Subaru Legacy for Sale in Hadley, MA

This dealership had the used car I wanted and made the negotiating, financing, and purchasing process pretty painless. Paul was a friendly, helpful, and communicative salesperson, and I appreciated his straight-forwardness.

We originally bought a 2018 Subaru impreza and a 2011 mini cooper from Steve Lewis back in August of this year. Shortly after, the mini started having several issues, it ended up needing several thousand dollars worth of work, and possibly an engine on top of that. They were kind enough to set us up with a loaner car for free, towed the problem vehicle to the nearest mini dealer and had them diagnose the vehicle with no cost to us. They proceeded to let us know what was wrong with it, and offered to give us a credit back for every penny we paid towards the car. We just picked up our 2012 outback from them today and couldn't be happier! Paul was our salesman for both purchases, and he was great! He has an upbeat attitude but he's also a real person you can talk to, not just some guy who is trying to force you into buying a car. We will definitely be coming back, and recommending them to our friends and families!

Eric LeSiege was my helpful guide in the buying process of a new 2019 Subaru Legacy. He spent all the time needed with me on my questions and final search for the vehicle I was interested in. In the end, he spent time with me going over the entire car and electronics. He was one of the most helpful sales person I have had, ever. The industry needs more like him.

David Hanks is friendly and easy to work with. In fact I've purchased 2 Subarus from him in the past 2 years. That's saying something!

I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.

As usual I always come to see Mr. Adam �� Great service as usual. Worth the drive from Ct. I'm pleased to have all 4 of my cars Serviced here.

Clean, very fast, efficient. I don't worry about a thing. I let them do whatever needs to be done. They answer any questions I may have. Great salesman- Jeremy.

Bought an 06 Subaru Wrx Sti Back in 2012 Loved the car and it was the most fun and reliable car i've ever had. They were able to get me a great deal on the car at the time.

Appreciate the professionalism of Mr. Olech and his ability to allow me to shop at ease, without pressure. Was very knowledgeable about all of the vehicles and he worked extremely well with his colleagues to get me the vehicle that I wanted. Thank you!

Friendly, helpful, knowledgeable personnel, fast service

As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.

Our Bertera duo was amazing! We were able to purchase a pre-owned Forester of our dreams! Keith was patient, kind, and friendly. He ran financial models, compared our Forester to other makes, answered all of our questions, and even researched a potential car at a Bertera in Hartford. He made sure that what he sold matched our budget! After we made the purchase, he demonstrated how all the electronic features worked and made sure we could operate them. Tom, their financial manager made sure we had the lowest percent loan and when my bank could beat his deal, he made our price equitable, no questions asked. He also made sure we had 6 weeks before our first payment! WOW! This dynamic duo team understands customer service and values relationships. I highly recommend Bertera Subaru of West Springfield!

When shopping for my dream car (a Subaru), I found the Dealership at large to be very friendly, helpful and professional. There was no pushy sales tactics at all, in fact it was quite the opposite! I feel that as a woman walking in solo, that my needs and wants were taken seriously, and I was treated very courteously. Options were explained in detail and I did not feel pushed one way or the other. I was given the space and time to make a decision about the car I wanted. I also believe that I did get a good deal on my Subaru Crosstrack when all was said and done ...thanks to my salesman Keith Goldsmith and the Finance guy Tom. And yes I would tell other people to go in and have a chat. It's well worth the time for a car that is top rated in safety ( that always comes first)!

From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you

This dealership was very responsive and willing to negotiate with us to purchase our used minivan. It was easy to get to (right off the highway).

Our daughter's old car unexpectedly died and we needed to find a reliable used car for her in a fairly short period of time. I did not even realize this dealership was in the adjoining town until my coworker alerted me to this. There was a good inventory of very reasonably priced vehicles appropriate for a college student. We worked with Rusty and he was amazing-very friendly, open and helpful. The dealership was more than willing to let us take the car to our mechanic but after seeing detailed inventories of what had been done and what the process of checking out the car would be prior to releasing it to us we opted to go on faith because we had a great feeling. We purchased the car. When the dealership was doing its final check, they discovered there was a service light on for no apparent reason. They moved heaven and earth over a few days figuring out what was causing the issue, obtaining a part from California, installing it to solve the problem, and ensuring that the issue was solved before we picked it up. All this and it added only a few days to our timeline. Our daughter has had the car for about a month and she could not be happier. In fact, our other daughter has taken notice and will probably purchase her next used car from here. A great experience, and highly recommended.

JLS Auto provides a friendly customer experience and has some of the best mechanics in the biz! Do you want a Subaru? They have them for a great price and they have other options as well. 5 stars! - Ben

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!