Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
We went to other dealerships and they had an attitude. They thought they were doing us a favor for allowing us to buy a car from them. One dealership actually sold the car we were buying and didn???t tell us. When we went to pick up the car they tried giving us a different car. Ed Morse Cadillac of Delray Beach made buying a car a pleassure. Paul Betteridge followed up and made sure everything was right and Alan Berkowitz was so pleasant and went out of his way to please us. Kasey Salman took care of a few things that had to be fixed with a smile. Great dealership.
My salesman, Tony Catalfo, was excellent and as nice as could be. I got my 2019 CTS and just love it. The experience was very easy and professional. I highly recommend Ed Morse Cadillac. The service department is excellent too.
Very nice guy. Went out of his way to accommodate us in service department when we had brake issues with used car purchase. I would highly recommend him to anyone looking to purchase a VW or Volvo. Thanks for the great service!
Great experience! Extremely knowledgeable and provided excellent follow through. I have already referred Brian to several of my friends as they???ve recently leased Volvo???s and are ready for a new vehicle.
I was pleasantly surprised that I did not have to wait a week or two to get my car serviced. I also liked the fact that my call was answered by a live person rather than going to voice mail. I was not pressured to give a good rating for the service received as happens at some other dealers. My car had a spotless exterior when I picked it up. I wish my dealer back home was more like you folks.
My fiance called Gunther and spoke to Garrison. We decided that night to go test drive the Jetta. 2 hours later we had a pretty good deal for the R line. Love the car! Fun to drive, great on gas and has all the safety features I wanted.
Allan and the team made us feel welcomed, and accommodated our needs and answered all of the questions we had. Overall, a very positive experience.
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