I found a car on their website Friday night. Went to go the next morning to check it out. Ray was great. Super easy to deal with. The car was in great condition, exactly as he promised. Was an extremely smooth transaction, we never felt pressured, if anything, it felt the exact opposite. would go back there anyday to buy a car!! Thanks Ray and Eddie! I love my new (used) car!
Had a few cars picked out before I arrived. Called ahead and they had them ready. Customer service was no frills, to the point, bottem dollar. Nothing fancy, but they know the high end cars and were very helpful. Would go back
I bought a 2007 Toyota Tundra. It was in really good shape. A little high on mileage, but not bad for a Toyota truck.
They did not pressure me, gave me a fair price for my old truck and gave me a good price on the truck. I bought the extended warranty but I expected to have to put some money in It. It needs new breaks and I am voluntarily changing the timing belt to protect myself and the engine. Other than some new filters and some new oil and a few minor light bulbs - that is it after some very good mechanics inspected it.
Ray did not guarantee anything and that is how they roll. You can purchase a warranty to give yourself some peace of mind.
They helped me with financing and made it easy for me. You never know what you are going to get especially with a used vehicle. I have had good luck and bad luck. These guys did not lie or misrepresent anything.
I think I got a really good deal on a four door Tundra with four wheel drive and they treated me fine.
I bought a 2006 Chevy Silverado from this dealership and have been very pleased with the truck. They gave me a good deal on my trade and were able to find a very reasonable loan with a good interest rate. They are family and locally owned which is awesome too.
...most people do not take the time to write positive reviews. So for every negative review there are potentially hundreds of satisfied consumers.
I purchased a vehicle from this dealer sight unseen. I called and Ray answered the phone. I asked him if he could sell me the car over the phone. I had to trust that the vehicle was in the great condition as stated in the ad.
I made him a reasonable offer which he accepted.
Within minutes I had the paperwork I needed to complete the sale. They offered delivery to my home for $175. A very reasonable price that saved me a 4-hour round trip.
When my vehicle arrived and was exactly as described.
My first call to Springfield Auto Mall was Wednesday night and my new car was in my driveway Saturday morning.
Thank you Ray and everyone else at Springfield Auto Mall for making buying a used car a hassle-free experience.
I took a huge leap-of-faith buying a car I had never seen.
Thank you for your honesty and integrity.
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