Used 2023 Toyota RAV4 for sale near South Burlington, VT

Leon was a pleasure to work with. I will definitely come back to work with him

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Nik took my initial call and I worked with Frankie Candido for the store’s sales person. Frankie was respectful, knowledgeable and did not push in any way. He spent time with us in driving and patient with any and all questions. It made the car buying experience pleasant and I was not looking forward to buying another car!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Buying a car at Handy Cars Downtown was such an amazing experience. Leon treated me with respect, and explained everything to me. He spent a total of 4 days, about 4 hours each day with me, as I couldn’t decide what I wanted. Thank you Leon

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Working with Leon at Handy Cars Downtown was a great experience. He took the time to listen to my needs, and helped me and my family out in the end. Thank you

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Please read to the end. I am giving this review 4 stars because Leon Katon was helpful in that he really worked with me to find a vehicle that met my needs and most of my wants. He was patient, though I could tell toward the end he was like omgoodness just make a decision already. But I would definitely work with him again. There was one manager/finance individual that I interacted with, and I am very sorry that I can't recall his name, but he was friendly and helpful as well. However, because of two managers - Mason and Logan - I would not shop at this dealership again or recommend it. Mason's attitude was just horrible. I encountered him after I had agreed to purchase the vehicle. He was egotistical, acting like he was doing me a favor by selling the vehicle, demeaning, had a problem that I was asking questions, wanted to oversell on the warranty, and then tried to guilt trip me because I dared to ask him for copies of the documents I was required to sign. While I really do enjoy the vehicle that I have, I was 100% willing to walk away from the sale because of Mason. However, I would have felt really bad for Leon because he had worked with me over a week or two to secure that sale. As for Logan, I never met him in person. The interaction was over the phone. There was some confusion with the information that the dealership, insurance and/or bank needed for everything to be settled. Consequently, I had a clarifying question to help understand what was happening and what was still outstanding. Leon politely took my question to Logan, and the cursing in his response just completely turned me off from that company. As a general note, they really try to protect their profit margin and are not into negotiations.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Amazing service, trustworthy, energy matching, and very helpful! They offer many benefits and will definitely be coming back!

I had recently found myself in the position of needing and new vehicle. I worked with Frankie Candido at Heritage Toyota in South Burlington VT and he helped me to find a suitable vehicle for my needs! He worked with me to figure out what the best decision was by educating me on what the used and new vehicle options were on the lot. After considering used and new options, and after taking his knowledge and expertise into account, I decided that leasing a new vehicle would be the best option for me. Frankie was professional, honest, and patient throughout the process, and I could tell he was well-versed in his field. I would highly recommended working with Frankie as well as working with Heritage Toyota in South Burlington in General!

I had an accident with my car and went to Mitsubishi to see if I could continue driving my car till I could get it repaired. The staff was exceptional with me and were completely honest on the status of the car. Kerina, the office manager, practically held my hand throughout the entire process. She drove me to the car rental location and waited with me until I was finished and followed me back their dealership. She had my car taken to the repair shop and helped us through that process as well. We decided to buy another car and had an excellent experience with Will. He knew how much I loved that car and he found us one that was exactly the same. Will even went so far as to retrieve all the articles that were in our damaged car that was at the repair shop. He had all the paperwork ready for us when we finished work. Your staff was amazing!!!! I truly appreciate their empathy for my situation and their dedication to guaranteeing our satisfaction. Kerina and Will are the BEST!!!!!

Amazing car, friendly staff, easy process would recommend to anyone thank you for your service and dedicated efforts in the car buying process thank you

Xcellent sales staff at Della. Frank Pixley was super knowledgeable and helpful . Good follow up.