Used Cars for Sale in Branford, CT

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.

I have frequented many Volvo dealerships for my service needs over the past 10 years but Gengras is the only experience I have had where I felt there was a completely honest and open line of communication about each recommendation and the reasoning behind the same. They kept me advised every step of the way and when one part turned out to not solve the problem, they were honest and asked for my permission to remove it at no cost and try something else rather than try to convince me I still needed that part in addition to others as other dealerships have done in the past. The trust they created will certainly keep me returning for my service needs in the future.

The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.

I have recently bought a Audi Q5. I brought my Car in to have a quick check up. What a awesome job. I asked many question and the service department was willing and able to help. Very quick service . Very pleased with Jeff and all his helpful tips. Thanks For making my service call run smoothly

Definitely everything it is supposed to be and handles winter without hesitation. Also owned an MDX and used to think that was the best winter vehicle I had driven but not true anymore.

I was treated like I was special. Everyone there was so kind and helpful . The Manager and Julian who bent over backwards to find the exact car that i wanted and David in financing. In a word, my experience at Mazda in Milford was delightful with absolutely no stress I feel that all who worked for me to have the car I wanted went above and beyond . What a fine crew, they deserve to be acknowledged .

This car lives up to the hype! Fantastic features that entices the car connoisseur to total happiness. I originally wanted this CX5 for my wife but she insisted that I get and I'm extremely happy with it. Great on gas with all the pizzazz that it has!

First review I ever wrote! Great experience with everyone from sales Chris and Sean and Barbara in finance. We would definitely buy from Curran again. Thanks again.

This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.

I have never experienced good quality, professional customer service like I did at Richard Chevrolet. John Chillemi whom I have dealt with in the past when he was with Lee Partyka was by far the best sales associate there hands down. Unfortunately the rest of Lee Partyka has seemed to go down hill on their customer service, but that's for another conversation. I was very happy when I found out that John was at Richard Chevrolet. Not only did John treat me like I was #1, but he treated my father with the same respect as well which means more to me than anything. As for the rest of the staff at Richard Chevrolet they are second to none, and are the example of what shopping for a vehicle should be. John Chillemi is an outstanding sales associate!! I also want to take a minute to recognize Francine Beltempo who was also an outstanding sales associate when I was dealing with her in John's absence. She was very patient, courteous, and professional. She took me a great test drives and proved the vehicles to me that I drove. Everyone from the receptionist to the sales manager were kind, courteous, and professional. Never once did anything negative come out, and they made sure there was no pressure to buy anything that didn't suit you! I heard most everyone say, "If the deal isn't for you then don't do it. It has to be right for YOU." Where as other dealerships want you to test drive, and sign the dotted line. Great Job at Richard Chevrolet. This is where I'll be buying vehicles, and recommending to friends, and family to check them out! Matt LaRock

Economical,fun, a decent value, quality sound system, reliable, easy to service, dependable, meets basic needs and goes well in the snow when properly equipped with snow tires.

Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!

I bought a 2019 GTc, so I need to let go of my first Mercedes Benz. I am the second owner, but have had the car since 2009. This car has an exceptional interior and just a scratch or two on the front and back bumpers. The car has never been wrecked and the wheels have no curb rash whatsoever. And everything on the car works like new. My only complaint with this car was the 2005 electronics and sound system, but that was remedied with a $4,600 custom Kenwood sound system. The car has a large touchscreen as well as the original steering wheel controls. The Kenwood DDX9904S receiver has Bluetooth (audio and phone), hands-free telephone, Satellite Radio, HD Radio, Apple CarPlay (and Android Auto), CD/DVD player, Kenwood back up camera, Focal Speakers, JL Audio 700 watt amplifier, and 8" Kicker Subwoofer. Personally, I typically stream Spotify or Internet Radio, but the local HD Radio sounds great too. The stereo was professionally installed by Car Toys in The Woodlands, TX. The speakers and amplifier are located in the original locations, so the system looks factory. You might find a comparable SL500 when it comes to mileage and condition, but I don't think you will find one with a 2018 sound system like this. In fact, my 2019 GTc doesn't even have Apple CarPlay. This car had a sticker price of over $90,000 when new, and actually better than new with the new sound system. The car was recently serviced (oil change) about a month ago.

There is no better suv out there. I love how smooth they drive and all the bells and whistles they are loaded with. This is an outstanding family car.

My husband and I recently purchased two new Kia Sorrento's from Kia of Old Saybrook. We met with Fran Drake who was without a doubt the best salesman I have ever dealt with. Our entire experience was great here. We had met with a few other dealerships and decided to go with this one because they not only had the best prices, but were the easiest and nicest to deal with. I highly recommend this dealership.

Recently purchased new 2020 Soul, we have a lot of these at work and they get the hell beat out of them and are all going strong so I decided to purchase one for myself, and mine will live a very easy, well cared for life. I bought the Crimson Red EX, very sharp color,. Love the tech, has a boat load of features. I'm pretty techy and it took me a week to figure it all out, once dialed in though it added a whole lot of convenience i didn't realize it had. The gas mileage and maneuverability is great, parking is a breeze. 5 star crash rating, insurance was very reasonable, and how about that warranty?? looking forward to many good years with it.

Purchased a lightly used mini from this dealer. I was very happy with the buying experience and Carol Ardolino did an amazing job making the deal happen over the phone and via email. Thanks again!

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

The Service Team; Service Manager Rich and advisers Bill and Jamie are terrific

Drove a XC90 R-Design and liked this vehicle a lot. Seemed to have a great amount of rear legroom. Then we tried putting an infant car seat in the back. You have to push the front seat up so far that someone can't sit with their legs straight. Tried with a rear-facing toddler seat and the same issue. I cannot believe a car this big has this issue. So if you're looking for SUVs like this and you have a kid in a car seat, you may want to look elsewhere. We couldn't buy it due to this limitation.

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

Great car...I've been waiting 18 months for it to arrive to replace my 2015 A8. Now that it shows up, however, the Germans are only delivering it with black or brown interiors. This would look terrible with the silver exterior I want, so I either have to go on waiting or buy my first non-Audi in 20+ years.

I went in this past weekend just to discuss my options because my lease was coming due . I had an appointment with Frank Fazio. This turned out to be the best experience I ever had at Schaller !! I ended up leasing another car. Frank took his time to make sure I was completely happy with my new lease , he didn't push me into something I didn't want . He was very knowledgeable , went through everything in the car so I could really enjoy this beautiful car!! I do have to mention that everyone working that day was very pleasant and upbeat . Very different than past experiences I have had . I left really happy and excited with my decision!

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

Great value for the money, includes all safety features, very comfortable, good handling, looks good has been very reliable. Drives as good as my BMW 540i

Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!

Tyler was friendly, knowledgeable, and respectful. He was not ???a typical pushy salesperson??? but instead respected my questions and decision making process 😊. Overall great experience buying my new Honda CR-V!

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

This was our second Kia purchased at Crowley. Based on the positive buying experience on our previous Kia Forte, combined with the absolutely top-notch service department, when we decided to trade up to a new Kia Optima, going here was a no brainer. Once again, it was a very positive car buying experience. Mike Martella our salesman listened to what we were looking for, made a well thought out recommendation and got us the Optima that we wanted with the best mix of features that we were asking for. Mike did a great job explaining all the features and settings for our car...even after he knew we decided to buy it. Financing was good as well...there was an initial issue with this, and the finance person fixed it quickly and we got it for the terms that we were looking for (Mike stayed involved throughout the process). At no time were we kept waiting more than a couple of minutes, and as soon as the paperwork was complete they had our Optima clean/detailed, gassed up, and we were ready to go. One of the key reasons that we came back to Crowley Kia was that for the past 4+ years that we owned our Forte, Crowley Kia's service department has been a delight to deal with. Always polite, always fully explaining any work that needed to be done, and all work done right and on time.

Great car lot of style, leg room and power true luxury, look forward to many stylish comfortable driving years. Good gas mileage for a full size vehicle.

Very courteous service department! Took my '15 Jeep GC for oil service, was done in less than 30 minutes complete with a quick checklist to make sure the vehicle had no other issues.

This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.

I went in for an oil change, even with them having power outages the service advisor was very nice and accommodating . Highly recommended!!

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on