Subaru Crosstrek for Sale in Richmond, VA

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.

Harry was very informative and helpful during the purchase of my forester. And I couldn???t believe how quickly I was able to get through the paperwork. It was a good experience.

Team was helpful over the phone, had the car I wanted to look at ready when I came in, and then even pulled several models side by side so I could choose which trim I wanted. I made it clear from the start what my budget was, and they worked hard to keep me in it. I ended up choosing a slightly higher trim level, but they were respectful of my budget by not then trying to oversell me add ons to keep the costs closer to what I had budgeted.

Really good people .looking foward to seeing with them in a few months. There going to let me know when they find the jeep I want

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

Emailed dealership listing what we wanted. Dealership emailed back they had it. Made a deal & purchased a Forester within an hour. First routine service completer in less than predicted time. Nice fcility. Nice people.

I leased a new Subaru Ascent Touring, and from start to finish it was a very quick and painless process. The salesman was like a family friend, and was extremely helpful the day of the sale and in the days following. Five days after I bought the car someone hit me. Not only did the Subaru Ascent protect me and my passenger (no injuries), but the salesman offered to look at the car for me to see if it was safe to drive. When I took the car to the dealership, multiple staff members came out to look and talk with me and my husband, ask if we were ok, and give us their suggestions for the best body shop to use. They even gave us the info for the body shop THEY used for all of their Subarus on the lot for any work needed, and told us who to ask for. They worked with our USAA agent when she was unable to get an estimate (car was so new, parts weren’t in the system) - she was able to sit with them and call the Subaru factory to figure out pricing for the estimate. The dealership said they would even get me a loaner for a period of time if needed while my car was in the shop. While getting your new car mangled in an accident less than a week after purchase is never desirable, the staff at Hyman Brothers Subaru truly made it feel less painful! The repair shop they recommended was extremely easy to work with, and communicated with me throughout the process. I will definitely be getting my next Subaru from Hyman Brothers!

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

My husband and I looked for a long time to find the right used car for our family. We were nervous about buying from a used car lot after reading many horror stories online. Elite Auto Wholesales had excellent reviews on line and we are pleased to say that they deliver! They provide exactly what they promise. We purchased a Volvo which did not have a warranty. When a problem arose, they did not legally have to do anything, but instead worked out a fair deal with us. The VOLVO repair shop couldn't believe how ethical and responsive Freddie was. We are thrilled with the car, the service, the follow up after the sale- just a great all around experience. We'll be buying our next used car from Elite and recommending them to all our friends and family.

I recently bought a used (2013, low miles) Honda Hybrid Civic from Pearson. Doug, the dealer I worked with, was amazing: truly professional, skillful, friendly (Southern spirit at its best). No pressure tactics, no pushing, no misery and headaches as usually you get from your average (aggressive and unfriendly) car dealer. This is the 7th car I bought in the last 10 years - by far the most pleasant experience I had so far. Jeff, the financial rep, was extremely helpful and made the whole process easy to understand, crystal clear, and truly affordable / advantageous to us. He was able to offer us the best interest rate we ever got. I am extremely pleased with this experience - working with Doug and Jeff was indeed a privilege for me. I wish other dealers would send their reps to Pearson, to learn about good manners, professionalism, and truly treating your customer with respect.

Prompt , efficient service. Replaced my alternator because warning lights came on. Even arranged to take me and my bicycle to the bike shop while I waited. Afterward sun bed my phone to the car.

Thanks to Mike Miller who made the purchase of my Forester a great experience. Everyone was helpful and I knew right away I had found my car.

Found the whole experience refreshing. A salesman that actually listens. Harry is very knowledgeable, friendly, and willing to go that extra mile to understand what is needed. I agree with the other reviews, and I couldn't add more than a big THANK you.

This being my 5th new car in 10 years, I never, ever thought I would ever say this but... I THOROUGHLY ENJOYED THE EXPERIENCE of shopping at Colonial Subaru. I can honestly and confidently say that I will never recommend or purchase from a dealer other than this one. Granted, this is my first Subaru so maybe the experience is great with all Subaru dealers but I have never felt so accommodated, informed, and respected while shopping for a car. The staff there - especially Gaby, Patrick (or the guy that helped clear up my Equifax issue), Chris, other Chris, and Floyd are the people to know! They were super helpful and never pushy. I strongly recommend Colonial Subaru as my experience there was exceptional!

have brake repaired, tires replaced in record time