Used 2018 Subaru Crosstrek for Sale in Branford, CT

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

My husband & I, in and approaching retirement age respectively, recently found ourselves in need of replacing our cars. He purchased his first Subaru 7 months ago at a dealership close to home here. I've owned an Outback (2002...my "baby" 😊) for the last 12 years. I quickly located the color combination that I wanted on the Branford Premier Subaru dealership web site. After confirming its availability over the phone with a very friendly & helpful Brian Canell, an appointment was set up for the next day with salesman Luke Pannone. We didn't even bother to test drive, but made the arrangements & went home to await delivery. Meanwhile, Luke kept us posted & patiently answered my emailed questions, etc. I was surprised to learn that he was a newer employee because he is very knowledgeable, efficient & businesslike, as well as friendly & helpful...a real pro. Rob Weljkovic clearly explained all financial aspects of warranty, care & maintenance packages, etc., so we have nothing to worry about even if a bird feather lands on my car. 😉 Every aspect of our purchase was handled smoothly & efficiently by a team that obviously knows their product & their business. It was also comforting to see how busy this dealership is...always a good sign. Today some friends of mine (Subaru lovers & drivers too), came to take my beloved 2002 to a new home, and I drove home my very first NEW car EVER. We highly recommend Luke Pannone & the rest of the Premier team for your Subaru purchasing experience.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

I have just purchased my 5th Subaru through Premier ('18 /CrossTrek). My first was in 2009 - an Outback Wagon. Prices have always been very competitive - by a lot. Service has been perfect, not only in the quality of the work but in the way the staff treats you. That's why I keep coming back. Thanks, Bob and staff!

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

Knowledgeable and friendly staff. Kevon Morin was very helpfull in helping me choose my new car. Paola Vilches explained the car function???s in my native language Spanish and that makes a huge difference in the way I understand the car???s function. She is also very patience 👏🏼

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

My first experience with Premier dates back to 2013 when I purchased my first Subaru a 2013 XV Crosstrek. Since then I routinely brought in my car for service and never had an issue. Upon finding out Subaru had completely redesigned the Crosstrek for 2018 I was intrigued to learn more about what was change and updated. After reading about new amenities which my current Crosstrek lacked and test driving the vehicle it was clear that I was sold. I average 25,000 a year so comfort & convenience are priority both of which the new Crosstrek offers and exceeds. Since I was knowledgeable about the car I was buying it was a seamless interaction between myself and Premier. My parents recently had purchased a new Forester from Premier and recommended I deal with Sean Gadar. I don't think there are enough adjectives to describe how well my experience with Sean was. He was personable, polite, knowledgeable, responsive and extremely easy going and most importantly friendly. There were a few hiccups during the process as I am not the easiest person to please but at the same time understand nothing is perfect. Any and all obstacles were easily overcome by Sean's tenacity. I would also like to personally thank David Taylor & Rodney Pomerleau as they were both key to getting the deal worked out and finalized. It's nice to deal with a team who is close knit and can get things done! Can't wait for the beautiful new dealership to open next fall. I look forward to many years in my 2018 Crosstrek and recommend previous generation owners definitely check it out. Between the much improved ride quality and upgraded technology offered at a great price the second generation Crosstrek is affordable sport utility. It's all grown up!

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

I first bought a new Outback from Premier in 2010, it was a good experience (great car), and have since used their service department to take good care of both the Outback and my old 2000 Nissan XTerra. Service has always been fair, and often more than fair I thought, for various visits. I just picked up a 2016 Certified Used Outback today. I picked it out two days ago with salesman William Polito, who was very helpful and knowledgeable. Great to work with, and helped me narrow down my choices and ironed out a few issues regarding registration and insurance. Rodney Pomerleau is the Business Manager who did all the paperwork and final financing and options decisions. A seasoned veteran, knows his job and was fun to work with. Paola (Andi) Vilches took great care of me before I was cut loose -- she very thoroughly and expertly explained all the electronics and consoles and buttons, and answered my thousand questions. She also helped when I called back with a question later that day. I have dealt with a number of dealers through the years, and I have always felt well taken care and well treated at Premier Subaru.

My first Subaru and I love the car. Wasn’t looking for a lot of frills and for the price I’m satisfied. Looks sporty, especially in black and with my bike racks on top. I drive to Tahoe to bike and ski and it has plenty of power to get me there with no issues. Plenty of room, I fit a 6ft Xmas tree in the back no problem. The only thing that I wish was different is that it’s hard to see the speedometer when driving. It’s tucked to the right side of the dash, I have to look around the steering wheel to see it, wish it was in the middle or as a digital heads up display. Totally satisfied!

My fiancee bought a Subaru Impreza two years ago and had a good experience with Premier, so I decided to check them out myself when I was ready to buy my first car. With recovering credit, I was worried that I would be ripped off at any dealership. That was not at all the case at Premier. First, Jason Jarkes was patient, answering all of my questions (and I had many) about the process and the cars I was interested in. I was treated with kindness, respect, and care, and left with exactly the car I wanted. Secondly, Rob handled everything on the financial side-- finding the bank, processing out of state registration, and even assisting with insurance when I was getting crazy quotes of over $800. I ended up with lower monthly payments than I had budgeted for and a beautifully maintained jasmine green 2014 Subaru Impreza. I truly couldn't be happier.

Love my 2018 Crosstrek. Sporty AWD vehicle that is perfect for me. Highly recommend for a reliable and safe vehicle that is fun to drive.

I wrote a review a few days after purchasing my new vehicle. Somehow it didn't get submitted. I will try again from memory. A good friend of mine recommended Quality Subaru for the purchase of a new car. I was actually not in the market to buy one, but my friend always steered me in the right direction. I traded in a 2011 Subaru Forrester, for a 2018 Subaru Forrester. I am 72 years old and bought my share of vehicles over the years. NEVER! Has it been so easy, (no pressure no judgment). Nicholas Hammond met me at the front door, with his with and good nature. Mike Ward was very friendly and easy going too. One of the things that impressed me the most,is when I saw Nick washing my old license plate front and back with soap and water. The plates had special meaning to me, they belonged to my late wife. I would definitely recommend this dealership to anyone.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test driving cars, specifically SUV's - X2, Q5, Acura MDX, Discovery Sport, MKC, Lexus. During those months we received 3 letters from Nazario inviting us to stop by and chat about what Napoli Nissan has to offer. Our Rogue lease was up in January and we had never considered a Pathfinder. The obvious reason for Naz's long term success at Napoli is because he is a nice person, knowledgeable about the Nissan products and he is an excellent listener. He introduced us to the pathfinder which was not on our list and as it turned out, it was the perfect car for us. Naz not only matched our car requirements, but he beat the monthly lease price we were set to spend. Our daughter bought a Versa and we bought a Rogue 3 years ago. We will be back after this lease and will see our 'friend' Naz. Even if you don't think you are interested in a Nissan, you should make a trip to Napoli to see Naz and experience first class professionalism in the car sales business. A note on Finance: This is the first time we met with Ken to do the finance paperwork. Ken was incredibly personable and explained every option that was available to us. He also gave us pricelesss information regarding the credit rating companies and how they work and what to look out for in the future. Ken loves country music as much as we do - we had a some great conversation about the industry and artists. Buying a car from Napoli was a fun experience - we will be back. John & Kathy

I have purchased Imprezas and Outbacks, driven Foresters and Legacys. But the Crosstreks are by far the best! I have driven in snowstorms, rain storms and ice storms - and the obnly thing I have had to worry about are the other drivers on the road who are NOT driving Subarus.

Service Advisor was very helpful. Advisors are very courteous. Mechanics are sloppy on the inspection items. Service is very slow. Oil change . Too long of a wait.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

From the moment I purchased the Crosstrek, I have found a new admiration for the Subaru brand. Although it doesn’t have the crazy 0-60 speed like some cars do, it does provide a comfortable ride that can take you places those other cars cannot, and definitely has better fuel efficieny. I just reached 6000 miles in my Crosstrek and average around 28-29MPG in the city. I was also wowed by the award winning safety features that came with it as well. All in all, great car!!!

After being a Subaru Forester owner for 15 years and ten years with my last model, it was time for me to purchase a new vehicle. Mike Maniscalchi introduced himself and we found him to be both personable, and knowledgeable in all aspects of the vehicles. He took the time to listen to a 60+ senior to try to place me in my perfect vehicle. Though I loved the Forester, I thought that our live style had changed and we could pursue other Subaru vehicles. Believe me when I say that I think I drove every vehicle type Subaru stocked. Liked the size and feel of the Subaru Crosstrek but could not get beyond the orange stitching they use in the interior. It drove like the Forester and had a sleek look and still offered the hatch. Unfortunately, the 2018 Forester had gone through some exterior and interior modifications, and it was not for me. We were at the dealership for the better part of the afternoon and evening. All the time we were there, Mike was as attentive as he was the first moment we arrived trying to work with me to find the "perfect" vehicle for me. By now I was so confused ( 6 pm)I wanted to call it a day! Mike never pressured us and if we needed to take a break and return the next day Mike would have been fine with that and would have greeted us the next day with a smile! My husband has a 2015 fully-equipped Subaru Legacy and in the back of my mind as far as features were concerned, I guess I wanted what he had in a different model. Though I still preferred the 8.7 road clearance offered by the Forester. Intuitively, Mike understood this and asked me if I wanted to drive the Outback. Much to my surprise, i liked how it drove, interior and road clearance worked also. Being seniors, we did have a budget and finally came to an agreement that fit our budget and I purchased the 2018 Outback Subaru. Additionally, he also spent all the time I needed when reviewing the features of my vehicle when I picked it up. Beyond satisfied with the entire Subaru experience. Ask for Mike when it is your turn to purchase a Subaru. He is patient, knowledgeable, makes you feel comfortable, interested in what you want, and if it takes hours to find you the perfect vehicle...he will! As you know the financing paperwork can be challenging and "painful". Kevin was great to work with and made the experience as painless as possible...he was friendly and personable. Both Mike and Kevin were awesome.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

This is a daily driver/commuter for me. I am pleased with the fuel economy and the driving quality of this car. It is responsive and comfortable. The bad road capability is the principle reason I traded my Mazda3 for this car and I am quite pleased so far. I will say that the head unit (audio, bluetooth, etc) is less than stellar. I travel out of cell coverage a lot and rely on my iPod for tunes and podcasts. This unit is not compatible with my 4th Gen iPod. My 2017 Toyota Tacoma has no issues and my 2015 Mazda3 had no issues. It makes zero sense to me that this simple compatibility could not be included. Fortunately there is an aftermarket.

I haven???t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone at Terryville Chevrolet . Thank-You All , And Merry Christmas 🎄🎁.

My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!

Premier Subaru of Watertown is simply amazing. Words cannot explain how grateful I am for all the help they gave me! I was stuck in a terrible situation with my Jeep after only a year of purchasing it. I went to Premier Subaru in dire need of a new AWD car. I was desperate. Vincent Davis (salesman) is amazing. He was so dedicated and patient, he found me the 2019 Impreza I wanted. His positive attitude made my situation so much better. Joe H handled the finances for me. Joe treated me like FAMILY. Joe was upfront and honest, he did not try and put me in another situation that would affect me down the road. I did not feel judged or discouraged by my past financial decisions. Joe helped me tremendously, not only did he get me in an amazing new car but he helped guide me in the right direction for the future. I truly felt like Vincent & Joe did everything in their power to make me happy. I could not thank them enough leaving the lot in my brand new car. In less then 24 hours, Vincent, Carmine & Joe helped me get into a 2019 Subaru Impreza 3.5 year lease. They made what i thought was the impossible, possible. The entire process was flawless. They helped me find the car i wanted in the smartest financial way possible. I look forward to spending the next three years as a Subaru owner with Premier Subaru Watertown.

I desired this car for maybe 6 years now (since it was released) and of all the criticisms it has received, the only one that makes a real impact is its speed. This is not a fast car. You cannot "thread the needle" or zip into a pocked when merging onto the highway, so you always need to account for the lack of acceleration and maybe wait a little longer when entering higher-speed roads. Other than that, I love this car. Everything about it. I live in NY and need something that can put up with snow, poor road conditions, and the occasional unfinished (dirt) road. This car does all of that and more. I feel confident driving it, and I can put my trust in its safety features. The one addition I have made to the car is a front and rear dash cam hardwired into the car, because you never know.

I have been looking for an affordable Remote Engine Starter for my Subaru Legacy 2016. All other Subaru branches sell the remote for a whopping $369.95. Fortunately, I saw this Quality Subaru branch at Wallingford, CT online, which sells the remote for only $277.46! What a steal. I decided to use my "Goodwill Parts and Service" voucher for $250. I encountered some minor problems applying the coupon code online, so I sent an email to the branch asking for assistance. I immediately received a response from Mr. Warren Smith, the branch parts manager. He applied the code and basically ordered the remote for me and had it shipped to my house. He went above and beyond his duty to help me out, and for that I am truly grateful. I have been to several Subaru branches, which, sad to say, lacked customer service and professionalism. This branch in Wallingford, CT is cut above the rest. They really give importance to customer service and satisfaction. If only I live closer to CT, I would make this my regular go-to branch for my Subaru.

Comfortable, good size, all wheel drive, decent mileage, nice look. Radio is hard to operate - it won’t turn off. Enough space for a few people to be comfortable.

I have to say that my experience with Mounir (???Mo???) was absolutely amazing. He was so thorough, kind and extremely accomodating to my wants and needs in purchasing my new car. He also presented several great deals with me and worked really well with me on my trade in of my old 2014 Subaru. I absolutely love my brand new 2019 Subaru Crosstrek!! 😀

Couple of more horsepower could be useful. It is adequate, but not dynamic. Found the design and interior to be very nice and comfortable. Like the car.

I can not say enough great words about my experience at Quality Subaru in Wallingford because of my sales person Steve Canada (yes, like the country). Steve was very patient, relatable, and had a calming and confident disposition that truly helped ease the stress of buying a new car. Even though he just started at his position at the dealership and I was his first sale, I would have never guessed until he told me so. Being a 22 year old female with hardly any knowledge about cars, it is common to feel like you are being exploited and scammed at car dealerships. But Steve tailored the experience to my pace, remaining patient with me and providing me with lots of different options until I was ready to make a choice. He was easy to connect with and made me feel like I was hanging out with an old friend. I also enjoyed the friendliness of the other members of staff, such as Brenden, Chad and Ed, they were all very helpful. Thank you so much for everything, I would highly recommend going to Quality Subaru if you???re in the market for a new vehicle!

The Crosstrek is a fun and reliable vehicle. The car doesn't have a ton of space but is great for a 2-3 person family. Great for off-roading and travelling long distances as well as camping/hiking.

What can we say? We loved our Subie-Do. She gave us 11 years and 164,235 miles of adventures. When it came time to put her out to pasture we knew the only car for us would be another Forester. My how they've changed since 2007! But our perceptive liaison to the 21st Century Car, Grace Baldwin, enabled us to test drive and pick just the right model to suit our needs. No more no less, just the perfect match suited to how we make use of our car, what for and where to. As we are also UpState New York transplants, we, (I!!) especially appreciated the way Grace listened and attentively suggested particular roads to confidently test drive before venturing out on busier interstate lanes. I suppose that kind of intuitive interaction best sums up my experience purchasing a car for the first time this century! We are grateful to have had an informative and gracious guide in Grace Baldwin.

Really fun car to drive, very responsive. One of the few cars that still come with a stick. Happy to report that Subaru still makes a great product. I have only owned the car a few months, but, so far, so good!