Reviews
Very prompt car drop off and service was completed before
Very prompt car drop off and service was completed before it was expected at the quoted amount.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear that you had a prompt car drop-off and that we exceeded your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com
Lara was amazing from start to finish.
Lara was amazing from start to finish. Happy with my purchase and would highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Sade! We're thrilled to hear that Lara provided you with such a great experience. Your recommendation means a lot to us. We look forward to serving you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com
The overall service is very good, but the only regret is
The overall service is very good, but the only regret is that the cashier's service attitude seems a bit disappointing
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anran, We're happy that overall you were satisfied with the level of service you received. Should you like to discuss this negative interaction you had with our cashier, please don't hesitate to reach out. I'm always here to help. Regards, Robert Silva General Manager robert@lexusofglendale.com
Excellent and friendly service.
Excellent and friendly service. Communication was clear and precise. Work was done promptly. Everyone was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, TS! We’re thrilled to hear you had such a positive experience. Our team strives for clear communication and prompt service, so it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com
Excellent service by the staff at Lexus of Glendale.
Excellent service by the staff at Lexus of Glendale. Always helpful and work around my schedule.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We take pride in providing quality service and we're happy to see our team was able to accommodate you. We appreciate this 5-star review and we can't wait to work together again in the future. Regards, Robert Silva General Manager robert@lexusofglendale.com
The Sales team was very knowledgeable and helpful when
The Sales team was very knowledgeable and helpful when answering my concerns about the vehicle and financing options.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Shawn, We're happy to help and pleased to see our team was able to assist you and answer your questions. Should you have any questions about anything else, please don't hesitate to reach out. Regards, Robert Silva General Manager robert@lexusofglendale.com
Service advisor was very knowledgeable and friendly.
Service advisor was very knowledgeable and friendly. Easy and fast process. Vehicle was ready on time as predicted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rimma, It's a pleasure to see that the service process was seamless. We appreciate you choosing us here for your Lexus needs and we can't wait to see you here at your next visit. Regards, Robert Silva General Manager robert@lexusofglendale.com
Lexus of Glendale has been my go-to dealership for 22
Lexus of Glendale has been my go-to dealership for 22 years. Their quality of service is unparalleled. Gerry Temores is an amazing Service Representative - highly qualified and always a great help.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, Bob! We’re thrilled to hear about your long-standing experience with us and appreciate your shoutout to Gerry. Our team is dedicated to providing top-notch service, and it's great to know we’ve met your expectations over the years! Regards, Robert Silva General Manager robert@lexusofglendale.com
Fantastic Team.
Fantastic Team. Harry Hovakimyan provided 5 SAR Service, he followed through step by step in finding and securing the car we were hunting for.. I highly recommend this agency.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your positive experience with Harry and our team. Helping you find the perfect car is what we strive for. Your recommendation means a lot to us! Regards, Robert Silva General Manager robert@lexusofglendale.com
Streamlined service is an improvement over last visit.
Streamlined service is an improvement over last visit. Notifications shows balance due even though I have maintenance contract. Cashier said it’s a system error. Cleaning should be improved. Spots noted on the car clearly it only a quick car wash with no human polishing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, We appreciate both your business and your feedback. We're always looking to improve and reviews like this allow us to do so. We hope that all is well and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Robert Silva General Manager robert@lexusofglendale.com