Used 2018 Subaru Crosstrek for Sale in Puyallup, WA

New Servicemanager ( female) very nice. Service advisor "Sterling" was great! Great follow up! Always great snacks at the fife dealership!

This is a daily driver/commuter for me. I am pleased with the fuel economy and the driving quality of this car. It is responsive and comfortable. The bad road capability is the principle reason I traded my Mazda3 for this car and I am quite pleased so far. I will say that the head unit (audio, bluetooth, etc) is less than stellar. I travel out of cell coverage a lot and rely on my iPod for tunes and podcasts. This unit is not compatible with my 4th Gen iPod. My 2017 Toyota Tacoma has no issues and my 2015 Mazda3 had no issues. It makes zero sense to me that this simple compatibility could not be included. Fortunately there is an aftermarket.

Dropped in without an appointment at almost closing time and spoke to our service advisor Danielle. We had a trip scheduled the next day in our motorhome and when I was getting it ready for the trip noticed a problem that needed repair. Danielle was very professional and was able to get the motorhome serviced and ready for pickup before noon the next morning. A big thanks to Riverside Ford and Danielle for we were able to make our trip and everything worked great!

My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!

Thank You Pete and Brian. Your commitment to Subaru and your customers far exceeded my expectations. Thanks Again. I love my Forester. I'll be back and will recommend you and Subaru to anyone looking for a new car.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

We purchased a Prius from All American Motors and they were extermely helpful and worked with our budget to find us exactly what we wanted. Richard extremely nice and willing to work with us during the whole process. I recommend them to anyone who is looking for a very nice used car!

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

Although I didn't buy a car they were prompt and honest.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.

Great experience and service. People always say why don’t you go to jiffy lube. My car is an investment and therefore I need to take good care of it. Honda has certified well trained people who know what there doing and they use quality parts. They then take me to work and keep track of my services in their computer. Love it.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

We leased a new Outback in the color we wanted. 1- Pete helped us, He is professional, patient and answered all our question. 2-Price is not very special, but has nothing to do with sales specialist , since he had to go and confirm the price with their finance department 3-very smooth and easy process. I never recommend anything to anyone , so my answer to below question is no. I believe you can do your research before showing up to buy anything On the matter of Subaru Outback, 4 Cylinder one is the one that makes sense , since if you get a 6 cylinder you might as well get a BMW X1 with higher standards It has room for a large size dog in the back and like any other SUV is not aerodynamic or anything special just a huge car

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

knew what I was looking for and the folks at Michaels made it happen. Got the color I wanted, had the leather added and a price I was hoping for. No pressure and very helpful and friendly staff, no doubt I will recommend this dealership to others and plan for my new Subaru to be taken care of here.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My first Subaru and I love the car. Wasn’t looking for a lot of frills and for the price I’m satisfied. Looks sporty, especially in black and with my bike racks on top. I drive to Tahoe to bike and ski and it has plenty of power to get me there with no issues. Plenty of room, I fit a 6ft Xmas tree in the back no problem. The only thing that I wish was different is that it’s hard to see the speedometer when driving. It’s tucked to the right side of the dash, I have to look around the steering wheel to see it, wish it was in the middle or as a digital heads up display. Totally satisfied!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

From the moment I purchased the Crosstrek, I have found a new admiration for the Subaru brand. Although it doesn’t have the crazy 0-60 speed like some cars do, it does provide a comfortable ride that can take you places those other cars cannot, and definitely has better fuel efficieny. I just reached 6000 miles in my Crosstrek and average around 28-29MPG in the city. I was also wowed by the award winning safety features that came with it as well. All in all, great car!!!

Charles from Porsche Bellevue helped me with a test drive on a 2018 Macan which settled my decision for the car. I was hesitating between Macan and a Tesla model S. But Charles’ warm service made me feel very welcomed and I decided to cancel my Tesla test drive.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

A job very well done. This was an unusual situation - where my steering rack was damaged 16 months before the self-diagnostics threw an alert. My Audi service advisor, Brandon Anderson, worked closely with the insurance adjuster to install a used rack from another vehicle. The insurance company handled their part very well. Brandon kept me informed (almost daily) and provided a loaner vehicle for a week, no charge. No worries, no cost; it doesn’t get any better than this! Brandon’s mild manner and very professional performance really impressed me - truly an exceptional experience!

I have purchased Imprezas and Outbacks, driven Foresters and Legacys. But the Crosstreks are by far the best! I have driven in snowstorms, rain storms and ice storms - and the obnly thing I have had to worry about are the other drivers on the road who are NOT driving Subarus.

Everyone was so great!!! I didn't feel like I was being "sold" and they worked with me and my ever-changing ridiculous budget! I had such a great experience that I literally hugged everyone before I drove my new Crosstrek off the lot. I never felt rushed or pressured, even though they stayed open super late (2 hrs past closing) to make sure I was happy and satisfied with my new car and pricing. Then, after the sale was done, they could have left, but instead, stayed even later to help me clean out/transfer belongings out of my trade-in to my new car!!! ABOVE AND BEYOND PEOPLE!!! Special shout out to Katie, Sean and Carrie for hooking a girl up!!!! 🤗 Thank you!!! I LOVE my Crosstrek!!!

Love my 2018 Crosstrek. Sporty AWD vehicle that is perfect for me. Highly recommend for a reliable and safe vehicle that is fun to drive.

Always feel welcomed whether buying a vehicle or having my car serviced. Great group of people that explain the services to be performed on my vehicle.

I desired this car for maybe 6 years now (since it was released) and of all the criticisms it has received, the only one that makes a real impact is its speed. This is not a fast car. You cannot "thread the needle" or zip into a pocked when merging onto the highway, so you always need to account for the lack of acceleration and maybe wait a little longer when entering higher-speed roads. Other than that, I love this car. Everything about it. I live in NY and need something that can put up with snow, poor road conditions, and the occasional unfinished (dirt) road. This car does all of that and more. I feel confident driving it, and I can put my trust in its safety features. The one addition I have made to the car is a front and rear dash cam hardwired into the car, because you never know.

Great place to contact with emails. They reply very fast and answer your questions very well.

Comfortable, good size, all wheel drive, decent mileage, nice look. Radio is hard to operate - it won’t turn off. Enough space for a few people to be comfortable.

I went to Michael's Subaru in Bellevue to check out the Forester, but got interested in the Crosstrek when I saw several on the lot. As I haven't had a Subaru before, Carlos Valdez described Subaru features in general and then gave me really thorough explanations of the Forester and the Crosstrek. He spent a lot of time showing their features and then took me on demo drives where he showed how the features like adaptive cruise control, eyesight, and blind spot warnings work. I test drove both models on local streets, parking lots, and the freeway. After the test drives on that day, I was still undecided about which I preferred, so Carlos was helpful to set up another day for me to test drive them both again. He was just as professional the second day about describing the cars, and careful about answering all my questions, and pointing out differences and similarities. After I decided I wanted a Crosstrek, he offered me what I thought was really fair value for my trade ins. One of the other things I liked about Michael's was the variety of models with differing options on the lot - it helps for comparison.

Couple of more horsepower could be useful. It is adequate, but not dynamic. Found the design and interior to be very nice and comfortable. Like the car.

I was shopping their used cars and knew what I wanted going in and about what I wanted to pay--I ended up getting a year newer model for the same money. The paperwork went reasonably quickly, and they didn't get testy when my kid starting going stir crazy. I don't know what dealership the people who left low ratings went to, but it wasn't Chaplin's--these guys are awesome. Love my new (used) car!

The Crosstrek is a fun and reliable vehicle. The car doesn't have a ton of space but is great for a 2-3 person family. Great for off-roading and travelling long distances as well as camping/hiking.

Carlos Valdez was referred to us by a Subaru service advisor. He was very helpful in letting us try different cars and by explaining the features we cared about. Even after the sale, Carlos reached out and was available for us. Thank you!

Really fun car to drive, very responsive. One of the few cars that still come with a stick. Happy to report that Subaru still makes a great product. I have only owned the car a few months, but, so far, so good!