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Texas Nissan of Grapevine

(1,214 reviews)
Visit Texas Nissan of Grapevine
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
New (817) 380-4923 (817) 380-4923
Used (817) 380-4973 (817) 380-4973
Service (817) 756-4644 (817) 756-4644

Reviews

(1,214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Nissan of Grapevine from DealerRater.

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Texas Nissan Grapevine has improved their maintenance

Texas Nissan Grapevine has improved their maintenance department tremendously. Provide great customer service and Payment options through Sunbit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have noticed the improvements in our maintenance department and that our customer service met your expectations. We strive to offer flexible payment options through Sunbit to make the process as convenient as possible for our valued customers. We look forward to serving you again in the future!

Get things done quick and efficient as possible.

Get things done quick and efficient as possible. Friendly service provider and very helpful. Nice coffee machine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Daylon, for your wonderful feedback! We are thrilled to hear that you experienced quick and efficient service from our team. Providing a friendly atmosphere and helpful assistance is very important to us, and we're glad you enjoyed our coffee machine as well. We appreciate your support and look forward to serving you again in the future!

Great service and no waste of time They treat the

Great service and no waste of time They treat the customer like VIP Great coffee and clean washroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shahid! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our service. It’s our priority to treat every customer like a VIP, and we’re glad you enjoyed our coffee and facilities. Your support means a lot to us, and we look forward to welcoming you back soon!

Sam made the service wonderful.

Sam made the service wonderful. She is very knowledgeable and friendly. I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shelia, for your wonderful feedback! We are thrilled to hear that Sam provided you with exceptional service and that her knowledge and friendly approach made a positive impression. We look forward to welcoming you back soon!

Thanks much for your excellent customer service.

Thanks much for your excellent customer service. A special thanks to service advisor, Samantha Seyavong.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ron, thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words about our customer service, and we will make sure to pass along your special thanks to Samantha. It’s our goal to provide exceptional service, and we’re thrilled to hear that we met your expectations. We look forward to serving you next time!

Excellent service!

Excellent service! No wait! Great explanations and timely follow through by my service agent. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are thrilled to hear about your positive experience with our service. Our team strives to provide efficient and clear communication, and it's great to know that we met your expectations. We appreciate your feedback and support!

It was great, dropped my car off and she took care of my

It was great, dropped my car off and she took care of my needs She was terrific

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that your experience was positive and that our team was able to meet your needs effectively. Providing excellent service is our top priority, and your kind words affirm our efforts. We look forward to serving you again in the future!

Everyone at Texas Nissan Grapevine are nice and

Everyone at Texas Nissan Grapevine are nice and professional. Everyone is always helpful and communicates well.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We are pleased to hear that you found our team to be nice, professional, and helpful. Communication is important to us, and we strive to ensure our customers feel supported throughout their experience. We appreciate your support and look forward to serving you again!

Ray is the utmost professional and still down to earth.

Ray is the utmost professional and still down to earth. If I have an issue he always makes it right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We're so pleased to hear that Ray consistently provides you with professional, down-to-earth service. It’s great to know you feel supported and that he’s someone you can rely on to make things right when needed. Your trust means a lot, and we’re grateful to have Ray on our team delivering the kind of experience you described.

They did a good job and completed the tasks I needed.

They did a good job and completed the tasks I needed. Replaced the windshield wipers and oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that everything was completed to your satisfaction, including the oil change and windshield wiper replacement. It's great to know we were able to take care of what you needed efficiently. We appreciate your feedback and look forward to assisting you again in the future!