Used 2020 Subaru Crosstrek for Sale in Ann Arbor, MI

Great service as always fast and very friendly, fresh donuts and hit coffee as you wait

Lafontaine sets the standard for Subaru quality and customer service. Jason and Justin go well beyond the typical car sales experience to create an exceeding comfortable and reassuring environment. After all, the money you spend on a vehicle is usually only second to what you spend on housing! We sat together, figured out my needs and what would work best for my situation. I am now the proud new lessee of a 2017 Subaru Impreza and could not be happier. They even had my favorite color on the lot! Looking forward to continuing to refer many friends and family members to this very special Subaru location. They truly do treat their customers as family.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

We are longtime Subaru owners (we're on # 6 & 7) and have been getting our service at Dunning for years. It only gets better. This trip, I took our Outback (95,000+ miles) in for an express oil change, and the inspection revealed dangerously low front break pads. Jen worked me in immediately to keep me safe and make sure I didn't ruin the roters. Really appreciated it. By the way, the new waiting area for customers is beautiful--hot coffee, lots of treats, and great work space.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I highly recommend Dunning Subaru and sales agent Patrick Murdock. I purchased a 2017 Outback from Patrick back in August of 2016. Patrick was very knowledgeable and very patient with all of my questions. I never felt pressured in any way. To the contrary, I felt well cared for and thoroughly enjoyed my buying experience. I love my Outback and am thrilled to be a Subaru owner. The entire Dunning team was professional, helpful and fantastic to work with. The sales manager was very nice and made sure to let me know that I could contact him at any time before and after the purchase if I needed anything. In addition, the service/repair crew is fabulous. I've had the car in to pump up a few tires and for my 6-month servicing and not only was the service staff quick, helpful, and happy to answer my questions, they even washed the exterior of my car without me even asking. What wonderful service! On my last service visit, I worked with Austin who was very professional and delightful.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

I am in the market for a vehicle related to a move of my family household to Colorado from Michigan. I was particularly interested in considering vehicles that met a variety of criteria including off-road mountain driving. I reviewed a number of sites with customer reviews of vehicles in addition to talking with my friends in Colorado and discussing their vehicle type and seeking to narrow the list of vehicles I should consider down to a reasonable number. Subaru had high rankings on all of the sites I visited and one of my friends described Subaru Outback as the unofficial 'official' vehicle of Colorado. John greeted me upon entry to the dealership. I explained move of household to him, the time frame I am looking at and the models of Subaru I wanted to learn more about. He was very gracious and reviewed the Outback and Forester vehicles with me. We talked a fair amount about size of engine for that environment (our house will be at 8500 feet elevation with lots of up and down). John then suggested we take a ride so I could experience the feel and performance of an Outback. He also followed up post visit and offered to provide whatever other information I felt as though I needed.

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

In my search for a new car I have test-driven a number of vehicles (including SUVs) but ultimately decided on the Subaru Legacy sedan. This car drives extremely well, is quiet, has AWD, great visibility and all of the safety features that I was looking for. My sales representative was Patrick Murdock. Patrick is a very friendly person who is very low key in his approach (which I greatly appreciated) and I never felt under any pressure to commit to the sale until I was ready. Patrick is also very knowledgeable about the Legacy and could answer all of my many questions. One of the issues that did arise was my indecision over whether the 4 cylinder (2.5i) or 6 cylinder (3.6R) models would suit me best. The necessitated additional test drives for side-by-side comparisons. Throughout the entire process, Patrick was very patient and understanding and when I had made my final choice, he was able to locate the vehicle that I was looking for in my top color choice-and at a good price. Getting me into a Subaru is no small feat since I have been a loyal Honda customer for over 25 years. My experience with the purchase of a new Legacy could not have been smoother thanks to the efforts of Patrick at Dunning Subaru.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

Six years ago had bad experience with service. Purchased 2017 outback recently. Must say it's finest car I've ever owned. Took in for door edge moldings. Wife picked car up. When I saw car was upset one was crooked. Called back to complain. Talked to service manager Drew. He told me he would come to my home and see. Also would order new moldings. We set following Tuesday to pick up car. On Tuesday there was big snow storm. Figured he would call and reschedule. Nine in morning he knocks on door. Show him car in garage. He takes care of problem. It was just a little crooked. Must say I'm a perfectionist. My outback is perfect. And so is the service department. THANKS So MUCH DREW. Never ever would I expect that. I'm 65 years young. Owned many cars. But never would have expected this. AWESOME

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

I have all scheduled maintenance for my 2016 STI done at LaFontaine Subaru. Their professionalism, comfortable waiting area, and knowledgable service department are the reasons I continue to return to their dealership for service. Plus, they have a pretty awesome coffee machine.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

All the staff made me feel welcomed, very respectful, professional and the quality of their work will make me return.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

Our family is leasing/buying our 3rd Outback from Dunning. 5th Subaru in total. Amy Connor was low key, helpful, knowledgeable and right on our needs when another was away for family situation. Her aim all along was to bring. A deal together that met everyone???s needs. Our advice is go to Dunning for your next car and be sure to ask for Amy. Tell her Dr J sent you!

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.

Excellent experience. Price was exactly what I was looking for. Sales manager was easy to work with. Delivery/paperwork was quick and went smoothly.

My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is a wonderful little car. It seems to have a little more space than a regular small car hatchback. The ride is great, one of the best riding cars I've ever drove. I was concerned with it being AWD it would not get that great gas mileage in the real world, but is adequate in mixed city/hwy driving and excellent if you drive hwy a lot. The power is adequate, it does take a little bit to get use to the throttle response - you can snap your neck if you get on the pedal too much from starts - easy on the gas and it is very smooth. It takes mountain roads effortlessly - drove up a steep North Georgia mountain and it was a goat, just kept going and never under any stress. Haven't taken it off road, but Subarus I've heard do quite well off road. This is a great little car and perfect for smaller families or young folks who want something functional as well as something a little different from a regular sedan/hatch/suv - Subaru is a bit in their own category of car type.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

The Crosstrek has everything I need! I did splurge for the bells and whistles, but still remained in my budget. The CVT transmission is super smooth, haven't noticed a huge difference coming from a 2003 Subaru Outback. The eyesight feature is definitely helpful (and is included in base models), and my Google Pixel connected to the car without any problems. My first brand new car and I couldn't be happier!

I recently purchased a 2017 Outback and the whole process was the best I have experienced. Hannah Husein was very informative, educated, friendly, and understanding! The test drive was so thorough and the final purchasing and financing process was quick and easy. Everyone at this dealership was helpful and friendly every step of the way. I will be recommending Hannah and Dunning Subaru to anyone looking for a great vehicle and wonderful buying experience!

It drives really well on wet highways. Plenty of zip. Comfortable car to sit in. Not too many whistles and bells, which is fine with me.

We've been customers of Bill Crispin Chevrolet for 20+ years. We keep coming back because of the great service we get every time we're there. This past week, William Whitehead helped us with the purchase of our new car. We stopped in late Saturday afternoon and drove out Monday evening with a new car--the process was simple and easy with William's help. Friendly and approachable, William is a good listener and knows his stuff. He did a great job explaining our options and walking through what was needed to get the sale done quickly I especially liked the call ahead of our pick-up appointment where he went over/reminded me what to bring to the closing. THAT'S great service! Overall, we appreciated his focus on making sure we got what we wanted--we're very happy! Others in the dealership also helped make this a great experience, too: Sales Manager Kim, Finance expert Shirley, and Owner, Debbie Crispin--they all took time to talk with us and made us feel important and valued. And this seemed to be the norm, as we watched other salespeople interact with customers--they have a genuine interest in developing relationships, not just selling cars. We definitely recommend Bill Crispin Chevrolet!

My first Subaru and I love the car. Wasn’t looking for a lot of frills and for the price I’m satisfied. Looks sporty, especially in black and with my bike racks on top. I drive to Tahoe to bike and ski and it has plenty of power to get me there with no issues. Plenty of room, I fit a 6ft Xmas tree in the back no problem. The only thing that I wish was different is that it’s hard to see the speedometer when driving. It’s tucked to the right side of the dash, I have to look around the steering wheel to see it, wish it was in the middle or as a digital heads up display. Totally satisfied!