New and Used 2020 Subaru Forester for Sale in Lynchburg, VA

Took my Subaru Outback for its 60,000 mile check. Brian Lawless, Assistant Service Manager, did a fine job in reviewing me what would be checked, gave me the range of what the cost would be, and promised I'd have my car back by 11:30. His predictions were accurate, and I got my car when promised. The shuttle driver, Marty Hauschildt, was very friendly and efficient, as well. Overall, definitely a 5 stars experience.

Both the sales team (Scott) and service team (Cam) are wonderful. Scott got us an excellent deal on a 2017 MDX Advance series and Cam got my 2006 RL serviced perfectly so I could pass an inspection. Can't wait for the 2018 TLX to come out for our next Acura. Daughter loves her 2016 ILX Tech seris too. Finance team is the best around. Overall a great team.

Our experience with the Hunter staff was pleasant. They were not pushy and were helpful in getting the car we wanted. The only recommendation for improvement is expedition of the finance process. Otherwise it was a good experience.

Chris was a very helpful salesman with great follow up. When I realized that the car I was there to see was not a good fit for me, he asked good questions about what I was looking for and made other vehicle suggestions that would match my needs. His follow through via phone and text message was thorough and helpful.

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.

Dealership is well organized and staffed. Service representative exceeded my expectations in communications and service Liason skills and knowledge (Will). Service performed was extensive-all necessary- vehicle seems to run like new. In the event I have any follow on or subsequent concerns or issues I’m confident that they will be professionally addressed and corrected as necessary.

I purchased a Forester in RI after an exhaustive study of reviews on the "best snow cars". I was initially shocked by the maintenance cost and disappointed in the quality of service I was receiving. I was let down by 2 dealerships before deciding to become an educated consumer. I read many online reviews before scheduling the next big service appointment even though I was concerned that reviews can be skewed or unreliable. Two dealership service departments in MA, NH, RI climbed to the top of my review scale. AutoFair ranked No 1 and Patrick No 2 when I filtered online reviews through my own quality criteria and weight factors... (Yes... I'm an engineer with 35 years of service). Once my first visit at AutoFair was completed, I revisited my review table (Pugh Matrix) and AutoFair has climbed even higher. I do not want to mislead anyone about cost, though. Pricing was NOT one of my evaluation criteria because I have resigned to the fact that Subaru service prices sizzle everywhere. I will also caution that techs can be absent-minded or "miss a spot" under pressure, like everyone else. In this case, the mishap was that I was pulled over by a cop outside the dealership because I was driving away on a flat tire (nobody noticed it while replacing 4 brakes and rotors). Please feel free to ask "how many engineers does it take..." because I was equally guilty. How silly of me to drive away, turn on the radio, and drown out the thumping noise of a flat tire. Most importantly: The front desk managers, as well as the techs were courteous and personable. Being too old and impatient to stay seated for long, I paced back and forth (like an expectant father in a waiting room) in front of the service desk watching the maintenance process through the glass wall. I was often in the way but nobody lost their patience or their smile. OK... maybe a salesman pointed me twice to the coffee machine in the waiting room. Neither the mechanics nor the managers tried to sell unnecessary work to me. I was extremely happy NOT to get a lecture on "recommended" service or materials intended to inflate bills. I showed up 95 minutes before my appointment time, and nobody tried to "correct me" or to protest that I was messing up their scheduling software. Even though they respected customers with earlier appointment times, they also drove mine in a bay and a mechanic who was winterizing cars also found time to make progress on mine. At the end, I left 60 minutes earlier than expected. I can testify that my experience was great and that I look forward to socializing again with the two coordinators and the mechanic I met. Nice people that treat customers with respect. I am going back, and I have already pre-paid for a package of 4 oil changes through their Service Rewards Program.

We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!

Buying a vehicle is exciting but can be stressful! Everything was explained very well and they took plenty of time with us. But even more important, the service is organized, good and fast! Snacks and drinks are great, too.

My fiance and I had never bought a car at a dealership before and the guys that helped us out (Bruce and Dave) were extremely helpful. They were easy to talk to and went above and beyond to make sure our needs were met. I would definitely recommend this place to a friend!

I recently bought a new Forester from Subaru of Wichita and was very impressed with every step of the purchase process. However, today their service department went above and beyond! Recently I had a flat tire and had to put the spare put on to get to the dealership. They very quickly repaired the tire, took off the spare and put it back and I was on my way. Once again, I was very impressed! However, in the days following the repair I developed a rattle in the back of the car. I took everything out and attempted to find the rattle with no luck. It kept getting worse so I called the dealership and they said to stop by and they would check it out. I did so today, and they spent 45 minutes trying to find the rattle with no luck. So, the chief mechanic was called to take the car for a drive and see if he could determine the problem. Sure enough, he did! Unbelievably, the rattle was from my husband not putting my new license plate holder on firmly!!! After all the time they had spent on the car they would not take a penny. Just said thanks for coming in and come back soon. WHAT A DEALERSHIP! QUALITY PEOPLE. QUALITY CARS!!

Edgar, Moses, and Nick went above and beyond my expectations. All questions and any concerns, which were minor, were answered and taken care of promptly. I felt very respected and satisfied by my buying experience. I will be a Brown customer for life!

Bought our 2013 Forester at Camel back in Phoenix along with an extended warranty. At about 50k miles we started having problems with 3rd gear falling out and a grind going into 4th gear. Camel back couldn't seem to find any problem. In fact the service manager told me to change my own trans. oil. So much for my 100k mile extended warranty at Camel back Subaru. After complaining to Subaru America, they suggested going to another dealer. We went to Flagstaff Subaru and they couldn't have been more helpful. Tyler, our service rep. hooked us up with a mechanic. After a short ride around the block, they diagnosed the problem, got the approval for the extended warranty repair, called me the same day and had not only the trans. repaired, but also a tune up and a scheduled service done all within a week ! Now that's what I call FANTASTIC service ! Tyler, you and your shop have restored my confidence in Subaru ! To anyone reading this, rest assured if you own a Subaru your service lies in good hands at Flagstaff Subaru. Obviously I highly recommend these people to everyone. Thanks Tyler, you rock ! H.G.L. Payson, Az.

Our first experience with this dealership was for a recall on our 2013 Outback. From the initial phone call to Glenn in service through to the completion of the recall, everyone in the service department was great. While there Glenn introduced us to Travis in sales. Travis, who is extremely knowledgeable of Subaru's, spent a great deal of time showing us the features of new Outbacks and answering our many questions. We were considering a new vehicle at some point, probably a year down the road. We went back to see Travis a couple of weeks after the recall service to ask more questions and to do a test drive. We were planning to become a one vehicle family and wanted to see if we should rule the Outback in or out of contention. Well, after careful consideration, and a great buying experience, we drove our new 2018 Outback home that afternoon! To make our trade transition easier for us Travis rode with us to our home to pickup our trade thus saving us a trip back to the dealership (45 miles one-way). Service with a smile! Dusty was very informative during the financing process and made the process simple and enjoyable. Tina's training session relating to the many features of navigation, media, and security was excellent. We were looking for a great car and a great Dealership and we found both!

I'm loving the new location for Subaru Las Vegas. This location is way better than the last one. It's way bigger and you have great access to it from the 215 freeway. If you're looking to buy a car and need help doing it, I recommend Mark Durmiendo. He's very professional, friendly but most importantly "TRUST WORTHLY". He made my car buying experience smooth, quick and I'm over all happy with his service. He will help you find the car you want, for the right price and the right rate. I've referred a lot of my family and friends to him and he's taken great care of them all. Have fun car shopping and be sure to get a complimentary yummy frozen drink (better than 7-11 slushy lol) for the summer hot days. Another great thing is Subaru has a lot of different styles/colors of cars to choose from.

Thank You Pete and Brian. Your commitment to Subaru and your customers far exceeded my expectations. Thanks Again. I love my Forester. I'll be back and will recommend you and Subaru to anyone looking for a new car.

Although I didn't buy a car they were prompt and honest.

Just a simple 6,000 mile service visit at 42K miles on my Outback. Best to make an appointment particularly if you plan to wait for the work to be done. Included exterior car wash at no charge. Service Advisor delivered car at front door of dealership/waiting-area in less than an hour and went through results of multi-point check (Customer waiting area is beautiful and spacious with snacks and drinks). This is a 3 story facility with shop and write-up on first floor and Customer waiting area on third floor (street level) so could be a little inconvenient for people unable to climb stairs. The recent remodel included everything except the shop (a little surprising to me). LanceM