New and Used 2020 Subaru Forester for Sale in Wickliffe, OH

I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru started making deliveries in June and I received the 3rd Ascent received by Ganley in Wickliffe. Brad and Mike Kaminski kept me informed throughout the process and while they weren't offering any deals on the Ascent due to the high demand and limited production, they did work with me on the trade of my 2016 Outback. I've bought a lot of cars in my life and while the process is always a little painful, dealing with the guys at Ganley Wickliffe is relatively pain-free. The 2019 Ascent is the 2nd Subaru, I've purchased from Ganley Wickliffe and the 6th Subaru that I've owned in my lifetime. I love the car and its a good group of people at Ganley Wickliffe. They are low pressure and well informed.

We needed to purchase a good clean used vehicle for our son. We purchased a 2009 Honda Civic LX. It is his first car and required to get him to his first professional employment (a summer internship). Kelly Derrick was our salesman and took excellent care of us. During the initial test drive, we discovered that the air conditioner was not working. After committing to the purchase price of the car, Ganley stated that they would fix it. We discovered the fix to be a multi-day process. On Day One they recharged the system with coolant, we picked up the vehicle to discover that the coolant leaked out of the system and the AC was blowing warm air. On Day Two Ganley discovered a couple of additional major components that needed to be replaced, the compressor and the condenser. True to their word, Ganley replaced these components at no additional cost to us. On Day Three we picked up the vehicle and are now happy owners. Kelly did a terrific job of keeping us informed of the status of the ongoing repair. I am fairly certain that Ganley did not account for the final cost of the AC repair in their asking price for the vehicle. I am also pretty sure that they did not profit from the sale of our vehicle. Yet they honored their commitment to repair the AC (on their dime!). It is refreshing to find a dealership with such integrity and I would not hesitate to recommend these folks to anyone. In a bit or "small world" irony, the car was originally sold as a new vehicle by Bob Androsko at MotorCars Honda. Bob is my former neighbor, friend on the staff at Ganley's. Dan Clements, Shaker Hts

I was looking to replace my Ford Explorer with something more reliable, with better gas mileage, and more features. The 2017 Subaru Foresters caught my attention and my boyfriend, who loves Subaru, insisted I try one out because he knew I'd love it. He was right! We arrived at Ganely Subaru East about 20 minutes before they closed on a Monday night. Brad didn't seem bothered by our late arrival and was, in fact, more than happy to help us! They didn't have any of the Foresters I wanted specifically but we test drove a used 2015. I LOVED it! Brad was so informative and helpful before, during and after the test drive. He made us comfortable and was so funny! It was a wonderful experience dealing with him. The Forester I wanted had to be searched for so all in all it took a month for the car to arrive, but it was nobody's fault--I wasn't willing to settle for anything but what I wanted. Brad checked in throughout the month, gave me updates, was never upset or bothered when I texted him a hundred times about the car. He was fantastic and made me grateful I picked this dealership to go to instead of another. The day I picked up the car, the day after Christmas, the dealership was very busy but nobody rushed us. We never felt like they just wanted us out of the way so they could move on to the next customer. Brad took the time to show us the whole Service department and all the features in my car. He even paired my phone up for me and made sure all of my questions were answered. Besides the wait, which (as I said) was not Ganely's fault, this whole experience was perfect! I will definitely go back to Brad whenever I decide to buy another Subaru and I would recommend him and this dealership to anyone!

My buying experience was excellent, beginning with a call from Hannah Benjamin to follow up on a question I had. She was informative, and was able to work out a better price on my 2018 WRX after we spoke. This all happened very quickly and efficiently, I could tell they were willing to work to earn my business! When I went to the dealership I worked with Robert Swyt, who did an amazing job of walking me through all of the technology and safety features while finance was worked out and the vehicle was detailed. He also did a nice hands-on demonstration once I took possession of the car, so I was road-ready and comfortable with my new ride immediately!

I purchased a 2014 Subaru Forester Limited in November 2016 and instantly fell in love. It was a safe, quality vehicle for transporting my family. In April 2017, we were hit out of nowhere and the Forester was totaled... but my family, including my toddlers who were both in the car, walked away without bump, bruise, or scratch. The phrase "A Subaru will give its life to save yours" is more than just a slogan. It's the truth. Today I walked into Ganley Subaru looking for a replacement because I knew after an accident like that there was no other vehicle I wanted for my family. Brad was extremely friendly, fair, and accommodating and Sean was helpful as well in terms of discussing my financial options and what I was looking at price wise. I drove home in another 2014 Forester and I couldn't be happier. Thanks for your help, guys!

This was the first new car buying experience as the purchaser which can be a overwhelming experience. But Brad Lunar and James Reinart helped make sure I got the car I wanted and they both went above and beyond to ensure it. I never felt pressured to get anything I didn't want or that I had to sign right then and there. I checked out quite a few other dealerships (even another Subaru), but none compared to Ganley Subaru East. Before my recent purchase of 2017 Subaru Legacy 2.5i Premium with Eysight technology (this is the best investment I ever made), I dreaded having to take my car in for service. However, this is no longer an issue at Ganley Subaru East dealership. I have not met a person yet who has not made feel welcomed and like I just gained a second family on top of a new car. Even after I received my car, Brad would check in with me to make sure I didn't have any questions or problems with the car. I would definitely recommend my family and friends to buy from Ganley Subaru East!!!!

I came in to buy a lug nut for an existing car (1999 model) and ended up with a 2008 Forester and a GREAT deal! James Reinart, General Sales Manager, Thomas Grandia, Parts Manager and Robert Swyts were all extremely informative, helpful and all-around pleasant. I had innumerable questions over a several day period and everyone answered ALL my questions and concerns pleasantly and with a sense of humor - which I like. The professionalism was a pleasant surprise. Mr. Reinart really worked to get payments within a certain budget for me and Mr. Swyts (previous owner) answered all my questions regarding the vehicle. There were things taken care of on this car that I did not expect to be covered by Ganley. THANK YOU! I would recommend anyone purchasing a Subaru to go to Wickliffe location. If I ever have to purchase another Subaru, I would come here!

I met with Colin Coyne and presented my lease dilemma. Colin assured me that I need not worry any longer. He was polite, trustworthy and down to earth. I couldn't have asked for a better product specialist! I left with a not only a new 2018 Subaru Crosstrek but also a huge genuine smile on my face!! My experience couldn't have been more smooth, stress free and all in a relaxing atmosphere! Aramis made the paper signing a breeze and Mike, Sales Manager was open and honest! Ganley Subaru - you have earned my new business and I am telling all my friends to come see Colin for their new car! Kudos and job well done!

I went in thinking I needed brakes and it was actually the differential! They gave me a loaner for the time it took to fix it and they did a great job. The diff. was under the drivetrain warranty but I also had a broken strut which was out of warranty but they grandfathered it in for me. Thanks!

every visit i make there is a pleasant one......bought an outback ...now might get a wrx for toy car

My daughter and I both got excellent cars this week here. Thanks Mike and Richard. Customer service was awesome

The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!

wonderful experience! They didn't have the color vehicle I wanted on the lot so they worked as hard as they could in finding the color I wanted in a reasonable time and with all the features I wanted.

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

I was in the market for a Subaru Outback and must???ve reached out to a dozen dealers in Ohio. Weeks after buying my the car of my wife???s dreams from Ganley, i still have other dealers sending me form emails about coming in for a test drive. The whole Auto market is broken from my perspective as a professional in business. My time is a precious commodity and if I???m going to spend $30K on something, it???s going to be with a person, and company, that respects it and uses it effectively. That???s exactly what I found in Ganley. With them, I was able to negotiate everything before ever stepping foot on the lot (Thanks Tony!). And, when I did get there Mike made sure that I was in and out and back to my life as quickly as possible, but also that I was valued as a customer. He even sat with me in the car and reviewed all of the options. He was a professional the entire time and never approached me in a fake way. I hope to buy my next car from Mike Hines. Jeff Rosen was also very helpful and Rex Davidson in Finance was absolutely perfect, explaining all options to me in great detail, but never pressuring me. Buying from Ganley was exactly the type of experience I prefer - helpful and productive, yet efficient. It started with Mike Hines and moved throughout everyone I interacted with. If you???re a professional looking for a new Subaru and want a professional, transparent, and efficient car buying process, I simply can???t tevommend Ganley in Bedford strongly enough. Thanks to Mike and team!

I am giving the dealership and Joe Walker top ratings!! Joe is friendly and accommodating I live about 45 minutes from the dealership and they held the car for me until I got there. Ended up buying it...it's an awesome 2016 Chrysler. Thanks, Joe!

Needed a safe & reliable car for my daughter, who goes to college 100 miles away. We had never owned a Subaru, but several of her friends recommended the Impreza. She test drove it, along with several other makes & models, and we were both sold on the Impreza. Lloyd was very thorough in explaining all of the features and available options. The color she wanted was not in stock, but Lloyd & John Romeo promised shipment within a week. My company gets preferred pricing from a different Subaru dealer, but Ganley matched the deal without hesitation. Maybe this was an indication that I had more room to negotiate, but the price was within in the "exceptional price" range on TrueCar, so I feel that I got a fair and honest deal...and that's what really matters. The car arrived when promised, financing was a breeze, Lloyd went through all of the equipment and even set up her bluetooth & contacts (which is well beyond my capabilities). My daughter's been driving the car for just over a week now, and truly loves it!

I was told by family my brake light was out on passenger side. Called Jonathon in Brunswick Subaru who quoted me price. No appointment necessary. Since I get oil changed 6 months, he had oil checked for me. The dealer has great hospitality.

Just leased a brand new 2016 VW Jetta from these guys. Might I first add that the car I leased before that was a 2013 Dodge Dart SXT from their Chrysler/Dodge store and it was the best car I ever had up until now... Had it 3 years and never one problem with it! My previous car had died that morning and I needed a new one ASAP, and they did all they could to get me into the car I wanted the same day and at a fair price. The experience was great, but this time around was even better. I never owned a European car before, and was interested in the VW line. What a great car! I fell in love with a beautiful bright white Jetta SE with Connectivity and they drove to Cincinnati, OH to get me the exact one I wanted. It was fast and drove like a champ, felt safer and more solid than any car I've ever driven, and was laid out on the inside with black leather, sunroof, touch-screen display, rear back-up camera, and Bluetooth/smartphone connectivity. The payment was fair and they did all they could to get me into it quickly. Gretchen (a friend of my husband) started the process and was very friendly and helpful by directing me to the great guys across the street at their VW dealership. The two sales guys, Matt and Bob, that assisted me through the process were very knowledgeable, super-friendly and down to earth, and a total pleasure to deal with. I've never had a better experience or dealt with friendlier sales persons at a dealership before! I was very impressed! Matt found and got me the car I wanted, and Bob finalized the paperwork and spent over an hour with me on Matt's day off just making sure I understood and became familiar with my new foreign car. He also set everything up for me (radio, Bluetooth, and Car-Net account.) Overall, the dealership was great and in a nice location, the car I got is awesome, and I would definitely lease again from any of their dealerships. So glad I went there and I give them 5 stars all the way!

Will be back for service service personal Mrs miller was great thanks again