Used 2014 Volkswagen Passat for sale near Springfield, IL

BY FAR BEST EXPERIENCE EVER! Adam and Korey are amazing! Go here! Buy from here! We will return for our next vehicle. Adam was honest, straight forward, accommodating, reliable, relaxed, such a good ol boy. He had our used vehicle ready for us after a 2.5 hr drive. You can trust what they say here. They are intelligent and create the best experience. By Far BEST CUSTOMER SERVICE OUT THERE! It was 100% worth the drive. Quick and efficient, and know what they are doing. A million thanks yous for our beautiful Suburban and fantastic service! ❤️ Clean and Gorgeous used vehicles. Smooth purchase. We are extremely satisfied and happy. Ran like a champ all the way home. Adam was very attentive to my requests and needs with no hesitation!

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

I’ve owned my new CrossTrek for six months now. I’d previously purchased two Foresters from this dealership. Alex is a low key no pressure salesman. Test drove many of their vehicles. Got a fair deal. A month after purchase I met with Betsy who is their tech specialist. She went over many of the new tech features and was excellent at explaining the many new features my 2017 Forester didn’t have. Took my car in for its first service this month. Del was my service advisor. He explained their service philosophy. Car only needed an oil change and tire rotation so things were easy. Would recommend the sales & service at this dealership without hesitation.

To all the "whiners" out there (detailing mechanical issues) "after" 100,000 miles. You don't let ANY brand of car go without "scheduled maintenance at or around 90-100,000 miles. Look at your maintenance book that came with the car. (ALL) cars have an expensive scheduled maintenance plan. If you buy a new 2024 its gonna have a $100-300 inspection and a mechanic bill of $150-175/Hr labor before parts. Some of you sound like you're suppose to be able to buy a perfect car that will never need maintenance. Really??? sheeesh. Buy an extended warranty and a new(er) car. You're the worst kind of driver to review any car. This brand is often nicknamed the "million mile" car bc it can go that far with "scheduled maintenance" of the engine wear items and oil changes. Can your Honda or Hydaui go that far??? I challenge you as a 4 VW car owner from the 2006-2014 to beat this brand of engine on highway mpg and engine longevity. Go do your homework and stop whining. My 2006 VW diesel still going at 325,000 and my 2014 Passat Tdi still going at 147,000 with the engine pistons and rings just getting seated at 90000-100,000 miles. You don't know what that means but as a diesel tech I can tell you it means it just getting its first break in period on its longevity of the engine parts. Farfenugen baby. Go VW!!!

My husband and I had a wonderful experience purchasing our new Grand Cherokee at Valley Motor City! We were lucky enough to have Kyle H as our salesman and he was by far our favorite. We have purchased many vehicles over the years and Kyle’s friendly and happy nature really blew us away! He was very knowledgeable and professional and happy to answer all of our questions! If you’re looking for a vehicle, go see Kyle! Tony in finance was also great! He made everything quick and easy for us! Overall an A+ experience! Thank you Kyle and Tony!

Have had my beauty since 2014 and it's still a head turner. With over 110,000 miles, it still runs like brand new! I have never had issues with anything mechanical and have only had the one air bag recall.

Brian replied quickly and tried to meet my needs. I would recommend him and use him in the future.

We bought this VW Passat for our daughter’s 16th birthday, excellent interior design, it’s safe, reliable, great value for the money, and she loves it!!!!

The Best and Easiest car buying experience. Darien Ivery was our salesman. Very Friendly and so helpful from first contact to last. Jim Casey the business manager was also very friendly and helpful. NO GAMES!!! Both men were honest and upfront about everything. That is an extraordinary thing to find when buying a car!

The car was great and comfortable good on gas mileage has enough room for 5 people enjoy 😉 using the car for transportation to Outings

Jayson Rewolinski was amazing to work with. He was upfront and honest with us. Would highly recommend.

Once I got in touch with the salesperson, & more explicitly communicated my situation, things got better. They've had no prior experience w/ email checks from out of state Credit Unions. They're still getting their head around it & learning about it. Hopefully they'll resolve it by next week.

Mr. Igor, the salesperson at Sport Mitsubishi, provided outstanding service?knowledgeable, attentive, and truly dedicated to customer satisfaction. The manager ensured a smooth and professional experience, while Mr. Hebert from finance was exceptionally efficient and transparent, making the process seamless. Highly recommend this team for anyone looking for top-tier service! Tks. Tercio Sanches

I recently had a seamless experience leasing a new car, thanks to the expertise and assistance of Jacob. He was an outstanding representative who made the entire process hassle-free. Jacob was knowledgeable, responsive, and ensured that all my questions were answered. His professionalism and dedication to customer satisfaction are truly commendable. Rating: 5/5

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try

Very cooperative and receptive. Would buy car if they had what I wanted.

The service advisor was AMAZING! He was helpful. Very professional. Explain everything for well and didn't try to upsell me with anything! I will now be a Cedar Park Nissan customer! While I was waiting for my car to be serviced, I already recommended this dealership to others!

They were so friendly and helpful. They take care of their cars. Will go back.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.

I recently moved from Nebraska to Oregon and had a recall notice for Service. I called Genesis of Portland to schedule my appointment, and was very pleased how they were able to accommodate my service. I was able to schedule my appointment with less than a weeks notice. When I arrived to my appointment Michael was so knowledgeable & kind. The service department was faster than expected & even had a color match touch up paint pen for door dings & scratches in stock! #impressed

Very communicative and help helpful through the buying process. Offer the best prices definitely recommend.

Salesman Grant was great and it was a painless process. Great all the way around!!!