I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I'm surprised by the review that said there was no follow through. We too were an out of state buyer. The internet based salesperson emailed me regularly, responded quickly, set up a visit and confirmed the visit over the course of the week. She lined us up with a gracious salesperson and he and the sales manager worked hard to make sure they met our numbers.
Wow...what can I say? Melissa and her team made purchasing my vehicle seamless. This was my first Volvo purchase and I LOVE my truck. I arrived at the dealership and felt as if everyone was waiting for me. The paperwork was ready and I pretty much just had to sign and drive. THANK YOU THANK YOU THANK YOU! :)
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
That was a walk-in as my check engine light was on for two days. While they were fixing the issue with my engine light, they also took chance to fix the issue of noise and vibration when braking. During the process, the service rep Dave Zelen came to talk to me many times to update me on the status. He also gave me an estimated time of fixing the squeaky noise on both my driver and passenger seat and how to book a loaner car beforehead. Very happy for the services they performed. Dave also emailed me days after to follow up to make sure everything went well.
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I cannot express how professional and helpful Patrick Beauford was in the initial presentation of the car and also on some follow up questions I had. Pat Masone was also very professional in his discussion of the finances and Craig Melquist was very helpful with some of the questions I had. Overall the relaxed and highly professional and low key approach was a major factor in my decision to go with the Volvo.
We leased a S60 from Patrick and it was a great experience the moment he took the call. Excellent price, patience and knowledge. Would recommend him to anybody looking for a Volvo. He even had the car delivered to our home.
I've been a loyal Volvo owner for over twenty years. The office admin & sales personnel that I interacted with (Todd Garno - sales) made my purchasing decision an easy one. They were outstanding & I was extremely pleased with the value of my 2012 Volvo S60. However, an unexpected problem did come up three weeks after my purchase. One of the cells in my car battery went bad making it impossible to start the car by simply turning on the ignition. Instead I needed several jump starts over the course of several days to start the car. When I brought the car in to to Prestige Volvo (the dealership) to have this issue rectified, Todd (my salesman) interceded on my behalf to ensure that I received a new battery at no cost even though the was no extended warranty coverage for the battery. This service was certainly appreciated!
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
Thanks edduin for our second Volvo. We hope to come back for a third. If you???re looking into high line cars come check out this premium brand and their premium service. Thanks Edduin. see you next time
Frank Malara and Edduin Rodriquez were exceptional. Great service and knowledge of the cars that they sell which is very refreshing when people know their product. I would highly recommend this dealership.
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