I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous and knowledgeable staff all around.
4Runners are the best
by #MountainEscape from Orem, Utah
January 10, 2019
I love my 4Runner. My last one have over 200k miles and almost no maintenance issues. This one seems to be the identical sequel. It goes everywhere I need to go and meets all of my outdoor activity needs.
I am so happy with the service we received from Heritage Toyota. Our salesman Marc was so thorough in explaining all the feaures of the vehicle we purchased. He explained all the different prices with each model helping me decide which vehicle was right for us. He explained the different fees so there were no surprises at the time of delivery. He coordinated installation request with Randy in the detail department, with a tight deadline they did a great job in completing on time. Kudos to Ryan for managing such a great team!!!
Best truck on the market!
by estew from san diego
January 10, 2019
This truck met all of my needs, plenty of room for me, my wife and our three children. Power was great while towing a 22ft Boat and agile enough to cruise through the Rockies with ease!
A super duper NEW car, bought from excellent sales person
by cb from DealerRater.com
December 4, 2018
Eleni Floyd is just so incredible. I can't thank her enough for working with me for hours one rainy late afternoon to help me find the perfect car for me to drive A new Prius, with white and black interiors. The crew who work on my car are a very happy positive crew to bring my car to I have put up a facebook page Prius Lovers so please post and read this. Thank you. I love love my car and all of you Carolyn Bates
Truck that keeps going
by Vanoost2 from Houston, TX
November 12, 2018
This truck will not quit, I drove 181,000 with minor repairs to anything. If anything the interior can’t hold up as long as the mechanics of the car.
Katie made the entire maintenance experience a breeze. Great communication and clarity. Heritage is great and excels at what it does. Thanks so much Keep up the good work
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad experience. Love all the staff!
I love my Highlander!
by Gaileybelle from Murfreesboro
January 5, 2019
I love that it is easy to get in-and-out of my Highlander. After hip replacement, that was a major factor in looking for a vehicle. Now, my 86 year old Mom loves it for the same reason, easy to get in and out. Comfortable ride, even for the back seat, plenty of leg room. Comforting knowing it is very dependable.
Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when I received the final bill, it was much more than I was told. You honored the price I was quoted. I can't tell you how much that meant to me! Thank you to everyone who greets me promptly every time I come in the door! Even when you are at your busiest, you all have smiles on your faces and get everyone through so quickly. Customer service is super hard, but you all make it look easy! Thank you again!
Exceeded expectations after 2 years of ownership
by Banker Rich from Columbia, MO
December 21, 2018
Vehicle has been perfect for me. I am satisfied with the performance & comfort. Averaged 34.08 MPG over the 2 years. Safety systems all work correctly. Reliability has been great. Not a high tech guy, but everything works fine. Some competitors have better interiors, but it is OK. Has plenty of room & cargo space. Headlights could be a little stronger & liftgate could raise a little higher. Brakes are good. Gas to electric & back is seamless. With Toyota Care, I have had zero maintenance costs. Have signed up for Toyota Care Plus at a cost of $329 which is a no-brainer for another 2 years as it also covers a new air filter & cabin air filter at 30,000 miles.
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
A DISAPPOINTING CUV.
by METS FAN from BROOKLYN, N.Y.
December 4, 2018
THIS CAR HAS DEVELOPED TOO MANY PROBLEMS; TWO ARE RELATED TO THE A/C SYSTEM; OTHERS ARE RELATED TO WHEEL BEARINGS, AND AXLES. THE VEHICLE MAKES "POPPING NOISES" IN THE DASHBOARD. IN ADDITION, THE REAR HATCH DOESN'T GO UP ANYMORE WITHOUT HELP, AND THE EXTERIOR MIRRORS MOVE AROUND INSIDE THEIR FRAMES WHILE DRIVING ON THE HIGHWAY.
Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.
Great vehicle p!
by Popo from Worland, WY
December 24, 2018
From front to rear inside and out this vehicle is great for a small SUV. Ours has Eye-Sight which is a great safety tool. Add the radar cruise control, navigation and heated seats and this is a hard to beat vehicle for the price.
All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to get in during the week!
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Phil was wonderful. This my fourth car that I bought from Berlin City. Which says it all. I will always keep coming back. They are the best.
Too quick a decision...
by Isaac from Boynton Beach, Fl.
December 6, 2018
Bought it from WPB Schumacher. Bad customer svce. Alignment issues til now, 6 mos later. Problem in steering column which is repairable for like $260, but Delray Kia refuses to fix!! Excuse is that warranty ran out!!!! Shows you how much Kia stands behind their products. The problem is a back and forth clicking in the steering and apparently common, but Kia could not care less!!!!! They even, at first had the gaul to try to charge me a $65 diagnostic fee. Will never buy ANY Kia again. Problem is that now I am stuck with pymts for the next 5 yrs....
Can't speak highly enough of the Automaster. Just purchased my 4th vehicle from them. Matt Shanks in particular at Mercedes is great to work with, honest and straightforward.
LOVE MY MERCEDES
by LOVE MY MERCEDES from ARLINGTON VA
July 24, 2018
GREAT..........TERRIFIC SIZE, EASY TO PARK, VERY IMPORTANT VERY EASY TO GETTING INTO THE CAR AND GETTING OUT OF THE CAR.........JUST THE RIGHT AMOUND OF CABIN SPACE. ENOUGH TRUNK SPACE AND PLENTY LEFT OVER.
Our experience was relatively stress-free thanks to Matthew Shanks/Master Certified Sales Laureate, who my husband and I dealt with from start to finish. He went out of his way to get us an amazing APR with the banks that the Automaster already has relationships with; he spent the time coordinating and facilitating our sale; and he gave us exactly what we were hoping for with our trade-in. He also referred us to another insurance company, where we were able to cut our insurance fees in half and ended up switching and bundling our home and car insurance -- two great rates. We did not feel rushed or pushed into anything, as we have felt with most, if not all, of the cars we purchased through other local dealers -- there was no haggling or wasting our time "pretending" we were getting a deal. Matt respected and understood our budget, and helped us to keep it where it needed to be so that we could purchase a vehicle we never thought we could afford. Moving forward as our other older car continues to get older -- the first place we will now turn to is the Automaster for all of the reasons I mentioned above. Satisfied and very pleased. The other local car dealerships cannot compete with the excellent service we received from the Automaster.
expecting to be a little bit larger
by Amir from Irvine
January 11, 2019
Everything good, I was expecting to be a little bit more comfortable and have more room
but it definitely worth for what you pay.
The exterior design is great, interior also looks nice.
Last time I got an oil change there wasn?t a new sticker put on.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.