The salesperson, Jackie DeWitt, was amazing! She stayed nearly 1.5 hours late, worked hard to find the car we needed, gave us $1,000 more for our trade than another Subaru dealership, and filled up our gas tank without even asking. Her motto (or maybe it's dealership's mission) is to treat everyone the same way as she would like to be treated. Novel idea, huh? Her brother, the sales manager (can't remember his name), and Brad, the finance manager, were also terrific. Huebner is a 1 ½ hour drive from Pittsburgh, but well worth it! Buy your next Subaru or Chevy at Huebner, and treat yourself to the level of service we enjoyed. Automotive dealerships, in general, have earned a bad rap. This place is the exception!
Kim sold me my Subaru. We had been looking for awhile and Huebners was recommended to us by a great friend. He sent us to the right place. Thank you Ken Heestand, Huebner Subaru and Kim Richards are great!!! Kim was so awesome, down to earth, honest and funny. She let us ask a million questions and answered what she could and got answers when she couldn't. We have not bought or driven a new car in many years so she had a lot to teach us and she was so patient and made it seem so easy. No pressures, understands it is a big investment and got us the price we needed to see. I could not have been happier. I felt like a little kid with a new toy. I am now a proud owner ok co-owner (I let my husband drive it sometimes) 😝 Of a 2017 Subaru Outback. All I keep thinking is....Whoop Dee doo in my Subaru! Thank you so much Kim, oops I mean Boots!😂😂😂. Thank you Huebner Subaru
I recently purchased a 2017 Subaru Wrx Sti Limited and I wanted to share my fantastic experience. I contacted several dealers as soon as the ordering banks opened through email to get some offers on my car. Huebner was quick to respond by phone and email, they got to the point (no financing or pricing games), and answered my questions thoroughly. They provided the best price on the car, one or two dealerships were close, the rest were much higher. They also provided the best financing on the car. They also were the best to communicate with.
Obviously having the best price and the best financing agreement, I pretty much was set with Huebner. However, the communication was the best I experienced as well. I got fast answers to my questions, while other dealerships would say “We would like you to come in so we can best serve you.” The communication process was outstanding.
Heubner went above when I called to pick up the car, and the sales person, John, informed me he had overcharged me by approximately 300 dollars on the initial agreement! My family came along with me to get the car and the environment was enjoyable, we had a good time talking and I even learned a thing or two about a car I was sure I knew everything about. It was a fantastic buying experience and I highly recommend Huebner.
I had been searching for a small truck for months.... and after much research I had decided on a Nissan Frontier. I looked on line, I visited several dealerships. Nothing. Thank you so much to all of the really pushy, full-of-it salesmen for losing my business and forcing me to keep looking until I came across Huebner. I checked their site and read some pretty awesome reviews, found a truck I really wanted, spoke with Rob on the phone and proceeded to drive about an hour and a half to this amazing dealership. The entire staff was awesome! The atmosphere was comfortable and although the staff was fast paced and working hard to service customers, my husband and I did not feel stressed or pushed. It was a very busy day at Huebner, but the teamwork among the staff was amazing, not competitive and weird like it is in other dealerships. My heart was set on the little truck, but I have to tell you, they have such an huge selection of cars and trucks, I really had to stop and look at a few other vehicles just to be sure :) The pricing on their vehicles is extremely fair (my husband loves to haggle, but I have to tell you, they are so well priced even the "haggler' knew he didn't have much room). Our salesman, Rob, was kind, courteous, friendly, no pressure and NO BS! We drove the truck, went over numbers with Rob and then had another great experience with Adam in Finance. Although the dealership closes at 1p on Saturdays, EVERYONE that needed to make the deal happen worked overtime so I could drive my new little truck home THAT DAY!! Oh, and I didn't feel like anyone was upset because they missed their clock-out time......they were there to make sure I was happy and taken care of. I have and will continue to refer Huebner to all of my friends and family. They are EXCELLENT! Thank you!!
Trading in my 2015 Outback Limited for a 2018 Outback Limited was accomplished easily with the help of my salesman. Being a previous Subaru owner I was too confident of my Outback knowledge. I brought my new Outback home to show my wife, who quickly pointed out this Outback was not equipped as my previous one and without the nav system she was surprised I found my way home! A day later I sat with my salesman (Rob Forbes) and explained my dilemma. He quickly found an Outback in stock that met "our" needs and made the switch. Everyone at Huebner was very polite and helpful in helping me correct my error.
My wife and I recently purchased our 8th new Subaru, this one a 2016 Legacy 2.5i Limited from Huebner Subaru in Carrollton, Ohio. We were short on time as we had to drive 26 miles from home in the evening, but the outcome was very satisfying. We have purchased several cars there before as Huebner is our dealer of choice. We haven't always made the final deal therer, but we always go back to Huebner for service. As a group they are very friendly, courteous and professional, and they provide exceptional customer service that is second to none.. Our sales associate, Jackie Dewitt, makes us feel welcome and comfortable, and does everything she can to work out a good price for us. We always ask for Jackie when we go back. And of course we will keep going back because we "Love" Subarus. We left Huebner with a good feeling and a new Legacy Limited to enjoy along with the Outback Limited we bought earlier in the year. Nice evening! We highly recommend Huebner Subaru.
I am rewriting my review of salesman Joshua Haney and Waikem Kia. I messed up on my previous review of a few days ago. I would recommend this salesman and Waikem Kia to anyone. The customer service that you receive at Waikem is wonderful. Mr. Haney was very kind and helpful.
I leased a 2017 Kia Forte LX sedan from Waikem Kia. This is my 3rd lease from Waikem; the previous two were Ford Escapes. Dennis Kryder has been my salesperson each time and I must say that I have been exceedingly pleased each time (although I might be somewhat biased as he is my son). That aside, I have always had courteous and friendly interactions and service regardless of the Waikem location. I highly recommend Waikem Kia and Dennis Kryder for your next vehicle, as the transaction is straightforward, simple and easy to understand, and hassle-free. Plus they always make it affordable!
These guys are amazing. Don't know how he did it, but sales manager got me a great price on a new Kia Sedona lease. I was equally impressed with Josh Haney, who was polite, professional, and personable. He made the process seamless and made sure I got the minivan I wanted. He took lots of time going over all the features with me and explained everything I asked. Would highly reccomend!
After looking at several different SUV's, I fell in love with the Kia Sorento. I loved the way it handled when driving and the comfort of the seats. Josh Haney was extremely helpful in explaining what the different controls did and where they were located. He was very knowledgeable and answered all our questions. He was really patient with us as we discussed what we were looking for and deciding on which Sorento met our needs. We are grateful to Josh for making the process of buying a new car painless. Everyone at Waikem was friendly and made us feel welcome. Thank you very much.
My first contact was on line got very quick rep once from Tatum did a great job!
My sales person Mike Evans very helpful no pressure answered all my question was
very pleased with his sales experience ! My new car was ready as Mike promised on
time when I picked it up . Would recommend the Waikem Sales team to any buyer
made buying a car a real pleasant experience !!!
Jim Elliott
My husband and I a very satisfied at the great lengths that our sales associate went through to get the exact car we wanted. He went to another state just to make sure we were satisfied customers to get us our car. Jeff Ross made the buying process the easiest I've ever experienced by far. I hope to buy my next car and the car after that from him. The entire staff at that store were great to work with, he did everything he could do to make sure he got the payment where I needed to be. I couldn't be happier with my car, my car payment. I would recommend my whole family and all my friend to him.
Jeff was very friendly and helpful. He knew about the Kia Serrento I bought. He helped me with all the new gagets and electronics.
I would recommend him to anyone. He knew what was important to me and made sure I knew at had it. It was a great experience.
Our salesman, Josh Haney, went above and beyond as a sales person to get us into the right vehicle. He was very knowledgeable of vehicle and answered all of our questions. Highly recommend Josh and Waikem Kia.
Jef Was very friendly and answered all our questions this is our 3rd vehicle from wailing we our very pleased with your dealership and your sales people jef did a great. Job
Mike Evans at Waikem Kia in Massillon, Ohio was really knowledgeable about the vehicles. He was able to get me into a great car and made the whole process easy.
We went to Waikem to buy a used car and ended up with a new Kia that fit our budget. Josh Haney was a pleasure to work with and never pressured us to do something we weren't comfortable with. Just a great place to purchase a vehicle. They really do put the customer first.
Get in touch with Jeff Ross , He was great with us. He and his manager. was awesome,could not ask for a better deal than we received . He was nice, friendly, and made us comfort during our possess. He took his time and made sure everything was done right. Thanks Jeff. Go see him if you are looking for a car, he will treat you right. This was our second car for them.
During the purchase of a 2017 Buick Enclave, Wayne Ulery, a salesman at Columbiana BCC, was extremely helpful and knowledgeable. Wayne had the vehicle gone over one more time and had the brakes serviced. Afterwards, he personally delivered the vehicle to our home! He went over all of the controls on the car, helped set us up with the OnStar and paired our phones with the Bluetooth. Great experience! We will be back to see him again next time we need a vehicle! I highly recommend him! Great job Wayne!!😊 Joan E Franczkowski
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