We got a feel for Hyundai’s Blue Link telematics system last year when we tested Connected Services, the version in our long-term G70 sports sedan from Hyundai’s Genesis luxury brand. We spent some more time with the system recently in our Best of 2020-winning Hyundai Palisade.
While the Hyundai and Genesis systems have similar capabilities, the MyHyundai app is more evolved and performed better than the Genesis app, which we last tested a year ago. Still, we did encounter a few hiccups with Blue Link, including a strange error with the MyHyundai owner’s portal website.
What Is Hyundai Blue Link?
Blue Link lets you communicate with your car and control certain features from your smartphone, computer or virtual assistant. The system also lets your car issue communications in certain situations, such as emergencies. Hyundai offers three Blue Link packages — Remote, Guidance and Connected Care — and our 2020 Palisade Limited trim level came with a three-year trial of all three (Blue Link is optional on the mid-level SEL trim).
Here’s a more detailed look at each of the three services, and our experiences using them.