Used 2021 Volvo S60 for sale near Evanston, IL

Travis ( the gm ) and his staff are top notch. Addy greeted us at the door and was so professional. She got us connected with Travis in sales and eventually Travis the gm closed the deal. The Travis(s) handled the sale on our new suburban while Astrid lead our finance portion. As someone who loathes car buying experiences, the haggling and gimmicks that waste people’s time, this dealership is a breath of fresh air. They went above and beyond sourcing a vehicle for us to ensure we got everything we wanted. The price was fair and we wasted little time getting to a final number, that experience and price couldn’t be beat. From there, Astrid was great at outlining services and finance offers at the dealership. Everyone was kind , courteous, and most of all efficient. There isn’t a dealer like it out there in the Des Moines area that gets you the car you want, is fast to a good price, and finance was fair in describing their services and getting us out the door. Well done we will be buying from yall again in the future and highly recommend others do so as well.

Good performance, smooth flowing lines and a comfortable yet great handling car. The T6 with AWD really brings this design to life. Would recommend looking at these before buying another marque.

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

The XC60 Volvo Inscription T6 Turbo Supercharger surpassed my expectations! Very solid, reliable & classy. Comfortable...Has the "go" when I want to go....no lagging in this babe!

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.

This is my 3rd S60 and the 21 T5 R-Design is the best of them all. It is beautiful to look at; fun to drive; and is absolutely the most comfortable seats and car I've ever driven.

The post-sale service did not perform a review as stated by the finance department, nor did it deliver the car with a full tank as stated by the finance department.

This car is amazing. Technology wise and looks. It is also the safest car out there. Best car ever. I would highly recommend this car to everyone

Customer service was excellent. Small waiting time frame. Huge car lot slightly under construction because of the oversize selection. If shopping for a vehicle this is the place.

Pleasantly surprised. Very beautiful inside and out. Only two things that I’m not feeling, the key is huge (there is a small one but its do small that I can’t put it in my jey chain and does not have any function other that locking or unlocking when your’re close) and the other thing I don’t like is that it doesn’t have AM radio 🥺

Go see Hector! His knowledge, experience and customer service made the experience top notch! Soliman got us a great deal we felt was extremely fair. His customer service was also above and beyond. Highly recommend!

I recently purchased a used vehicle from Mercedes of Sarasota. Let me start by saying that this isn't somewhere that I would normally be looking for a vehicle. Most vehicles there are way above my price point. They just happened to get a trade-in vehicle that met our needs and our price range. From the moment my wife and I walked in, we never felt out of place. We were greeted with smiles all around. CJ, our salesperson, was fantastic. He was thoughtful and had a good sense of humor, and answered all our questions. Long story short, we purchased the used vehicle (not a Mercedes), and shortly after, we started to notice something wasn't right with the transmission. We brought the vehicle back for an inspection, and that's where they really shined for us. From the sales manager, (I don't remember his name unfortunately) to the service manager Vincent, all the way to the wonderful ladies who set us up with a rental vehicle treated us with respect and kindness. I know this vehicle isn't even on their radar, compared to what they sell on a daily basis there, but you wouldn't know it by the way they responded to my issue. They partnered with GM to have a more in-depth look into the vehicle and found that it needed a new transmission. Not only did they take care of the whole thing, but they moved us into one of their own vehicles that was easily double the price of the vehicle I had purchased from them for the duration of the repairs. If this is the kind of service they provide for a used vehicle that probably ended up costing them money to sell after its all said and done, I can only imagine the service you'd get buying one of the actual vehicles with their name on it. I definitely recommend this dealership, I also recommend you ask for CJ. He was great. Sorry for the long review. It just needed to be said! 😁

Great experience and service from sales. I?m a repeat buyer from this dealership. Always a god experience with this sales group. Purchased and new truck. Thank you.

Great experience, sales person Damien Morton was very knowledgeable about the Cadillac CTS I bought from him, everybody was so professional, I would recommend this Dealership to anybody that's looking or in the market for a vehicle. Thanks Damien you was great.

I sold my Kia Soul to Carmax a few months ago. The offer was at the price I was asking on other sites. My Soul had only 33k miles on it but pressures from my mom made me sell it. The offer came via text message and it was a super quick sale. The check was deposited without issues. It was all very smooth.

Great experience, so easy, Vince who was my driver was fabulous for my concierge service.

Amber and the entire service department are amazing. All the staff are extremely helpful and polite

We found the vehicle that we had been looking for over a year at Russell & Smith Ford. 2023, White, Platinum, Expedition with super low miles and a CPO. Bart Callier our sales representative was GREAT! None of the hated "haggling" back and forth. Bart gave us some options and we agreed on a price and the truck was ours. Mr. Brad Crow, finance Manager was very knowledgeable and helpful. Very easy to work with, Highly RECOMMEND. Ask for Bart! Chris & Maggie

Always professional and great customer service. Shout out to Austin (service representative) very personable and polite. Thanks again 👍 keep up the great work. Happy Holidays

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)