The service was great. Kerry Law found my requested vehicle the same day of getting in touch with him. Everything I was looking for in a vehicle he found. I couldn't have been happier with all the staff that worked with me from locating the car, financing and signing paper work. I would recommend this dealership to anyone and everyone.
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.)
I also really enjoy your coffee and peanut butter crackers.
Purchasing a vehicle from 518 Auto was a, dare I say, a stressless experience. Living in NC, I called 518 to inquire additional information about the vehicle I was interested in purchasing. From the first call, I felt oddly comfortable with traveling across state lines to make such purchase. Mark Blumenthal, was available, flexible, and genuine. These qualities were reassuring and contributed significantly in finalizing and making the purchase. I recommend 518 auto sales and Mark Blumenthal to my friends and family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
This dealership was perfect for me and my wife to buy our first new car together. Our sales person Robert Cameron was very friendly and showed us all the details we needed to know about getting a new car. Im very satisfied with our experience and highly recommended them to anybody i know.
Me and wife went to Checkered Flag Toyota today and we left the same day with our 2019 Toyota Corolla. We traded in our old car and we got a good offer on it. I would highly recommend our salesman Robert Cameron that helped us out a lot since we were first time new car buyers. Hassle free experience and help us out throughout the whole experience.
Went to buy a truck on Friday, computers were down, showed them my drivers license and insurance proof and left with a new Toyota Tacoma for the weekend, went back Monday to finalize the paperwork, It went fast with the paperwork processing and my salesman Jeffery Cannon was very professional and courteous. I will recommend all my friends and family to go and see Jeffery Cannon at Checkered Flag Toyota for all their car and truck buying needs for a wonderful experience.
I am in research phase to buy a new car. I made an appointment with Jaclyn and walked into the dealership. Jaclyn first asked me which kind of a guy I am. Like a sporty guy or a luxury guy, so that she would analyze which Camry would suit me better. Then we had a chance to test drive a Camry SE i4. Throughout the test drive Jaclyn was so patient and explained me all the features and specifications of the vehicle. And trust me she did not rush me. Some of the dealerships do rush you to wrap the test drive up in few min but that wasn???t the case with Jaclyn. After I test drove Camry SE I4, I was able to test drive v6 version of Camry too. Such a sweet dealership, allows you to try drive different variants. I must give 5 star rating for the product knowledge Jaclyn has. In fact more than 5 stars if I can. She ran me the numbers on the vehicle and let me decide. Again she did not rush me or try to influence her thoughts to make me buy an expensive car. She left me to decide what I want. Overall Jaclyn deserves more than 5 star rating -Shiva Ram
I had the best experience with Checkered Flag Auto Outlet. This is my second time using Checkered Flag as our dealership. Our salesman, Allen Belanger, was the best salesman I've ever dealt with. He was genuine, answered all of our questions, and never pushed anything on us. He called us as soon as the vehicle we were interested in was ready to be viewed. The whole team at the Auto Outlet made us feel like they were a close knit family, and we became part of it. They even helped entertain my one year old daughter! I will continue to recommend Checkered Flag to all of my family and friends in the area!
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the questions my wife I had about the car we purchased. Ray was very informative and there was no sales pressure, so it was very easy to come to a decision on a vehicle and feel good about my choice. I have had only good experiences with CB Toyota and I am looking forward to that continuing in the future.
As an out-of-state buyer, I was met at the airport, and thoroughly shown the car. I took a test drive with their mechanic (my choice) and went on rough roads and did a panic stop, etc. Everyone was friendly, but more important, they were straightforward and honest. By that I mean there was no attempt to embellish or make up things about the car. The car and the Carfax spoke for themselves! The actual transaction was smooth and to the point. No funny business or surprises. I drove the car some 600 miles home and it worked flawlessly. I am extremely pleased with the car and the entire buying process.
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