Always worked to gain our business
December 3, 2018
My wife and I were returning Subaru owners and were looking for our 5th new selection. Our lease was up and were contemplating keeping our 2016 Outback or move to another vehicle. Alan provided several options (18 outback, 18 Forester, 19 Ascent) but non that my wife loved till Alan showed her a 19 Forester sport. She loved it. There wasn't one in stock but we test drove a similar one which was great. We went to do the numbers and they weren't what we wanted. We left sad but okay with our decision. Later in the week Alan reached out to us with a better offer which was in our ballpark but not there yet. Finally, Alan reached out to us again with an offer we were happy with an made us happy once again with a price we liked and a car we loved. Other sales reps would not have tried to gain our business or would have pushed us to another choice but Alan made it happen and I thank him for that. Everyone at the dealership has been great and always felt welcome.