I recently purchased a vehicle from this dealership and I must brag on their service. From my salesman, Lawrence ???Quinn??? Malveaux to the business manager Lauren Johnson. Both of these guys made my experience an awesome one!! They did everything possible to help me with my purchase and I am truly grateful!!! If you are looking to purchase a vehicle; find them at this local dealership.
Recently visited VW of Lake Charles... If having your car serviced can be routine and a hassle then you need to be going to VW Lake Charles. Beautiful facility, extremely professional service techs and staff. They show lots of individual attention to you and your car. Thanks everyone!
I scheduled to have the recall appointment with service department. I was concerned as to rather they would be able to service the recall since it was a body recall not a mechanical issue. This dealer ship does not offer auto body repair. They assured me they would be able to perform the recall. The process took about45 minutes.
i use them for my regular vehicle maintenance. They always offer excellent service. Very quick to get the job done correctly and work with my schedule well. Staff is extremely helpful and friendly. They make sure to give me a checklist and explain everything done to my car when I bring it in.
I received good service on my vehicle. It took over an hour to change the oil & rotate the tires. I wish you were open on Saturdays, it???s tough to take off work just to have my serviced.
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