Service for 2010 Corolla; purchase 2017 Corolla
November 6, 2018
On 10/5 I took my 2010 Corolla to David Becwar because of a major noise. He has cared for my car for 2 years, alway carefully explaining anything needed, sometimes taking me to the service are to show me. When he checked on it he quietly suggested I speak with a sales person as it was going to be a major repair. I trusted him completely because he knew I didn???t want to part with my car unless necesssary. He introduced me to Dereck Randall in Sales. Derek is a gracious gentleman and so easy to work with and good listener. He followed my preference for a low mileage used car, bright color to be easily seen in rain and fog. He brought a 2015 white Corolla with 21000 miles and I drove it. I decided it might do but not really comfortable. By that time David found me to say it was an air conditioning compressor, very expensive. I decided it was not sensible to put $$$$ in an older car with over 75000 miles. Derek asked if he could show me a 2017 Corolla which was not significantly more expensive. I drove it, was immediately much more comfortable, loved being able to raise the seat. He explained all the features, answered questions and I was sold. Then Carolyn Deary was introduced to process the transaction. She, like the others, knows her stuff! The reams of paper involved seemed very complicated to me but she was organized, efficient, highlighted things for me,explained and answered questions. From 9am to 12:30 everything was completed, every expense included in 1 check. I transferred my belongins and drove my car home.