New and Used 2020 Subaru Forester for Sale in Berlin, CT

Premier Subaru of Watertown is simply amazing. Words cannot explain how grateful I am for all the help they gave me! I was stuck in a terrible situation with my Jeep after only a year of purchasing it. I went to Premier Subaru in dire need of a new AWD car. I was desperate. Vincent Davis (salesman) is amazing. He was so dedicated and patient, he found me the 2019 Impreza I wanted. His positive attitude made my situation so much better. Joe H handled the finances for me. Joe treated me like FAMILY. Joe was upfront and honest, he did not try and put me in another situation that would affect me down the road. I did not feel judged or discouraged by my past financial decisions. Joe helped me tremendously, not only did he get me in an amazing new car but he helped guide me in the right direction for the future. I truly felt like Vincent & Joe did everything in their power to make me happy. I could not thank them enough leaving the lot in my brand new car. In less then 24 hours, Vincent, Carmine & Joe helped me get into a 2019 Subaru Impreza 3.5 year lease. They made what i thought was the impossible, possible. The entire process was flawless. They helped me find the car i wanted in the smartest financial way possible. I look forward to spending the next three years as a Subaru owner with Premier Subaru Watertown.

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

My husband & I, in and approaching retirement age respectively, recently found ourselves in need of replacing our cars. He purchased his first Subaru 7 months ago at a dealership close to home here. I've owned an Outback (2002...my "baby" 😊) for the last 12 years. I quickly located the color combination that I wanted on the Branford Premier Subaru dealership web site. After confirming its availability over the phone with a very friendly & helpful Brian Canell, an appointment was set up for the next day with salesman Luke Pannone. We didn't even bother to test drive, but made the arrangements & went home to await delivery. Meanwhile, Luke kept us posted & patiently answered my emailed questions, etc. I was surprised to learn that he was a newer employee because he is very knowledgeable, efficient & businesslike, as well as friendly & helpful...a real pro. Rob Weljkovic clearly explained all financial aspects of warranty, care & maintenance packages, etc., so we have nothing to worry about even if a bird feather lands on my car. 😉 Every aspect of our purchase was handled smoothly & efficiently by a team that obviously knows their product & their business. It was also comforting to see how busy this dealership is...always a good sign. Today some friends of mine (Subaru lovers & drivers too), came to take my beloved 2002 to a new home, and I drove home my very first NEW car EVER. We highly recommend Luke Pannone & the rest of the Premier team for your Subaru purchasing experience.

I have just purchased my 5th Subaru through Premier ('18 /CrossTrek). My first was in 2009 - an Outback Wagon. Prices have always been very competitive - by a lot. Service has been perfect, not only in the quality of the work but in the way the staff treats you. That's why I keep coming back. Thanks, Bob and staff!

Knowledgeable and friendly staff. Kevon Morin was very helpfull in helping me choose my new car. Paola Vilches explained the car function???s in my native language Spanish and that makes a huge difference in the way I understand the car???s function. She is also very patience 👏🏼

My first experience with Premier dates back to 2013 when I purchased my first Subaru a 2013 XV Crosstrek. Since then I routinely brought in my car for service and never had an issue. Upon finding out Subaru had completely redesigned the Crosstrek for 2018 I was intrigued to learn more about what was change and updated. After reading about new amenities which my current Crosstrek lacked and test driving the vehicle it was clear that I was sold. I average 25,000 a year so comfort & convenience are priority both of which the new Crosstrek offers and exceeds. Since I was knowledgeable about the car I was buying it was a seamless interaction between myself and Premier. My parents recently had purchased a new Forester from Premier and recommended I deal with Sean Gadar. I don't think there are enough adjectives to describe how well my experience with Sean was. He was personable, polite, knowledgeable, responsive and extremely easy going and most importantly friendly. There were a few hiccups during the process as I am not the easiest person to please but at the same time understand nothing is perfect. Any and all obstacles were easily overcome by Sean's tenacity. I would also like to personally thank David Taylor & Rodney Pomerleau as they were both key to getting the deal worked out and finalized. It's nice to deal with a team who is close knit and can get things done! Can't wait for the beautiful new dealership to open next fall. I look forward to many years in my 2018 Crosstrek and recommend previous generation owners definitely check it out. Between the much improved ride quality and upgraded technology offered at a great price the second generation Crosstrek is affordable sport utility. It's all grown up!

I first bought a new Outback from Premier in 2010, it was a good experience (great car), and have since used their service department to take good care of both the Outback and my old 2000 Nissan XTerra. Service has always been fair, and often more than fair I thought, for various visits. I just picked up a 2016 Certified Used Outback today. I picked it out two days ago with salesman William Polito, who was very helpful and knowledgeable. Great to work with, and helped me narrow down my choices and ironed out a few issues regarding registration and insurance. Rodney Pomerleau is the Business Manager who did all the paperwork and final financing and options decisions. A seasoned veteran, knows his job and was fun to work with. Paola (Andi) Vilches took great care of me before I was cut loose -- she very thoroughly and expertly explained all the electronics and consoles and buttons, and answered my thousand questions. She also helped when I called back with a question later that day. I have dealt with a number of dealers through the years, and I have always felt well taken care and well treated at Premier Subaru.

My fiancee bought a Subaru Impreza two years ago and had a good experience with Premier, so I decided to check them out myself when I was ready to buy my first car. With recovering credit, I was worried that I would be ripped off at any dealership. That was not at all the case at Premier. First, Jason Jarkes was patient, answering all of my questions (and I had many) about the process and the cars I was interested in. I was treated with kindness, respect, and care, and left with exactly the car I wanted. Secondly, Rob handled everything on the financial side-- finding the bank, processing out of state registration, and even assisting with insurance when I was getting crazy quotes of over $800. I ended up with lower monthly payments than I had budgeted for and a beautifully maintained jasmine green 2014 Subaru Impreza. I truly couldn't be happier.

Arranging our Subaru leases with Premier (we've leased 5 cars) is a great experience. We go into it with no concerns and we can enjoy the process because we know we will be dealing with honest, highly trained personnel on all levels from start to finish. We did miss Barbara Mullen this time, but Nadine was excellent, Rodney was well-prepared and efficient and, of course, we love our 2018 Crosstrek!

In May we started thinking about replacing our 2012 Outback with another Outback or with a Forester. We went to Premier Subaru, where we'd bought the 2012 car, and talked with Eloise Fullington. We explained that we wanted to start with the brochures for the two vehicles so that we could review them at home. Eloise promptly brought us the brochures, asked us if we had further questions and said she'd be happy to help us when we were ready. No pressure! So finally in August we decided it was time, having learned of Subaru's 0% financing offer. We made an appointment with Eloise, test drove an Outback 2.5i to compare it with our 3.6R, and made another appointment for later that week. On that date we finalized our order, and we picked up our new 3.6R Limited on August 31st. Throughout this, Eloise was unfailingly patient in answering our many questions - and we ask many! - and verifying information. We didn't know until writing this rating that she has been with Premier less than 6 months - we had no idea! - so we're very impressed by her knowledge of both current model year cars and older ones. We did do a little negotiating on the value of our trade-in and on the price of the new car and ended up with a reasonable deal. Premier Subaru probably isn't the lowest-price dealership, but the pleasant, no-pressure environment makes up for it.

I had just experienced a pretty traumatic experience - My 2003 Honda blew a transmission right in the middle of 4 lanes of home bound traffic and, after seeing my car towed away, I knew I needed to purchase a new car right away. I had been thinking about a Subaru since I had guided my daughter to purchase an Impreza three years earlier. So, that same night around 7:30 pm I went to the Branford Premier Subaru dealership and started walking around to look at the used cars available. To my surprise (it was freezing cold that night), someone came up to me and asked if I needed help. That was salesperson Michelle Caron! With that small step of initiative, she was awarded the purchase of my new Legacy the next day. The expedited service was appreciated and I am very happy with my Legacy. It is a superior product and I look forward to having my car serviced at Subaru as well. If you are looking for a Subaru, look no further.

I couldn't be happier with my car buying experience at Premier Suburu. I had done a lot of research and had it narrowed down to a few similar small SUVs and the Outback. The TrueCar website led me to the Branford dealership for a test drive. Dmitriy was incredibly helpful and informative. He answered all of my questions. He also put me at ease. I fell in love with the 2018 Outback immediately as soon as I drove it, but I still had a few other test drives set up. Dmitriy and sales manager Scott didn't push me - they simply let me know what the next steps would be if I decided on the Outback. I was so sold on the Outback, in part because of the service, that I came back in a few days to go over the numbers and picked up the car later that week. Again, the service was exceptional. Rodney walked me through my financing options, answering all of my questions about specific costs. And the tutorial Andi/Paola offered on the car was very thorough. As a communications professor, I can't help but grade my experience. Everyone at Premier earned an A!

Every facet of my transaction with Premier Subaru was flawless. This is a no pressure establishment, from prospecting to delivery. Unlike any car dealer. .I want to thank, William P, Dave, Jeff, and Joe. The quality of my 2019 Crosstrek is amazing. My performance expectations were exceeded in two days of driving my Crosstrek. Looking forward to servicing my 2019 Crosstrek at the state of the art facility being built across the street from current location.

This is our 4th car purchase from this dealership. We replaced our 2011 Forester with a 2019 Forester Limited. Rob, our Sales Representative, was extremely helpful answering all our questions, explaining the differences between the models, and suggesting a test drive route that would let us experience many of the features that interested us. Also need to compliment Andi, our Delivery Coordinator, who patiently and with a touch of humor explained all the features our new car offered. Could not ask for a better experience. Thank you.

We were first introduced to Premier Subaru in the Fall of 2016 by a friend who had recently purchased a new car at Premier, and gave the experience high marks. Our experience from start to finish was very positive, thanks largely to our Sales Associate, Ted Astarita. Ted advised us to return to the dealership when the 2017 Imprezza 5-Door Hatchback was on the lot, and we are so glad we did! Ted did a great job in reviewing the features of this newly-redesigned car, and helped us to make the decision to purchase this car over a competing car we were considering. Ted was thoughtful, helpful and kind throughout the sales process, and never put pressure on us to make a decision. Once we made the decision to purchase the vehicle and chose the color and features, we scheduled the closing and pick-up within a week's time. We will highly recommend this dealership!

Premier's cars are priced to sell. I wanted to buy local (New London) but a very similar Crosstrek was almost $500 lower in Branford. So I made a journey to Branford and am very happy that I did. Dmitriy was my Subaru Sales Consultant. The first thing he did was ask what features were important to me and then he listened to my answers. I was pretty impressed with how well he listened. Before driving the car, Dmitriy explained the special features of the Crosstrek. He was very thorough with his explanations and believe me....I asked a lot of questions...and he answered them. That day I ended up buying a RED 2016 Subaru Crosstrek 2.0i Premium and I love it.

Adele 2018 - Legacy I must say I was very impressed with Premier Subaru. Dmitriy in sales was excellent and extremely knowledgeable. Adam & Joseph in finance was friendly and professional. They made the process smooth from beginning to end. I didn't have a lot of questions, they covered what I wanted to ask. THANK YOU PREMIER SUBARU!

I stopped in to test drive the 2018 6-speed Crosstrek, to see if Subaru had improved upon the engine noise complaints of the previous year models. Sean Gadar, my salesman, explained how improvements had been made with the front cabin glass to reduce the noise. When we took it out for a spin, I was very pleased with how quiet the engine was and how smooth the clutch was. Sean never once pressured me to buy the vehicle, knowing that I would let him know how much I loved the vehicle, which I did. He was conscientious about getting the moonroof installed for me, even getting the work done 2 days earlier than he had estimated. There were no hidden gimmicks or fees and I always felt that the price I was quotes was fair to market value. Sean's sense of humor and genuine care that I drove off the lot with exactly what I was looking for, made working with him easy and stress-free. I would recommend seeking him out if you are in the market for a new or used Subaru!

I was looking for a 2014 Subaru Impreza WRX hatchback and came across this dealership in CT. I live in NJ so it was obviously a bit of a hike but I was willing to drive it to see the car I was looking for. First off, the experiences I had at other dealers were horrible, and it worked out because this dealership was a world of difference in every sense of the word. The first person I had contact with was Rita Ruhland who was totally friendly, not pushy, and offered answers to all my questions and called me back every time she said she would, which I really appreciated. Unbeknownst to them, I needed a car since I had just destroyed my own, but she was never pushy and never acted like they were doing me, just helpful and friendly and informative which I couldn't ask for more honestly. When we first arrived, everyone was friendly, offered us water and coffee. We were pleasantly greeted by the staff at this facility and it immediately made things calm and easy going, which is not usually typical for a dealership. Rita came by and said hi and explained to us the car was being finished up and photographed to put up on the website since I obviously didn't commit to a car I hadn't seen yet. Jason Jarkes was our salesperson and he was awesome from the start. I went up with my pops (since I needed a ride, and also in case i bought the car) and Jason really took the beating we gave him in stride. We all honestly laughed a lot and had a great experience. Jason was helpful, honest, and wasn't one to story tell us, just show us what they had to offer, tell me this is what we want, and let's figure out how we can all be happy, which was awesome. Friendly, funny, and just a down to Earth salesperson which again, is not very common. He made the test driving, and negotiating process very painless. I had to take a train ride back up after putting a down payment on the vehicle due to scheduling issue but Joseph Zerbo met me at the train station to pick me up and bring me over to the dealership which again, was very nice and he was awesome. We chatted on sports and music which was great. Jason met me at the dealership and hooked me up so I really couldn't complain at all, it was great. Finally, my finance guy was Rodney Pomerleau. Rodney was the kind of no nonsense, straight shooter that I really appreciate. He broke the numbers down, helped me where he could, and he worked it out so we were both happy, which was obviously great in my book. All in all, this was the best car buying experience I have had. The staff was great, patient, kind, friendly, and honest. I've been in touch with Jason after buying the vehicle and he has gotten back to me every time with all the information I have asked for, and always in a timely fashion. I highly recommend this place and to be entirely honest, I will probably take the drive back up in the future if I am in need of a new vehicle or if anyone in my family is.

We recently leased a 2019 Forrester and had a very positive experience, having been taken care of by Parker Pearlstein. Parker is new to the auto industry and was very open about this when we first met him, during our initial visit to the dealer. But he was very friendly and very customer focused. Any question we asked that he did not readily know the answer to, he did his research and got back to us in a timely manner. Parker was a large reason why we decided to lease with Premier. Between the first visit and the time we signed a little over a month later, his knowledge in the vehicle details grew greatly and through that time he remained highly accessible and committed to our satisfaction.