Consumer review summary
The 2013 Cadillac SRX receives mixed reviews, with some praising its luxury and style, while others highlight issues such as faulty headlights, sunroof leaks, and electronic malfunctions.
Most recent consumer reviews
Had my navigation replaced once.
Had my navigation replaced once. Doesn't work again. Interior seats ripping and sunroof topping falling off. Electrical lights always been to dim recall fixed but not fixed. Windows on driver side very slow to roll up or not all. Was replaced once doing it again. Most important navigation frozen cannot get directions radio. Anything cannot hook up my phone. 2nd time I don't think I should pay. I am not impressed.
- Comfort 4.0
- Interior 2.0
- Performance 3.0
- Value 2.0
- Exterior 3.0
- Reliability 3.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
Our SRX has been awesome.
Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Transporting family
- Does recommend this car
Alot of issues
I've had alot of issues with my car water leaks an liftgate an now the bk up camera I've been out alit of money on this car
- Comfort 3.0
- Interior 5.0
- Performance 5.0
- Value 3.0
- Exterior 5.0
- Reliability 4.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car