Used Toyota RAV4 Hybrid for Sale in South Burlington, VT

I have now purchased three used vehicles from Heritage; a Camry, a Sienna and a Corolla. (Also another Camry from a dealer in Rutland.) Very happy with the life span and performance of the first two from Heritage; hopefully #3 will continue as a trend. I worked in retail management for 30 years. My crusty old school boss, generally a good guy - classic tough but fair person (these days seems like too much "tough", nowhere near enough "fair" anymore) used to say this on the regular about hitting sales targets, often challenging ones: First time's luck; second time's coincidence; third time's a trend. I made it a point of my career to hit as many of my targets as reasonably possible just so I could throw that old chestnut back at him during sales meetings. Not surprisingly, he didn't seem to mind... I appreciate the staff working on price; we are a family of four, currently one income, living in very expensive Chittenden County. Rural area; we need at least two affordable cars, plus probably one more next year or so when my teen son starts driving. I truly wish there was ONE visionary out there in car dealership land that would just put their used auto inventory out there with a finite price, inclusive of a *reasonable* markup to cover conditioning, etc. and a modest profit, and end all the lunacy and stereotypes surrounding deal-making. Having worked so long in retail, I genuinely understand the need and right to make an honest profit. I do not believe anyone, any "customer", has the right to try to screw down the price of a car (or anything else) to cost or almost cost. Nor should dealers abuse the nice, naive people who are often just confused. One loud obnoxious jerk will wail to the heavens at the injustice of the price of a car, to the point where usually you're willing to do almost anything to get rid of them, I suspect to the point where another more pleasant customer will get a bad deal to make up for it. This is wrong on so many levels. That jerk doesn't deserve a deal, though I know they are usually the type that can afford most whatever they want. This recent deal was a bit of a misunderstanding, BTW, so I hope I wasn't being that jerk here. Not my intention at all. I just wanted to get to a loan not above 10K due to our financial situation; that's all. Your initial price on the car was almost exactly what the bank's listing had it at. I just knew I couldn't afford full book PLUS all the extras (tax, fees, etc.). You worked on it, and made an offer and I appreciate it, truly. I plan to turn this car over to my son late next year, and hopefully look for another for myself. Our daughter will need a vehicle in two+ years. You have the potential for two more sales right there over the next few years. Isn't that worth offering a good deal to a loyal patron? Please consider a used "Fixed Price/ Everything Included" option on your lot someday. No arguing/haggling/wailing to the heavens crap. "Here is our price, all in, inclusive of our *reasonable* markup and reconditioning costs." This is the very first place I would look in the future. Why not try it? I get the whole new car BS (sorry, but it is, and you all know it), with "incentives', rebates, etc., etc. Probably hard to get to a fixed price wading through all that nonsense, though I believe it could still be done with a bit of determined and legally creative accounting. Lastly, what I wouldn't give to peruse your full P&L for a lunch hour or so. Right in my wheelhouse, as I am an intensely curious person, generally. I used to tell that crusty old boss of mine that it's one thing to understand an operational line item (like a supply line, say); another thing entirely to be able to actually MOVE that number. Sometimes you can't; the best you can do is hopefully contain it. But I digress...sorry. Thanks for what I hope to be yet another great car from Heritage. I look forward to working with you in the near future. Steven

One of the best off over 50 new cars I have owned. Plenty of power and very economical. Safety features are outstanding. I would highly recommend this car if I was buying a used car.

We were referred to Chuck from a friend who had an awesome buying experience. Turns out Chuck not only lived up to the hype but is also a great guy to know both in the car biz and in our local community. We really enjoyed that he is a man who seems to totally enjoy what he does -- not just a "guy with a job". He was very forthcoming about his life and hobbies which are quite akin to our own; we truly had a lovely time. He really took the time to get to know us, our lifestyle, and our needs, and was able to leave us with a confident feeling we were choosing the right vehicle. We didn't have to leave our chairs (okay, once!) in order to obtain the vehicle we came looking for (Toyota 4Runner), a CarFax report, great financing rate/loan through our existing local credit union, (real) plates, and even updated our insurance policy. We did not expect to cover all of our bases so fast, but we drove off the lot that day with our car of choice with low mileage and a great price. Chuck also graciously offered swap vehicles with us back in our shared hometown, in order to take our vehicle in for undercoating (we both live about an hour+ away from the dealership so this is a huge timesaver!). We had to drive through some DEEP mud-season muck getting back to our home, and we were thrilled with how the vehicle performed -- definitely the right choice, and even though we hope to keep this vehicle for a long time, we will definitely send others to Chuck and come back and see him ourselves when it's time! Thank you!!

The RAV4 is a very nice car to drive both highway and city. Great gas mileage around town and highway is nearly the same. Like the information available on the navigation screen. It has a very smooth running and quiet engine. Very nice compact SUV.

Ryan was very helpful. The management was a little rude. I felt as if I was an annoyance to them. But I would definitely give Ryan 5 stars.

Car looks and runs great. Money saver with the hybrid and very quick. The except is the horrible Scout GPS. No maps, nothing but voice, if you can get it to work at all. No Apple Play, so you’re basically stuck with aftermarket GPS like Waze... and I like Waze. Toyota put Apple Play in the 2019.., no help for the 2018

Harold and the service staff are always friendly and professional.

The car meets all my needs and also has plenty of leg room. This vechicle is a hybrid which saves a lot of money on gas. The gas mileage is fantastic!