is actually charged - the website price should only include incentives that everyone would qualify for. Overall, great experience!

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

I went into the dealership and was greeted immediately by a salesman Greig. He showed honesty, true interest in what I needed and zeroed in on the exact car I was looking for. It's the first dealership and I went into compared to the 5 others that I went into had highly qualified salesman who listen to what I wanted and not what they wanted to sell me. You can tell that Greig the salesman was a true professional which is rare in a dealership. He was on top of everything every step of the way. I never felt taken advantage of he did exactly what he said he was going to do and did it with speed and precision. I bought a 2016 Subaru and I Love it. Once the sale was over I thought I would be handed the keys and I would be on my way as most dealers wood do. That was not the case Greig took an appropriate amount of time to show me how everything works in my new Subaru. He further set up an appointment to come back this coming week for a refresher course and called me today to remind me about the appointment this week. Overall I am throughly impressed and I have told several of my friends and Colleges to go to Anchor Subaru and ask for Greig. Great Job Anchor, you have a Rockstar Salesman don't lose him!!!!!!!!!!! KL

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

I had been looking forward to seeing the New 2019 Forester. So while my 2009 Forester was in for an oil change I took the opportunity to see the new model. While I was in the show room I spoke to Melissa Spencer who answered my questions and offered a test drive. I was so impressed with the new model in the show room, on the test drive and with the low pressure conversation, that I thought about it over a few days and looked at the literature from the dealer and on the Subaru website. Later I downloaded fromt the Subaru website a report of the car with the options I was interested in and emailed the information back to Melissa and asked her to start the processes of locating one. Ordering the car was straight forward and the expected delivery time I was told was pretty accurate. As soon as the the car arrived Melissa called and I made an appointment to see the car and finalize the purchase. (I also brought home the operator manual from the car to start getting familiar with all the new technology). The next day when I arrived at the dealer the car was ready for pickup but the insurance company had not yet faxed back the required documents and I thought I might have to return the following day. We contacted the insurance company again. While we were waiting Melissa spent two hours making sure the new car was prepped, explained all the new vehicle options including Starlink and Eyesight. Fortunately, the paper work finally arrived and the dealer was quickly able to process the Insurance, Registry, plates and vehicle inspection and also register the car on the Subaru websites so I could go home with the car that day. Over all it was a good experience.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

I love this dealership. I stopped on a whim when searching for a Tahoe. Steve informed me that they didn't have one in stock, but would be happy to look for one. In the meantime he showed me some explorers that he did have. I fell for the white limited. I love the car. After a no hassle sale, i took it home. A couple weeks later it developed an emission problem. They promptly took it in and gave me a loaner til mine was fixed. I have a hectic schedule and they always do what ever they can to work around it and get me going as fast as possible. Everyone is so helpful and friendly. My only gripe is that the lot is very tight and it can be difficult to find a parking spot. I recommend this dealership to anyone!!!

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

"Outstanding Salesman makes a Dealership" I went to Anchor Subaru and had one of the best car buying experience I have ever had. I was greeted and worked with Greig I. I have bought numerous cars and I have never had such an amazing experience and it was because of Greig. His true honesty and willing to listen is why Anchor got the sale. I bought a new Subaru and after signing all the paperwork, Greig spent a fair amount of time making sure that I new how to use all the features of my new car. To top it all off Greig offered and I accepted a second follow up delivery this coming week and I wouldn't miss it for the world. If you are looking for a Subaru and Anchor is on your list stop there first and ask for Greig I. He will listen to you and make what most people dred an awesome car buying experience. GREAT JOB GREIG!!!!!

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

They went over and beyond to find me exactly what I wanted at a reasonable price. Very friendly sales team, and I was impressed with their TEAMWORK. Danielle in particular was great.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

They are fantastic, Ali made the shopping experience enjoyable and never once felt pushed to buy anything

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

I received great customer service from both the Daniel Angelone (Sales & Leasing Consultant) and Scott Barry (Executive Manager). They were able to get me in the vehicle I wanted, at the price I was looking for, in less than an hour. Ray Brien (Finance) was able to get me out of his office in less than 30 mins with the paperwork I needed to be able to pick up my new Crosstrek in less than 4 days from the day I first entered the showroom!

This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.

Walking into the dealership, we gave the name of the sales representative we wanted to speak with (my son had purchased here from Matt). The man who greeted us went to find Matt, and took us to the lounge to wait (very nice lounge in the service department- I will be able to use their open wi-fi to work while getting service there-- but if it's a long service, they give you a loaner vehicle so you're not trapped there!). Matt, our sales agent, asked questions, listened to what I wanted and helped narrow down my choices. He brought up examples of the cars for me to look over. He was open about pricing, never once inquiring if we were trading until we had made the decision to buy and he had already told us the price we would pay for the purchase of the new car.. The finance manager, Ray, was very detailed in his rationales for what would be worth our extra money (and what wouldn't) instead of just selling us all the bells and whistles. He asked what kind of driving I do, and figured out the potential mileage so he could answer our questions with the best personalized answers for an informed decision that was best for us. We've been to other dealerships, where the sales people try to undercut each other, and even talk disparagingly about other dealerships (that sell the same cars!). One of the last dealers we went to wouldn't even give us a "ball park" price for the vehicles we were interested in until we brought in our trade-- I mean excuse me, but what does my car have to do with the price of your car, unless some creative numbers come into play? Long Subaru was honest, no pressure and pleasant to deal with. You really feel like part of a family when you go there. If you're planning on a Subaru, it is well worth your time to investigate Long, and interact with the professional and pleasant sales team they have there.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG