Reviews
Great service.
Great service. Took car of me Great service. Went above and beyond. Happy customer. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are thrilled to hear that you received exceptional service and that our team went the extra mile to take care of you. Your satisfaction means everything to us at Texas Nissan, and knowing that you are a happy customer truly makes our day. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Really great and reliable service!
Really great and reliable service! I was able to be in and out in less than an hour!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your positive feedback about our service. It's wonderful to hear that you found our team dependable and that we were able to provide you with efficient service during your visit. We understand how valuable your time is, so we're pleased that you were able to complete everything you needed in such a short timeframe. Your experience reflects our commitment to delivering quality service, and we look forward to continuing to serve you in the future.
Excellent Customer service and excellent maintenance
Excellent Customer service and excellent maintenance service. They do their best to get youback on the road asap. Ms. Samantha always provides great assistance and services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your wonderful feedback about our customer service and maintenance services. It means so much to hear that our team works hard to get you back on the road quickly. We truly value customers like you who take the time to share their positive experiences. Your kind words about the great assistance and service you received reinforce our commitment to providing exceptional care for every customer who visits Texas Nissan.
If you say something, do it.
If you say something, do it. Don’t make excuses. There are many dealerships in Grapevine.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your concerns are noted and we understand your frustration. We recognize that reliability and following through on our word are essential to building trust with our customers. We are sorry to hear that you feel this way about your experience. Your feedback helps us identify areas where we can work to improve our service standards. We would appreciate the opportunity to discuss your specific concerns further. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can work toward a resolution.
Already sent in a survey,but both Samantha and Ray were
Already sent in a survey,but both Samantha and Ray were good to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our team. We are delighted to hear that you had a good working relationship with both team members during your visit. Your feedback about their service is truly appreciated, and we will make sure to recognize their excellent work. It means a great deal to us at Texas Nissan when customers take the time to share their positive experiences, and we look forward to serving you again in the future.
I am always satisfied with the work done on my car at
I am always satisfied with the work done on my car at Nissan grapevine Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear that you consistently have such positive experiences with our service team. Your satisfaction with the quality of work performed on your vehicle means everything to us. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with the reliable automotive care you deserve.
I liked working with V.
I liked working with V. She was kind courteous and was attentive to my needs
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We are pleased to hear that you found our team member to be kind, courteous, and attentive to your needs. Providing excellent customer service is important to us, and we appreciate you recognizing the care and attention you received during your visit. We are concerned to see that you are not fully satisfied with your service visit, and we would like to learn more about what took place and where we can improve. At your earliest convenience, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We look forward to hearing from you.
Experience here was great.
Experience here was great. Ray kept me informed of vehicle status and they even provided transport home and back so I didn’t have to wait there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your wonderful experience with us! We are absolutely thrilled to hear that your visit went so well. It sounds like you received excellent service throughout your time with us, and we're pleased that our team kept you well-informed about your vehicle's status every step of the way. We're especially glad that our transportation service made things convenient for you, allowing you to take care of other things while we handled your needs. Your positive feedback means so much to us at Texas Nissan, and we truly appreciate you taking the time to share your experience.
Great experience and lobby area Don't push unnecessary
Great experience and lobby area Don't push unnecessary work if not needed. Only tell you what is needed
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are honored to hear about your wonderful experience with us. It means so much to know that you appreciated our lobby area and found it welcoming. We take pride in our honest approach to service recommendations, and we're delighted that you noticed how our team focuses on what's truly necessary rather than suggesting unnecessary work. Your feedback about our straightforward communication style reinforces our commitment to building trust through transparency. Thank you for choosing Texas Nissan and for taking the time to share your positive experience.
Awesome experience for my daughter's first car purchase.
Awesome experience for my daughter's first car purchase. Sales management team made sure she got the best deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are excited to hear about the wonderful experience your daughter had with her first car purchase. It's heartwarming to know that our sales management team worked hard to ensure she received an excellent deal. Helping families find the perfect vehicle for such important milestones is what we strive for every day. Thank you for choosing Texas Nissan and for sharing your positive experience with us.
