The sales associate, Blake, made the process easy, and while buying a car is never enjoyable, relatively painless. Flow's approach to selling cars seems to be to allow knowledgeable sales associates guide you through a no-pressure process. Highly recommend them.
Purchased our second car from them because the whole experience of our first purchase was great. No stress and easy.
This week I got a problem light, took the car directly to Flow, and was immediately taken care of. They are the best in central Virginia.
For several years, Flow C'ville have maintained my GTI. Their service team are incredible. When my battery went flat, someone from their dealership came out and started my car. Wowza.
But it's only lately that I've been chatting with their sales team - the wonderful Timothy and Ryan.
These gents are INCREDIBLE. They are both fountains of knowledge about VW cars. Incredibly friendly. And they're also good psychologists - and listeners - when it comes to helping you to figure out what to buy. They're also fun to talk to. They care about people. And they care about getting you on the road in something that, ideally, will be both practical and something to love.
Should you be interested in buying a VW, I RECOMMEND THIS DEALERSHIP. *High-Five*
And I recommend both Timothy and Ryan.
Another great feature of this dealership...Timothy and Ryan encourage you to experience a proper test-drive that includes hills, twisty roads, and the Interstate.
In sum: top dealership with a top team.
Ray Jordan has been a tremendous in helping me find the perfect car. Friday March 24, I drove out of the dealership with my new Audi Q3, trading in my Jetta. Ray was very knowledgeable I answering all my questions and offering to see me for a tutorial to help me navigate all the new features this car has; I will be seeing him for that reason tomorrow.
Flow has been great to deal with over the years and for that reason I did not even go to another dealership to look
We worked mainly with Shane from Flow Mazda (where we began our search), but were glad he was able to come with us when we decided on the Jetta. Though not what he'd been trained in, he put in extra effort to learn more about the VW brand and the Jetta. Unlike with most dealers in Charlottesville, we never felt pressured--only accommodated.
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